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2015
Working Paper

Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum

By: Ragnar Lund and Stephen A. Greyser

Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It studies a case of how a partnership between two international institutions, a bank and a museum, adds value to both in terms of interaction with... View Details

Keywords: Value Creation; Partners and Partnerships; Marketing Strategy; Culture; Banks and Banking

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August 1995 (Revised August 1995)
Case

CIGNA Property and Casualty Reengineering (A)

By: Richard L. Nolan, Donna B. Stoddard, Chiara Francalanci and Elise C Martin

Reengineering was introduced at CIGNA Corp. in 1988. CIGNA entered a second wave reengineering effort through a major project at CIGNA P&C, one of CIGNA's larger businesses. P&C was in financial crisis and as a result brought in a new executive team in 1991 to head the... View Details

Keywords: Transformation; Cost vs Benefits; Design; Growth and Development; Analytics and Data Science; Growth and Development Strategy; Balanced Scorecard; Financial Crisis; Crisis Management; Projects; Information Technology; Insurance Industry

Web

Sample Student Projects - Institute For Strategy And Competitiveness

(Russia) Financial Services Cluster (2012) Switzerland Private Banking Cluster (2010) Malaysia Financial Services (2008) Nigeria Financial Services (2008) Ontario (Canada) Financial Services (2008) Hong Kong Financial Services (2008)... View Details

01 Sep 2020
News

3-Minute Briefing: Mark Mason (MBA 1995)

are also well-positioned to help our clients weather this crisis and piece the economy back together. This is a moment for global banks like Citi to show the vital role we can play in growing an inclusive... View Details

Keywords: April White; Photo by: Michael Bucher; banking; diversity; COVID-19; leadership; African American; career advice; Finance

January 2008 (Revised January 2009)
Case

The Armstrong Investigation

By: David Moss and Eugene Kintgen

In the early 20th century, public outrage at certain life insurance practices led to an investigation in New York State that threatened to curtail growth in the industry. Charles Evans Hughes guided the four-month-long Armstrong Investigation, which made startling... View Details

Keywords: Crime and Corruption; Annuities; Insurance; Governing Rules, Regulations, and Reforms; Insurance Industry; New York (state, US)

2010
Working Paper

Regulating for Legitimacy: Consumer Credit Access in France and America

By: J. Gunnar Trumbull

Theories of legitimate regulation have emphasized the role of governments either in fixing market failures to promote greater efficiency or in restricting the efficient functioning of markets in order to pursue public welfare goals. In either case, features of markets... View Details

Keywords: Borrowing and Debt; Credit; Financial Markets; Personal Finance; Governing Rules, Regulations, and Reforms; Business History; Business and Government Relations; Welfare; France; United States

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February 2013 (Revised March 2013)
Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry

Web

Payment and Financial Aid - HBS Online

Payment Methods Loans Grants Payment Methods HBS Online offers a variety of secure payment methods to provide flexibility, including: Credit and debit cards (Visa, MasterCard, Discover, and AMEX) PayPal Wire... View Details

24 Nov 2003
Research & Ideas

Boards and Corporate Governance: A Balanced Scorecard Approach

Differing governance systems. In the Anglo-Saxon system, capital markets play a key role; in the German, Japanese, and European systems, banks play a more important role; in emerging markets, business groups... View Details

Keywords: Re: Robert S. Kaplan & Krishna G. Palepu

24 Sep 2021
News

‘A Different Kind of Moral Hazard’: The History and Politics behind the Evergrande Debt Crisis

Racial Diversity, Racial Asymmetries, and Team Learning Environment: Effects on Performance

This paper argues that learning in cross-race interactions is critical for work teams to realize performance benefits from racial diversity but that diversity is a liability when society's negative stereotypes about racial minorities' competence inhibit such... View Details

01 Oct 1999
News

Wisdom and a special cause

Lorne Adrain (MBA '83), who owns an insurance and estate-planning business in Providence, Rhode Island, has just published his second book, The Most Important Thing I Know about the Spirit of Sport. "Inside... View Details

November 2024 (Revised January 2025)
Case

MiDAS: Automating Unemployment Benefits

By: Shikhar Ghosh and Shweta Bagai

In 2015, the state of Michigan considered whether to nominate its Michigan Integrated Data Automated System (MiDAS) for a prestigious state technology award. Launched in 2013 amid severe budget pressures, the $47 million automated fraud detection system was designed to... View Details

Research Summary

Political Risk, Foreign Intervention and International Arbitration

The Empire Trap: America's Attempts to Protect Property Rights Overseas, 1898-2008, is a history of the U.S. government's attempts to protect the property rights of American investors when they venture outside the boundaries of the United... View Details

01 Jun 2015
News

The Military and the MBA

their peers,” he says. For Army Colonel Everett Spain (DBA 2014), who served in Kosovo and Iraq, it’s equally clear why military veterans are attracted to business school: “In business, you can continue to be a leader of character in an... View Details

Keywords: National Security and International Affairs; National Security and International Affairs; National Security and International Affairs; National Security and International Affairs

21 Jun 2010
Research & Ideas

Strategy and Execution for Emerging Markets

environment of rapid growth and extreme competition. Khanna: In our book we also discuss Haier Group in China, which has a major presence in the U.S.; Garanti Bank of Turkey, one of the most efficient View Details

Keywords: by Martha Lagace

2008
Other Unpublished Work

Accounting, Risk Management and the Aftermath of a Control Debacle

By: Anette Mikes

Despite the widespread adoption of risk management systems in the financial services industry, recent control debacles highlight the apparent lack of top managerial attention to risk controls. Yet in order to understand the workings and uses of risk controls (or any... View Details

Keywords: Risk Management; Governance Controls; Management Systems; Accounting; Conflict and Resolution; Trends; Financial Services Industry

2019
Working Paper

On Her Own Account: How Strengthening Women's Financial Control Affects Labor Supply and Gender Norms

By: Natalia Rigol, Erica Field, Rohini Pande, Simone Schaner and Charity Troyer-Moore

Can greater control over earned income incentivize women to work and influence gender norms? In collaboration with Indian government partners, we provided rural women with individual bank accounts and randomly varied whether their wages from a public workfare program... View Details

Keywords: Gender Norms; Economics; Gender; Employment; Income; Societal Protocols; India