Revenue Cycle Management - Publications - Faculty & Research

August 2019 (Revised February 2020)
Case

New Hope Liuhe: Building an Integrated Agri-Food Business

By: Forest L. Reinhardt, Shu Lin, Natalie Kindred and Nancy Hua Dai

In October 2018, LIU Chang (Angela), chairman of Beijing-based New Hope Liuhe (NHL), was considering the strategy of the firm. With $9 billion in sales and a presence in nearly 20 countries, NHL was China’s largest animal feed producer and a major pork and poultry... View Details

Citation

Educators

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02 Nov 2016
Op-Ed

Government and Financial Tech Can Fix Cash Woes for Small Businesses

cycle can mean the difference between a small business growing or just staying flat. And, the good news is that we’re seeing innovative ideas in both policy and products on this front—ideas that actually help small businesses View Details

Keywords: by Karen Mills

27 Mar 2023
News

A Sporting Chance

in fall 1994. Coming from an engineering background, he found the School's approach of building broad general management and leadership skills a bit foreign at first but has come to rely on those practices over the years. "I specialize in... View Details

Keywords: Ralph Ranalli

08 Jan 2001
What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

extension of organization boundaries. In the future, will this phenomenon be limited primarily by the environment, or by the ability of managers to take advantage of it? What do you think? Original Article A byword of the new economy has... View Details

Keywords: by James Heskett

01 Jun 2018
News

Up by the Roots

revolutionizing everything from online payments and wealth management to cybersecurity and insurance through digital technologies as diverse as blockchain and artificial intelligence. Despite being the world’s financial capital and home... View Details

Keywords: Alexander Gelfand; illustrations by Dan Page

22 Nov 2016
First Look

November 22, 2016

the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory Service... View Details

Keywords: Sean Silverthorne

03 Jul 2012
Research & Ideas

HBS Faculty on Supreme Court Health Care Ruling

experts in the health care field, to provide their views on various facets of one of this country's most important and complex problems. Bill George Professor of Management Practice, former chair and CEO of Medtronic, and author of 7... View Details

Keywords: Re: Multiple Faculty; Health

01 Dec 2018
News

Lifelong Learning about Leadership

says Leslie H. Williams Jr. (MBA 2005), partner and chief revenue officer at Risk Cooperative. “The Reflective Leader teaches that success has many different meanings, and the common theme discussed was ensuring we remain true to... View Details

12 Feb 2020
News

Culture Shift at Big Blue

unassailable, Jono Bacon writes in Forbes. The company’s revenues grew consistently throughout his tenure, up to and beyond Red Hat’s acquisition by IBM in 2018. “What is really interesting though is Whitehurst’s secret sauce: his deft... View Details

Keywords: Computer and Electronic Product Manufacturing; Manufacturing

16 Aug 2013
News

Women's Business Leader

Vice Chairman of Wealth Management and Senior Client Advisor at Morgan Stanley where she is responsible for increasing revenue generation and client connectivity and penetration across the Wealth Management,... View Details

Keywords: Administration of Economic Programs; Government

22 Nov 2022
Blog Post

Alumni Leaders on Decarbonization Strategies for Combatting Climate Change

and we will enter an unstoppable virtuous cycle towards renewables and hopefully pull the rest of the world along with us! Heather (March) Takle (MBA 2006) President and CEO, PowerOptions, Inc.In 30 years, I am certain that we will look... View Details

24 Mar 2002
Research & Ideas

Are Assets Only for America’s Wealthy?

enough money to prosper, low-income families' access to health benefits, their civic participation, family stability, and mental wellbeing are all diminished by their low success rate in building assets. Peter Tufano, Sylvan C. Coleman Professor of Financial View Details

Keywords: by Carla Tishler

01 Dec 2017
News

Case Study: The Doctor Deficit

employer and employee, Nomad manages the process, from background checks to malpractice insurance to payroll. It charges health care institutions a 15 percent commission for each hire—a transparency unheard of in a sector in which the... View Details

Keywords: April White

19 Jul 2021
Blog Post

Building a Powerful Network of Talent at American Tower

operating revenue of $8,041.5M, you would expect an employee headcount into the tens of thousands. However, American Tower has a staff of only 6,000 worldwide and as such, each employee they bring onto the team is critical to the... View Details

Keywords: Technology; Telecommunications

23 Jan 2015
Research & Ideas

Oil Price Fallout: What Happens Next?

world, OPEC members have openly refused to reduce their production levels to stabilize and bolster oil prices, largely because most of their governmental budgets rely heavily or entirely on oil revenues. “If their revenues drop, whether... View Details

Keywords: Re: Richard H.K. Vietor; Energy; Utilities

01 Jun 1996
News

Keepers of the Flame

It's an international celebration of sport and goodwill whose humble beginnings date back two millennia. Today, with the vastly expanded modern Games, putting on the Olympics has become as much of a test of management skill as athletic... View Details

Keywords: Garry Emmons

Web

B2B Sales and Distribution - Course Catalog

large companies, you will need to understand how to manage your top line, your sales organization. This course draws heavily although not exclusively on technology companies and is essential if you plan to be a CEO, General View Details

01 Oct 2000
News

Laura Scher of Working Assets

Laura S. Scher (MBA '85) is something of a modern-day Robin Hood, an entrepreneurial activist who redistributes the wealth of the marketplace to those in need. Through her company, San Francisco based Working Assets Funding Service, this CEO and crusader for social... View Details

Keywords: Marguerite Rigoglioso

December 1992 (Revised March 1993)
Case

Mark Miller (A)

Describes the career of Mark Miller, who went into his family's motel business as a young man, took over active management, and grew the enterprise to the point where it is a $25 million in revenue, $30 million equity value business. Focuses on a growth acquisition... View Details

Keywords: Acquisition; Family Business; Decisions; Entrepreneurship; Revenue; Leadership Style; Goals and Objectives; Personal Development and Career

Citation

Find at Harvard

September 1992
Case

Star Cablevision Group (A): Harvesting in a Bull Market

By: William A. Sahlman

First case in a series of six cases that follow the experience of a cable television company as it adjusts to the rapid rise and precipitous decline of the stock market in the late 1980s. In this case Don Jones, the company's founder and owner, sees the rise in public... View Details