Publications

Publications

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  • 14 Nov 2006
  • First Look

First Look: November 14, 2006

brings with it approaches such as customer resource management and supply chain management and lets companies re-create interactions between groups of workers or with business partners. Different types of... View Details
Keywords: Sean Silverthorne
  • Web

Courses by Faculty Unit - Course Catalog

Management) Jeffrey Bussgang Allison Mnookin Spring 2026 Q3Q4 3.0 Making Difficult Decisions: The General Manager’s Role (MDD) (also listed under Strategy) Amy Edmondson Tiona Zuzul Spring 2026 Q3Q4 3.0 Managing Service Operations Ryan Buell Robert Markey Fall 2025... View Details
  • 01 Mar 2009
  • News

Buddy, Can You Spare a Trillion

currency manipulation. In the first phase of the crisis, between mid-2007 and mid-2008, the dollar depreciated roughly 25 percent against the currencies of its major trading partners, including 9 percent against the renminbi. Because this coincided with simultaneous... View Details
Keywords: Finance; Publishing Industries (except Internet); Information
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

reporting, while strengthening vigorous enforcement of environmental laws. “This workshop was a gold mine of new contacts, information, and studies,” he says. One paper that Silberman found particularly interesting looked at private-sector View Details
Keywords: by Michael Blanding
  • 08 Jan 2008
  • First Look

First Look: January 8, 2008

PublicationsEstimating Demand Uncertainty Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management 9, no. 4 (fall 2007) Abstract Measuring demand uncertainty is a... View Details
Keywords: Martha Lagace
  • 05 Sep 2006
  • Research & Ideas

HBS Cases: Porsche’s Risky Roll on an SUV

Only when you think of it in terms of a pure manufacturing product does its content become problematic for deciding just how 'German' it is. We do not try to figure that out. It's near impossible because of the long supply View Details
Keywords: by Martha Lagace; Auto; Manufacturing
  • 04 Dec 2012
  • First Look

First Look: December 4

businesses have developed codes of conduct and monitoring systems to ensure that working conditions in their supply chain factories meet global labor standards. Many observers have questioned whether these... View Details
Keywords: Carmen Nobel
  • 15 Dec 2014
  • Research & Ideas

Deconstructing the Price Tag

Belgian retailer, augments cost transparency on its website with detailed supply chain information for each component of each garment, right down to the hang tag. "This was a novel thing to do, and the... View Details
Keywords: by Dina Gerdeman; Retail
  • November 2020 (Revised April 2021)
  • Case

Roll-Ups and Surprise Billing: Collisions at the Intersection of Private Equity and Patient Care

By: Trevor Fetter and Kira Seiger
This case describes the increasing investment by private equity (PE) firms in patient care and other healthcare services. The case focuses on investments in physician staffing firms and roll-up strategy investments in physician practice management (PPM). Included in... View Details
Keywords: Business Ventures; Acquisition; Mergers and Acquisitions; Business Model; Change; Disruption; Fluctuation; Trends; Customers; Customer Value and Value Chain; Ethics; Fairness; Finance; Equity; Insurance; Private Equity; Geography; Geographic Scope; Health; Health Care and Treatment; Markets; Demand and Consumers; Supply and Industry; Industry Structures; Ownership; Ownership Type; Private Ownership; Relationships; Agency Theory; Business and Community Relations; Business and Shareholder Relations; Business and Stakeholder Relations; Networks; Strategy; Competition; Consolidation; Expansion; Integration; Horizontal Integration; Vertical Integration; Value; Value Creation; Health Industry; Insurance Industry; United States
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  • 15 Feb 2011
  • First Look

First Look: Feb. 15

considered so basic that, regardless of culture, they are accepted as public responsibilities. However, for the low-income populations in developing countries, which constitute the majority of the world, access to these takes place through cash markets, which often... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

strategy. The strategy map reveals the strategic chain of cause-and-effect relationships that eventually links investment in employee skills to improved financial performance. As the senior executive of a major bank declared: Partnering... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to do that by... View Details
Keywords: Dina Gerdeman
  • 06 Mar 2007
  • First Look

First Look: March 6, 2007

operations. And through Arbitrage, they exploit disparities between national or regional markets, often by locating different parts of the supply chain in different places—for instance, call centers in... View Details
Keywords: Martha Lagace
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

issues. This should help big business seeking global markets. At the same time, Biden’s proposals to “build back better—in America” and ensure investment in technology and innovation in all 50 states will provide a shot in the arm for SMEs and give larger companies a... View Details
Keywords: by Dina Gerdeman
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

that draws on sales systems, supply chain systems, and manufacturing and product data. A similar system for small businesses would combine at least four key activities: banking and payments, loans and... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 26 Jul 2016
  • First Look

July 26, 2016

Organizations' Strategic Responses By: Heese, Jonas, Ranjani Krishnan, and Frank Moers Abstract—We posit that nonprofits that provide a greater supply of unprofitable services (beneficent nonprofits) face lenient regulatory enforcement... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2009
  • First Look

First Look: Nov. 17

Johnson, and Linnea MeyerHarvard Business School Case 210-021 What role does trade finance play in facilitating global supply chain management? Richard S. Elman, founder and CEO of Noble Group Ltd., a global... View Details
Keywords: Martha Lagace
  • 08 Jan 2019
  • First Look

New Research and Ideas, January 8, 2019

supply expenses are provided. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55343 Financing the Response to Climate Change: The Pricing and Ownership of U.S. Green Bonds By: Baker, Malcolm, Daniel Bergstresser, George... View Details
Keywords: Dina Gerdeman
  • 05 Jul 2016
  • First Look

July 5, 2016

case considers Nestlé’s creating shared value (CSV) strategy, which focused on the three categories of nutrition, water, and rural development. In the packaged food and beverage industry, pressure had mounted since the 1990s to improve View Details
Keywords: Sean Silverthorne
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

abundant supply of low-cost labor in China. Highlights the unique benefits and challenges created by BYD's operations strategy and asks students to determine whether the capabilities developed by the company in battery manufacturing can... View Details
Keywords: Martha Lagace