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  • 01 Dec 2020
  • News

Two Truths and a Lie About 5G

benefit the most. Right now, carriers are spending billions of dollars on spectrum and infrastructure upgrades to deliver this technology, without really knowing if consumers want to sign on for these... View Details
Keywords: Jen McFarland Flint
  • 28 Mar 2016
  • Working Paper Summaries

Do Incentive Plans for Exemplary Employees Lead to Productive or Counterproductive Outcomes?

Keywords: by Carolyn Deller and Tatiana Sandino; Telecommunications
  • 01 Mar 2017
  • News

Alumni and Faculty Books for March 2017

nearly fifty former executives--many of whom have never spoken about their crimes—Professor Soltes shows that white-collar criminals are not merely driven by excessive greed or hubris, nor do they usually carefully calculate the costs and... View Details
  • 14 Oct 2021
  • In Practice

Reunited and It Feels (Not) So Good: Tips for Managing a Rocky Return

should also diagnose the work itself; among which people are the expected benefits of in-person interaction and collaboration the greatest, and what are these benefits,... View Details
Keywords: by Kristen Senz
  • Web

Strategy for Health Care Delivery - Institute For Strategy And Competitiveness

offered in cooperation with the HBS Institute for Strategy and Competitiveness (ISC). Key Benefits In this program, you will use a value framework—first introduced by HBS professor Michael E. Porter in his... View Details
  • February 2022 (Revised January 2024)
  • Supplement

Winning Business at Russell Reynolds (C)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting—and... View Details
Keywords: Restructuring; Talent and Talent Management; Compensation and Benefits; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Motivation and Incentives; Consulting Industry
Related
  • 10 Nov 2020
  • Sharpening Your Skills

Research News and Tips: Innovating Across Time Zones

instant-message chat volumes (-8.7 percent).” Companies may want to consider locating their knowledge-worker team members strategically. “Our results suggest that employees engaged in knowledge co-production place a strong premium on synchronous communication, View Details
Keywords: by Sean Silverthorne
  • 25 Feb 2020
  • News

Alumni and Faculty Books for March 2020

application to the U.S. National Park Service (NPS). The framework covers many benefits provided by NPS units and programs, including on-site visitation, carbon sequestration, View Details
  • 01 Dec 2017
  • News

Alumni and Faculty Books for December 2017

and moving to the cloud to better financing options, benefits needs, and leadership issues. Many of the solutions have come from experts (from companies like HP, Staples,... View Details
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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  • January – February 2011
  • Article

'Bricks and Clicks': The Impact of Product Returns on the Strategies of Multichannel Retailers

By: Elie Ofek, Zsolt Katona and Miklos Sarvary
The Internet has increased the flexibility of retailers, allowing them to operate an online arm in addition to their physical stores. The online channel offers potential benefits in selling to customer segments that value the convenience of online shopping, but it also... View Details
Keywords: Price; Profit; Marketing Channels; Consumer Behavior; Online Technology; Retail Industry
Related
  • Forthcoming
  • Article

You've Got Mail! The Late 19th-Century U.S. Postal Service Expansion, Firm Creation, and Firm Performance

By: Astrid Marinoni and Maria P. Roche
This paper examines the impact of the expansion of the US Postal Service in the late 19th century on firm creation and performance. Utilizing newly digitized archival data on historic business establishments, post office locations, and road networks in California,... View Details
Keywords: Institutional Innovation; Knowledge Exchange; US Postal Service; Firm Performance; Infrastructure; Expansion; Government Administration; Communication; Business History; Entrepreneurship; Public Administration Industry; California
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  • 24 May 2022
  • Research & Ideas

Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors

Past studies have bolstered the idea that marginalized groups might find more career opportunities if they downplay their identities. But women and minorities may actually benefit by explicitly mentioning... View Details
Keywords: by Pamela Reynolds
  • 26 Nov 2012
  • Research & Ideas

New Winners and Losers in the Internet Economy

"Consumers get the benefits of the Internet at low cost, and often for free, because entrepreneurs are building out analytical tools and support services to run them... View Details
Keywords: by Dina Gerdeman; Publishing
  • 10 Mar 2021
  • News

New Releases: Alumni and Faculty Books, Podcasts

has forced companies to rapidly advance their digital footprint, using cloud storage, cybersecurity, and device tools to accommodate their new remote workforce. Experiencing the benefits of remote... View Details
Keywords: Margie Kelley; Publishing Industries (except Internet); Information
  • 01 Jun 2016
  • News

Alumni and Faculty Books for June 2016

The techniques include creating a demand-space map to predict how big a share can be won with the proper mix of emotional and functional benefits; determining a strategic direction for where to place investment bets; delivering the core... View Details
  • 15 Jun 2020
  • News

Alumni and Faculty Books for June 2020

nonpartisan guide that will open your eyes to the true dynamics and profound challenges of the American political system and provide real solutions for reshaping the system for the View Details
  • Spring 2014
  • Article

Attracting Long-Term Investors Through Integrated Thinking and Reporting: A Clinical Study of a Biopharmaceutical Company

By: Andrew Knauer and George Serafeim
Faced with a large percentage of investors that chase short-term returns, companies could benefit by attracting investors with longer-term horizons and incentives that are more consistent with the long-term strategy of the company. The managers of most companies take... View Details
Keywords: Investing; Asset Management; Long-term Investing; Short-termism; Sustainability; Integrated Reporting; Leadership & Corporate Accountability; Pharmaceuticals; Leadership; Integrated Corporate Reporting; Investment; Business and Stakeholder Relations; Corporate Finance; Biotechnology Industry; Pharmaceutical Industry
Related
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

organization's strategic agenda. Key Benefits Focused on improving the quality and delivery of health care, Value Measurement for Health Care provides more efficient and more... View Details
  • 12 Mar 2024
  • Research & Ideas

Publish or Perish: What the Research Says About Productivity in Academia

To succeed in academia, professors often feel the pressure to “publish or perish.” But in evaluating professors’ productivity based on total published studies and grant funding, are institutions overlooking other factors that affect a... View Details
Keywords: by Ben Rand; Education