Publications

Profile

Richard Lou

larger role was to manage the developments themselves. A property in midtown Manhattan became the 20-story Wyndham-branded hotel with 92 rooms; a second property in SoHo became a 120-room Courtyard by Marriott. In between, Richard took on... View Details

July 2023
Supplement

Reimagining Enel: Enabling Sustainable Progress (A)

By: Michael Tushman and Kerry Herman

This case describes the transformation of Enel from a traditional “brown” or fossil fuel energy firm to a sustainable and green firm focused on renewables, and finally to an energy supplier and integrated energy services firm. It describes a set of capabilities... View Details

Keywords: Organizational Change and Adaptation; Innovation and Invention; Transformation; Green Technology; Renewable Energy; Energy Industry

2015
Chapter

Staying the Same While Changing: Organizational Identity in the Face of Environmental Challenges

By: Mary Ann Glynn, Christi Lockwood and Ryan Raffaelli

We explore the role of organizational identity in the adoption of new sustainability practices, focusing on how identity functions as a driver of (or sometimes a drag on) adoption. Drawing on illustrations from the U.S. hotel industry, we examine how sustainability... View Details

Keywords: Organizational Change and Adaptation; Mission and Purpose; Organizational Culture; Environmental Sustainability; Adoption; Accommodations Industry; United States

01 Feb 2002
News

Springboard Boosts Funding Prospects for Women Entrepreneurs

those of you who are here making presentations today and trying to build companies," he said. "We need people with that kind of courage and vision." HBS senior lecturer Robert F. Higgins, who is also founder and managing general partner... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

21 Nov 2006
First Look

First Look: November 21, 2006

firms to anticipate changes and provide opportunities to increase the value of the customer base. They then identify the conditions under which the new metrics would be appropriate and offer a process for developing adaptive foresight.... View Details

Keywords: Sean Silverthorne

July 2024
Case

RMZ 4.0: 'How Fast Do We Want to Run?'

By: Boris Groysberg and Sarah L. Abbott

In 2023, RMZ Corporation (“RMZ”) a large family-owned real estate firm based in Bengaluru, India, announced plans to transform from a commercial real estate developer to a diversified alternative asset owner. Over the next 5 years, RMZ looked to grow its real estate... View Details

Keywords: International Expansion; Growth Management; Family Business; Talent and Talent Management; Goals and Objectives; Transformation; Growth and Development Strategy; Diversification; Change Management; Global Strategy; Organizational Change and Adaptation; Real Estate Industry; India

01 Mar 2018
What Do You Think?

Two Decades Later, is the 'New Economy' Finally Here?

physical business trips in 2017. No vehicle required No printer or paper. Most companies have held on to their executive fat so management has something to do. But that is changing.” Kamal Hossain was enthusiastic about the impact on his... View Details

Keywords: by James Heskett

July 2011 (Revised August 2011)
Supplement

Renewing GE: The Africa Project (B)

By: David A. Thomas and Stephanie J. Creary

This case continues the story of the evolution of GE's business initiatives Africa. Between November 2010 and March 2011 several significant structural changes and leadership appointments were announced at GE, which reflected the company's commitment to global growth... View Details

Keywords: Organizational Change and Adaptation; Restructuring; Multinational Firms and Management; Developing Countries and Economies; Consumer Products Industry; Hong Kong; Africa; Republic of Ireland

1990
Chapter

Implementing New Production Technologies: Exercises in Corporate Learning

By: D. A. Leonard-Barton

Keywords: Technological Innovation; Innovation and Management; Production; Organizational Change and Adaptation; Business Ventures; Technology Industry; Manufacturing Industry

Summer 2012
Article

How to Become a Sustainable Company

By: Robert G. Eccles, Kathleen Miller Perkins and George Serafeim

Using field and survey data we identify the characteristics of sustainable companies, and we develop a two-stage model that can help companies develop a culture of innovation, trust, and the ability for transformational change. View Details

Keywords: Sustainability; Innovation; Leadership; Environmental Sustainability; Organizational Culture; Innovation and Invention; Trust; Organizational Change and Adaptation

01 Sep 2004
News

Hollywood Story

based on Goldman Sachs, The Deal tells the story of Tom Grover (Christian Slater), a young investment banker who agrees to manage a Russian oil company deal that promises to alleviate a severe energy crisis gripping the United States. But... View Details

Keywords: Margie Kelley; Motion Picture and Sound Recording Industries; Information

15 Nov 2024
News

Driving Change

Speaking to nearly 700 alumni at the Women’s Leadership Summit last week, HBS Professor Robin Ely addressed both current and emerging challenges facing women in leadership roles, while emphasizing the critical importance of continued progress. “Today, we face a fresh... View Details

April 2018
Teaching Note

InsideSales.com (A) and (B)

By: Frank Cespedes

Teaching Note for HBS Nos. 817-018 and 817-042. InsideSales.com (ISC) has been successful selling its software to small- and medium-sized businesses (SMB). But for various reasons, the founders see “the next stage of growth” as building a scalable sales and service... View Details

Keywords: Corporate Entrepreneurship; Organizational Change and Adaptation; Organizational Design; Customer Relationship Management; Growth Management; Marketing Strategy; Salesforce Management; Talent and Talent Management; Technology Industry

September 1996 (Revised November 1999)
Case

GLSTN 1996

By: James E. Austin, Willis M. Emmons III and David Maue

The Gay, Lesbian, and Straight Teachers Network (GLSTN), which aims to create respect for all within schools regardless of sexual orientation, faces significant challenges stemming from its rapid growth into a 30-chapter national organization. Issues include... View Details

Keywords: Organizational Culture; Problems and Challenges; Leadership; Networks; Policy; Change Management; Nonprofit Organizations; Leadership Development; Growth Management; Organizational Change and Adaptation; Education Industry

Find at Harvard

July 2001
Case

Paula Evans and the Redesign of the Cambridge Rindge and Latin School (B)

By: Linda A. Hill, Kristin Doughty and Ellen Pruyne

Supplements the (A) case. View Details

Keywords: Problems and Challenges; Organizational Change and Adaptation; Change Management; Strategy; Secondary Education; Restructuring; Leadership; Education Industry; Cambridge

22 Feb 2011
Research & Ideas

Most Popular Articles, Papers of the Decade

Readers also benefitted when, in 2008, we began to publish HBS faculty working papers—often the first expressions of emerging ideas on the cutting edge of management research. The most popular paper looks at the dark side of goal-setting,... View Details

Keywords: by Sean Silverthorne

01 Dec 2019
News

Regional Alumni Events Address Climate Change

these events will lead to meaningful discussions that eventually evolve into real-world impact.” The event also gave Chan the opportunity to connect with panelist Michael Ellis, a managing director at Inherent Group, an ESG... View Details

Keywords: Jen Myers

January 2004 (Revised February 2006)
Case

Raymond James Financial

Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details

Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry