Publications

August 2016
Supplement

HEINEKEN—Brewing a Better World (B)

By: Forest L. Reinhardt, José Alvarez and Tonia Junker

This is a follow-up to the “HEINEKEN—Brewing a Better World (A)” case, with updated information on sustainability at HEINEKEN and some new initiatives. View Details

Keywords: Brands and Branding; Corporate Strategy; Supply Chain Management; Food and Beverage Industry

01 Oct 1996
News

Kid at Heart — John H. Eyler (MBA 1971)

group KBB, which bought the chain in 1990, however, Eyler immediately began implementing what he calls a "back to the future" strategy. "It was a matter of looking at what had made FAO Schwarz great in the past -- its capacity to create... View Details

Keywords: Marguerite Rigoglioso

November 2012 (Revised January 2014)
Case

The LEGO Group: Envisioning Risks in Asia (A)

By: Anette Mikes and Dominique Hamel

On January 1, 2012, the LEGO Group announced a major new initiative to enhance its market penetration in Asia. Later in the year, a cross-functional group of senior managers gathered at company headquarters to discuss the status of the Asian initiative and the risks... View Details

Keywords: LEGO; Toy Industry; Fashion And Creative Industries; Organizational Structure; Risk Management; Supply Chain Management; Organizational Design; Entertainment and Recreation Industry; Denmark; Asia

After a family vacation exposed the need for a lodging alternative to tourist courts, Wilson decided that he would build a string of slightly upscale motels to fill that void. Opening his first Holiday Inn in 1951, Wilson expanded his View Details

Keywords: Restaurants & Lodging

William T. Grant

Grant had established a chain of 30 stores, the 25 cent-limit on merchandise was raised to one dollar. W. T. Grant Company evolved into one of the largest retailing companies in the nation. By the time of Grant’s death in 1972, the... View Details

Keywords: Retail

01 Mar 2018
News

@Soldiers Field

Complex was hoisted into place in November. After its completion in 2020, it will be home to more than 1,800 students, researchers, and faculty from the Harvard John A. Paulson (MBA 1980) School of Engineering and Applied Sciences. VALUE View Details

May 2003
Background Note

How to Induce Retailers to Reduce Stockouts?

By: V.G. Narayanan

Describes how the lack of incentive alignment between retailers and their vendors can lead to stockouts. Also describes various means to reduce incentive misalignment and hence stockouts. View Details

Keywords: Motivation and Incentives; Supply Chain Management; Order Taking and Fulfillment; Distribution; Alignment; Business Strategy; Consumer Products Industry; Industrial Products Industry; Retail Industry

September 1992
Case

Kodak Business Imaging Systems Division

By: Marie-Therese M. Flaherty and Steven C. Wheelwright

Describes Kodak's decision regarding a manufacturing site for some of its products. Compares several types of products (with different cost structures) and several worldwide locations (with different characteristics). Provides a framework (model) for comparing and... View Details

Keywords: Framework; Production; Product; Global Range; Supply Chain Management; Factories, Labs, and Plants; Electronics Industry

July 1990
Case

Ceramics Process Systems Corp. (B)

By: Kim B. Clark and Brent D. Barnett

Ceramics Process Systems (CPS) is an advanced ceramics company facing problems with lead time in product/process development, and late delivery of prototype parts to its customers. Engineering is confronted with difficult technical problems and multiple objectives... View Details

Keywords: Product Development; Business Processes; Management Practices and Processes; Supply Chain Management; Machinery and Machining; Goals and Objectives; Resource Allocation; Customer Satisfaction; Customer Value and Value Chain; Manufacturing Industry

08 Jul 2002
Research & Ideas

How to Fashion Your New E-Business Model

the value chain framework to define the set of activities through which products and services are created and delivered to customers.6 Once activities are defined, it is then possible to analyze the economics at each step in the View Details

Keywords: by Lynda M. Applegate

Fast Answer

Sustainability in Construction Industry

expect nine shifts to radically change the construction value chain and offer a blueprint for the next normal ahead. How do you build a city for... View Details

Web

Wartime Schools Collections | Baker Library

Wartime Schools Collections When the United States entered World War II, Harvard Business School (HBS) found its enrollment dropping as men were called to fight overseas. At the same time, the U.S. military was facing an increased need for officers trained in... View Details

April 2012
Supplement

Meli Marine, Instructor Supplement (Brief Case)

By: Richard G. Hamermesh and Sunru Yong

Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons ＆Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore

April 2012
Supplement

Meli Marine, Spreadsheet Supplement (Brief Case)

By: Richard G. Hamermesh and Sunru Yong

Keywords: Asia; Singapore; Industry Structure; Operations Management; Capacity Analysis; Packaging Cartons ＆Containers; Supply Chain Management; Competitive Strategy; Logistics; Industry Structures; Performance Capacity; Singapore

01 Dec 2007
News

Where Are the Innovators in Health Care?

brilliant, effective innovators have forced sluggish U.S. industries to become more productive. Sam Walton’s exquisitely detailed supply chain management, coupled with his daring decision to locate Wal-Marts in rural areas, kick-started... View Details

Keywords: Regina E. Herzlinger; Health, Social Assistance; Management

April 2008 (Revised May 2012)
Case

Ti-Tech (A)

By: Benson P. Shapiro, John T. Gourville and Craig E. Cline

This case concerns the selection and scheduling of orders by a small industrial titanium fabricator that recently has been plagued by poor deliveries and a lack of capacity. At the time of the case, Ti-Tech must decide which of four orders to accept, with capacity... View Details

Keywords: Decision Choices and Conditions; Metals and Minerals; Order Taking and Fulfillment; Supply Chain Management; Performance Capacity; Industrial Products Industry; Manufacturing Industry

February 2000 (Revised March 2000)
Case

Owens & Minor, Inc. (B)

By: V.G. Narayanan and Lisa Brem

After a manager at Owens & Minor, a national medical and surgical distribution company, proposes and develops a formalized activity-based pricing and activity-based management approach to sales and service provision, this case explore the outcome. View Details

Keywords: Activity Based Costing and Management; Logistics; Distribution; Price; Supply Chain Management; Sales; Outcome or Result; Management Style; Medical Devices and Supplies Industry; Distribution Industry