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  • All HBS Web  (2,574)
    • People  (4)
    • News  (586)
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    • Events  (14)
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  • 09 Aug 2021
  • Research & Ideas

OneTen: Creating a New Pathway for Black Talent

necessary to prepare that individual to succeed and work their way up in the organization over time. “By bringing, in effect, demand at scale, I think we’re also going to be able to create a situation where we get supply at scale by... View Details
Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg
  • Web

Charts & Statistics - Leadership

Influence: Medium-Low 80 1980 s 19 Software industry booms PC use expands in scale and scope CAD/CAM revolutionizes manufacturing Space shuttle Influence: Medium-High 90 1990 s Boom in connectivity Cloning, stem cell research DVDs... View Details
  • 2009
  • Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati
"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details
Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation
Citation
Related
Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.
  • 01 Mar 2024
  • News

The Internet's Next Frontier

While the Crypto, Fintech, and Web3 Lab—one of 13 labs contained within Harvard’s Digital Data Design Institute—might not have the Bunsen burners and test tubes found in science and engineering labs, it does share a philosophical construct: it is a sandbox—an... View Details
Keywords: Jennifer Gillespie
  • 22 Aug 2005
  • Research & Ideas

The Hard Work of Failure Analysis

after much smaller scale errors or "near misses." These formal studies were forums designed explicitly for the purpose of learning from mistakes by probing deeply into their causes. In addition, cross-functional teams, known as... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
  • 02 Aug 2020
  • What Do You Think?

Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?

poor data, the lack of a control group, and careless analysis of the results. Experimentation on a large scale has worked for Booking.com, apparently. The Company has employed this strategy to gain the largest share of the traffic in its... View Details
Keywords: by James Heskett; Technology
  • 01 Jun 2004
  • News

Working the Street

scuffles but has never fired his weapon, nor been fired upon. He always wears his bulletproof vest, and does things by the book. On the street, he’s firmly in command but respectful, bantering in both English and Spanish. “On a street-smarts View Details
Keywords: Garry Emmons; tattoo; removal; program; Justice, Public Order, and Safety Activities; Government
  • August 2024
  • Case

Oculii

By: Andy Wu and Lucas Defilippo
It was a bright June day in 2016. Steven Hong, co-founder and COO of Oculii had just signed a letter of intent agreeing to a 51% stake acquisition by Nexteer Automotive, a global steering and driveline supplier company that developed advanced driver assistance systems... View Details
Keywords: Automotive; Autonomous Vehicles; Wireless Communications; Mergers and Acquisitions; Communication Intention and Meaning; Intellectual Property; Growth Management; Negotiation Deal; Supply Chain; Auto Industry; Technology Industry
Citation
Educators
Purchase
Related
Wu, Andy, and Lucas Defilippo. "Oculii." Harvard Business School Case 725-380, August 2024.
  • 13 Nov 2019
  • Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

factors that influence consumer behavior are so varied and complex, and the data that companies collect is so rich, just modeling how consumers search a single retail website is a monumental task. Each company’s data are so firm and occasion-specific that building and... View Details
Keywords: by Kristen Senz
  • Web

Online Business in Society Courses | HBS Online

and develop your own to gain influence and make an impact within your organization and society. 6 weeks, 6-7 hrs/week Pay by August 14 $1,850 Certificate Global Business Professor Forest Reinhardt Understand how decisions affect markets and business on a global View Details
  • 30 Mar 2018
  • What Do You Think?

What Should Mark Zuckerberg Do?

giving it more independent leadership, (2) provide more “community training” on the use of user data, (3) “invest in reducing fake articles,” (4) publish a quarterly “report to Congress” regarding “detailed privacy issues/actions”, and (5) “Start a large View Details
Keywords: by James Heskett; Web Services; Information Technology
  • 16 Dec 2021
  • Blog Post

African American Student Union Spotlight on STEM

during an MBA, and the opportunities afforded to you post-MBA related to fundraising and deploying capital, are imperative for scaling impact. When you think about affecting change on a national or global level, an MBA is one clear way to... View Details
  • 08 Mar 2021
  • Blog Post

International Women's Day Featured Stories

scale of change required to decarbonize the economy is a tremendous business opportunity. We have founded the HBS Sustainability Club in order to prepare MBA students to be good stewards of the environment, because climate action cannot... View Details
  • 22 Feb 2022
  • News

New Urban Order

scale for some decarbonization strategies,” she says, “but many people live near coastlines, where spiking energy demands and disruptions associated with climate extremes are only getting worse. To decarbonize our cities, we need to... View Details
Keywords: Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by; energy; environment; sustainability; entrepreneurship; Transit and Ground Passenger Transportation; Transportation; Water, Sewage and Supply Systems; Utilities; Construction of Buildings; Construction; Waste Management and Remediation Services; Corporate Services
  • 01 Mar 2023
  • News

Step Change

companies, a scaling initiative for ventures at the pre-series A stage, and training for individuals managing other accelerators. The effort is a continuation of the government’s investment of 5 billion Egyptian pounds in creating a... View Details
Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance
  • 24 Jun 2021
  • Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

out from Bain Capital Double Impact with an interest in investing in Medoff’s small company in North Carolina, helping scale it across the United States. He reflected, “The relationships that were built during the Joint Degree Program... View Details
  • 29 Aug 2023
  • News

Helping Consumers Decarbonize their Purchases

sticking around when they did. What we have to figure out now with this next stage is growth. How can we make this market as big as possible? Can we really scale to the hundreds of thousands and millions of users we're looking for to make... View Details
  • 20 Feb 2017
  • Research & Ideas

Having No Life is the New Aspirational Lifestyle

were even starker than the previous experiment. On a scale of 1 to 7, participants ranked busy Daniel more than twice as high on an aggregate measure of wealth and social status as they ranked leisurely Daniel, 5.44 to 2.55. They also... View Details
Keywords: by Michael Blanding
  • 30 Jun 2021
  • In Practice

The Harvard Business School Faculty Summer Reader 2021

What’s on HBS faculty members’ reading list for summer 2021? Which books are most meaningful to them and why? Below, faculty share their top picks, ranging from biographies and memoirs to their colleagues’ latest works. Julia Austin: Social justice and the Obamas I... View Details
Keywords: by Kathryn Haviland
  • 21 Feb 2019
  • Research & Ideas

Voter ID Laws Don't Work (But They Don't Hurt Anything, Either)

large scale get-out-the-vote campaigns after the early 2000s, but turnout remains low, with fewer than 60 percent of citizens participating in presidential and midterm elections. Voter registration remains an important obstacle to... View Details
Keywords: by Sean Silverthorne
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