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Show Results For
- All HBS Web
(6,734)
- People (8)
- News (1,396)
- Research (4,360)
- Events (39)
- Multimedia (83)
- Faculty Publications (2,659)
- January – February 2011
- Article
'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers
By: Elie Ofek, Zsolt Katona and Miklos Sarvary
The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details
Ofek, Elie, Zsolt Katona, and Miklos Sarvary. "'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers." Marketing Science 30, no. 1 (January–February 2011).
- 01 Sep 2016
- News
Alumni and Faculty Books for September 2016
Joseph Stiglitz offering remedies for income inequality. Drawing on a historical study of the ebbs and flows of the US economy, he proposes ways to grow the economy faster, which will benefit everyone on the... View Details
- Web
Law, Management and Entrepreneurship - Course Catalog
Covenants not to Compete Day 16: Coming Together – Forming a Business Day 17: Choice of Organization Day 18: Financing a Start-up Company Day 19: Employers and Employees Day 20: Employment – Compensation Day... View Details
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
underground economic activities work to put cyber currencies in context, the book discusses the benefits and drawbacks of the increased role of cyber currencies in today's underground economy. It also... View Details
- 05 May 2003
- Research & Ideas
Greed, Fear, and The System Hinder Corporate Reform
are entire industries that have been created to help avoid paying taxes and find creative ways around compensating people, he said. "There's a lot of aiding and abetting... View Details
Keywords: by Martha Lagace
- 01 Dec 2020
- News
Two Truths and a Lie About 5G
benefit the most. Right now, carriers are spending billions of dollars on spectrum and infrastructure upgrades to deliver this technology, without really knowing if consumers want to sign on for these... View Details
Keywords: Jen McFarland Flint
- December 1982 (Revised April 1998)
- Case
U.K. and the Gold Standard in 1925, The
Describes the issues and priorities involved in countries' use of the gold standard as the basis for managing their money supply. The setting of the United Kingdom in 1925 permits a real-world exploration of the important tradeoffs in "going back on gold" versus moving... View Details
McCraw, Thomas K. "U.K. and the Gold Standard in 1925, The." Harvard Business School Case 383-081, December 1982. (Revised April 1998.)
The Treasure You Seek: A Guide to Developing and Leveraging Your Leadership Capital
Most leadership books are written for people who are already labeled as “leaders”—corporate execs, high-ranking managers, entrepreneurs. They may not speak to the underrepresented young person or uncommon experienced person with a dream to create change in the... View Details
- 13 Aug 2012
- Research & Ideas
When Good Incentives Lead to Bad Decisions
borrower is going to pay the loan back. For the sake of the experiment, the researchers promised immediate compensation to some participants and deferred compensation to... View Details
- 28 Mar 2016
- Working Paper Summaries
Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes?
- 14 Feb 2022
- Research & Ideas
Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age
Leading through uncertainty takes not only good judgment, but also the emotional resilience to shake off self-doubt and fear. While digital natives and digital-first executives have experienced the View Details
- Web
Credential of Leadership, Impact, and Management in Business | HBS Online
Benefit New Leaders Experienced Leaders New Leaders have zero to three years of managerial experience and two-plus years of total professional experience I loved every minute of the program, View Details
- 01 Jun 2014
- News
Alumni and Faculty Books for June 2014
be met offline or can be met only at much greater cost. Companies need to help people interact with each other before they will promote products to their friends or help companies in other ways. Done right, a company's social media should View Details
- 27 Apr 2021
- Research & Ideas
New Research: Surviving Bankruptcy, Useful Economics, and Retirement
Trust Organizational Behavior and Human Decision Processes Alisa Yu, Justin M. Berg, and Julian Zlatev “People often respond to others’ emotions using verbal acknowledgment (e.g., “You seem upset”). Yet,... View Details
- Web
Usage and Policies - Research Computing Services
to comply with applicable policies and laws governing the use of Harvard Business School’s technology resources and the protection of data privacy.... RCS Policies Access to RCS resources is intended only... View Details
- 25 Feb 2020
- News
Alumni and Faculty Books for March 2020
application to the U.S. National Park Service (NPS). The framework covers many benefits provided by NPS units and programs, including on-site visitation, carbon sequestration, View Details
- 2012
- Working Paper
No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events
By: Jiao Luo, Stephan Meier and Felix Oberholzer-Gee
One of the benefits of Corporate Social Responsibility (CSR) programs, it has been argued, is that they build up a reservoir of public good will, shielding companies in times of trouble. In this paper, we test the view that CSR provides protection from public ire by... View Details
Keywords: Corporate Social Responsibility and Impact; Crisis Management; Media; Newspapers; Business and Community Relations; Corporate Strategy
Luo, Jiao, Stephan Meier, and Felix Oberholzer-Gee. "No News Is Good News: CSR Strategy and Newspaper Coverage of Negative Firm Events." Harvard Business School Working Paper, No. 12-091, April 2012.
- February 2022 (Revised January 2024)
- Supplement
Winning Business at Russell Reynolds (C)
By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
- 14 Oct 2021
- In Practice
Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return
should also diagnose the work itself; among which people are the expected benefits of in-person interaction and collaboration the greatest, and what are these benefits,... View Details
Keywords: by Kristen Senz
- June 2000 (Revised December 2001)
- Case
Performance Pay at Safelite Auto Glass (A)
By: Brian J. Hall, Edward Lazear and Carleen Madigan
Describes a company's changing of its compensation and incentive plan. In particular, it shows how a change from hourly pay to piece rate pay (for windshield installers) affected productivity, pay, and turnover. View Details
Keywords: Motivation and Incentives; Performance Productivity; Change; Compensation and Benefits; Service Industry; Auto Industry
Hall, Brian J., Edward Lazear, and Carleen Madigan. "Performance Pay at Safelite Auto Glass (A)." Harvard Business School Case 800-291, June 2000. (Revised December 2001.)