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  • December 2002 (Revised February 2003)
  • Case

Wyndham International: Fostering High-Touch with High-Tech

By: Lynda M. Applegate and Gabriele Piccoli
Examines a hotel chain's attempt to use information technology to achieve market dominance and build customer loyalty during a period of global industry decline. View Details
Keywords: Entrepreneurship; Competitive Strategy; Customer Focus and Relationships; Customer Satisfaction; Technological Innovation; Information Technology; Growth and Development Strategy; Business Strategy; Accommodations Industry
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Applegate, Lynda M., and Gabriele Piccoli. "Wyndham International: Fostering High-Touch with High-Tech." Harvard Business School Case 803-092, December 2002. (Revised February 2003.)

    Better, Simpler Strategy: A Value-Based Guide to Exceptional Performance

    Get to better, more effective strategy.

    In nearly every business segment and corner of the world economy, the most successful companies dramatically outperform their rivals. What is their secret? In "Better, Simpler Strategy," Harvard... View Details

      Location Choices under Strategic Interactions

      The literature on location choices has mostly emphasized the impact of location and firm characteristics. However, most industries with a significant presence of multi-location firms are oligopolistic in nature, which suggests that strategic interaction among firms... View Details
      • Career Coach

      Nicola Pugliese

      optimally communicating a career narrative and personal brand, through written collateral (resumes, LinkedIn profiles, cover letters), interviewing and networking.  Work Experience: Gillette/P&G Ð Global Consumer Product Marketing,... View Details
      Keywords: Consumer Products; Entrepreneurship; Publishing / Communications / Advertising; Retail
      • 18 Sep 2007
      • First Look

      First Look: September 18, 2007

      with higher average information asymmetries. We fail to find evidence consistent with this proposition. Download the paper: http://www.hbs.edu/research/pdf/08-014.pdf   PublicationsLocation Strategies and Knowledge Spillovers Authors:Juan... View Details
      Keywords: Martha Lagace
      • Video

      Naguib Sawiris

      Naguib Sawiris, Chairman of Orascom TMT Investments, outlines the management strategies he undertook in high-risk markets, providing examples from his divergent experiences in Iraq and Algeria. View Details
      • 28 May 2013
      • Research & Ideas

      Can LEGO Snap Together a Future in Asia?

      unique opportunity to study strategy in the making when she headed to the company's Denmark headquarters last year. The case study The LEGO Group: Envisioning Risks in Asia, coauthored with HBS research associate Dominique Hamel, vividly... View Details
      Keywords: by Kim Girard; Entertainment & Recreation
      • December 2019 (Revised February 2024)
      • Teaching Note

      Ripple: The Business of Crypto and Ripple 2023

      By: David B. Yoffie
      The case explores Ripple CEO Brad Garlinghouse’s mission to disrupt the global payments industry by leveraging the cryptocurrency XRP. Students will learn about Bitcoin and the blockchain industry, as well as Ripple’s unique crypto business model. The case provides an... View Details
      Keywords: Payment Systems; Cryptocurrency; Bitcoin; Blockchain; Fintech; Business Startups; Business Model; Disruption; Strategy
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      Yoffie, David B. "Ripple: The Business of Crypto and Ripple 2023." Harvard Business School Teaching Note 720-418, December 2019. (Revised February 2024.)
      • June 2023
      • Case

      Royal Golden Eagle: Pursuing Cross-border Expansion with Bold Ambition

      By: Kristin E. Fabbe, Dante Roscini, Adina Wong and Dawn H. Lau
      About how Singapore-based natural resources firm Royal Golden Eagle, starting with a palm oil business in Indonesia, eventually expanded into a global conglomerate that also included the kraft pulp and paper, viscose, and natural gas industries. View Details
      Keywords: Singapore; Indonesia; China; Canada; Cross Border; International Trade; Commodities; Expansion; Globalized Firms and Management; Business Conglomerates; Pulp and Paper Industry; Energy Industry; Forest Products Industry; Singapore; Indonesia; China; Canada
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      Fabbe, Kristin E., Dante Roscini, Adina Wong, and Dawn H. Lau. "Royal Golden Eagle: Pursuing Cross-border Expansion with Bold Ambition." Harvard Business School Case 723-022, June 2023.
      • 09 Dec 2008
      • First Look

      First Look: December 9, 2008

      markets, highlighting concerns as China strives to modernize its financial system to meet global competition and support its fast growing economy. Purchase the note: http://harvardbusinessonline.hbsp.harvard.edu/... View Details
      Keywords: Martha Lagace
      • 9 Jul 2021
      • Interview

      Matthew Barzun and Amy Edmondson

      By: Amy C. Edmondson and Matthew Barzun
      Writer Matthew Barzun speaks with Harvard Professor and author Amy Edmondson about Barzun's book, "The Power of Giving Away Power: How the Best Leaders Learn to Let Go". Matthew Barzun has served as U.S. ambassador to the United Kingdom and Sweden. He served as... View Details
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      "Matthew Barzun and Amy Edmondson." Great Podversations (podcast), July 9, 2021.
      • August 2015 (Revised May 2017)
      • Case

      TSG Hoffenheim: Football in the Age of Analytics

      By: Feng Zhu, Karim R. Lakhani, Sascha L. Schmidt and Kerry Herman
      In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term sustainability and competitiveness for TSG Hoffenheim. While historically a small... View Details
      Keywords: Information Technology; Measurement and Metrics; Sports; Sports Industry
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      Zhu, Feng, Karim R. Lakhani, Sascha L. Schmidt, and Kerry Herman. "TSG Hoffenheim: Football in the Age of Analytics." Harvard Business School Case 616-010, August 2015. (Revised May 2017.)
      • August 2010 (Revised October 2014)
      • Case

      Herborist

      By: John Deighton, Leora Kornfeld, Yanqun He and Qingyun Jiang
      Global brands such as L'Oreal and Oil of Olay dominate China's skin care market. A Chinese domestic brand, after some success in partnership with Sephora in Europe, aspires to challenge the French and U.S. brands' hold on the China market. It must decide how to segment... View Details
      Keywords: Cross-Cultural and Cross-Border Issues; Product Marketing; Product Positioning; Demand and Consumers; Competitive Strategy; Segmentation; Beauty and Cosmetics Industry; China
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      Deighton, John, Leora Kornfeld, Yanqun He, and Qingyun Jiang. "Herborist." Harvard Business School Case 511-051, August 2010. (Revised October 2014.) (request a courtesy copy.)
      • April 2004 (Revised June 2004)
      • Case

      Entrepreneurship Goes Global: ResMed's Gamble

      By: Christopher A. Bartlett, Andrew N. McLean and Meg Glinska
      On the basis of its innovative medical device for treating sleep apnea, CEO Peter Farrell has made Australian-born ResMed a successful global company. But the company is struggling to implement a strategy to expand the device from its focused core market to a much... View Details
      Keywords: Business Model; Globalization; Innovation and Management; Management; Marketing Channels; Production; Expansion; Medical Devices and Supplies Industry
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      Bartlett, Christopher A., Andrew N. McLean, and Meg Glinska. "Entrepreneurship Goes Global: ResMed's Gamble." Harvard Business School Case 304-051, April 2004. (Revised June 2004.)
      • November 1981
      • Supplement

      Corning Glass Works International, Part I, Interviews with Division Managers, Video

      By: Christopher A. Bartlett and Michael Y. Yoshino
      Presents tapes of interviews with Forrest Behm (previously president of Corning International), Bill Hudson (ex-country manager, international business manager, world board chairman, and current product division manager), and Van Campbell (corporate treasurer).... View Details
      Keywords: Globalized Firms and Management; Global Strategy; Consumer Products Industry
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      Bartlett, Christopher A., and Michael Y. Yoshino. "Corning Glass Works International, Part I, Interviews with Division Managers, Video." Harvard Business School Video Supplement 882-512, November 1981.
      • May 2013 (Revised March 2014)
      • Case

      Benetton Group S.p.A., 2000

      By: John R. Wells and Galen Danskin
      In 2000, Benetton was one of the leading mass fashion competitors in the world with approximately $1.9 billion in sales across 5,500 stores in 120 countries. But the company's fortunes seemed to be on the wane. Operating profits had fallen 9% from the prior year to... View Details
      Keywords: Fashion; Strategic Change; Strategic Management; Globalized Firms and Management; Marketing Strategy; Competitive Advantage; Performance Consistency; Management Teams; Strategy; Fashion Industry; Apparel and Accessories Industry; Retail Industry; Italy
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      Wells, John R., and Galen Danskin. "Benetton Group S.p.A., 2000." Harvard Business School Case 713-510, May 2013. (Revised March 2014.)
      • September 1996 (Revised March 1999)
      • Case

      EMDICO (A)

      By: John A. Quelch
      The general manager of Fuji Film's Saudi distributorship must decide on a relaunch strategy for Fuji film and cameras in Saudi Arabia. View Details
      Keywords: Multinational Firms and Management; Emerging Markets; Product Launch; Brands and Branding; Manufacturing Industry; Consumer Products Industry; Saudi Arabia
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      Quelch, John A., and Yoshinori Fujikawa. "EMDICO (A)." Harvard Business School Case 597-029, September 1996. (Revised March 1999.)

        NGOs and Organizational Change

        The organizational dynamics of non-governmental organizations (NGOs) have become increasingly complex as they have evolved from small local groups into sophisticated multinational organizations with global networks. Alnoor... View Details

        • September 1972 (Revised September 1983)
        • Case

        Timex Corp.

        The evolution of Timex from its inception in the 1940s to its position as a leading multinational watch manufacturer in the early 1970s. Focuses on Timex's strategy for marketing, on a worldwide basis, and its line of inexpensive watches. View Details
        Keywords: Product; Marketing Strategy; Multinational Firms and Management; Global Strategy; Manufacturing Industry; Apparel and Accessories Industry
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        Knickerbocker, Frederick T. "Timex Corp." Harvard Business School Case 373-080, September 1972. (Revised September 1983.)
        • January 1985
        • Background Note

        Winter Age of the Japanese Steel Industry

        By: Kim B. Clark
        Describes the situation facing the Japanese steel industry in 1984. Two strategies for coping with the world steel situation are presented: diversification and globalization. The actions of Nippon Steel and Nippon Kokan are used to illustrate these strategies. View Details
        Keywords: Globalization; Situation or Environment; Business Strategy; Diversification; Steel Industry; Japan
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        Clark, Kim B. "Winter Age of the Japanese Steel Industry." Harvard Business School Background Note 685-050, January 1985.
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