Publications

December 2000 (Revised January 2002)
Background Note

Incentives and Controllability: A Note and Exercise

By: Brian J. Hall

Describes three performance measures for "plants" or businesses: cost centers, revenue centers, and profit centers. Discusses what should be done if a function outside of the "controllability" of the manager affects the performance measure and therefore compensation. View Details

Keywords: Factories, Labs, and Plants; Cost; Profit; Revenue; Compensation and Benefits; Managerial Roles; Performance Evaluation; Motivation and Incentives

July 1996 (Revised December 2001)
Case

Becton Dickinson--Designing the New Strategic, Operational, and Financial Planning Process

By: Robert L. Simons, Antonio Davila and Afroze A Mohammed

Describes management's attempts to design and install a sophisticated planning and control system in an international company as it changes its strategy. Issues of strategy implementation, accountability, and performance measurement are at the core of the analysis, as... View Details

Keywords: Organizational Change and Adaptation; Strategy; Business or Company Management; Corporate Accountability; Governance Controls; System; Performance Evaluation

Career Coach

Nicole Ledoux

Nicole (HBS '08) is Co-founder/CEO of 88 Acres, a Consumer Products company in the Natural Food space. She has experience in brand building, business development, new product launch, fundraising & financing as well as manufacturing.... View Details

Keywords: Consumer Products; Entrepreneurship; Investment Management; Financial Services (All)

26 Jul 2024
Research & Ideas

Why Great Ideas Get Stuck in Universities

all out, you discover that it’s not the right technology for the problem.” Academic researchers are “almost too married to their ideas and technologies, but I don’t blame them,” says Maria Roche, assistant professor in the Strategy Unit at Harvard View Details

Keywords: by Ben Rand; Biotechnology; Health

Career Coach

Lindsay Muller

business and gained experience leading teams, managing a P&L, and scaling a start-up. Prior to that, she worked at a Series A kidney dialysis start-up in Tanzania. Lindsay also has a background in social enterprise and international... View Details

21 Mar 2022
Blog Post

The Impact of Career Coaching | When Mission Meets Passion

evaluating hearing healthcare investments. For example, I recently advised a company developing gene therapies for hearing loss. For the engagement, we delivered strategic recommendations for clinical trial design based on a synthesized... View Details

Profile

Benjamin Story

stakeholders," says Ben. "But at the same time, we were creating a design tool for review sessions. In the past, the fine-tuning would come after construction, which made changes very expensive. With virtual reality, however, you can View Details

Fast Answer

Africa: research, news, analysis

business environment. Search Tip: Go to Data Tool to download specific indicators of interest, including indicators relating to consumer consumption, income, demographics, etc. Oxford Business Group... View Details

Web

Online Transforming Customer Experiences Course | HBS Online

Consulting and Research Limited MSc, Business Administration What You Earn Certificate of Completion Boost your resume with a Certificate of Completion from HBS Online Earn by: completing this course Certificate of Specialization Prove... View Details

28 Jul 2016
Op-Ed

Where is TripAdvisor for Doctors?

combine to determine overall consumer satisfaction. Hotels can perhaps be evaluated more dispassionately. In addition, rating doctors may require reviewers to recall details of their own conditions and/or treatments which might be... View Details

Keywords: by John A. Quelch; Health

Web

Reapplicants | MBA

Reapplicants Application Process Harvard Business School is reapplicant friendly. Historically, approximately 10% of the MBA class includes individuals who had previously applied to HBS. The focus of a candidate’s View Details

Profile

Jonathon Bunt

internship through an HBS soccer teammate who led him to an energy-drink start-up in San Francisco. “It opened my eyes to the beverage industry,” Jonathon says. “When I came back to HBS for my Elective Curriculum year, I used my independent study to View Details

December 1999 (Revised July 2000)
Case

Cimetrics Technology (B): Russian Perspectives

By: Lynn S. Paine

Presents the perspectives of two Russian software developers working for Cimetrics in Moscow. A central issue from the Russian perspective is whether a more structured and formal arrangement is needed for managing the Russian team. View Details

Keywords: Business Model; Applications and Software; Business or Company Management; Corporate Entrepreneurship; Human Resources; Cross-Cultural and Cross-Border Issues; Labor and Management Relations; Product Development; Performance Evaluation; Information Technology Industry; Russia; Canada; United States