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- All HBS Web
(2,431)
- People (2)
- News (353)
- Research (1,683)
- Events (6)
- Multimedia (3)
- Faculty Publications (883)
- 01 Sep 2009
- News
From Bytes to Bites
restaurants’ finances and operations. “It’s been extremely stressful since December,” she admits. Debt and loan management, meetings with her seven-person senior management team, profit and loss reports,... View Details
- winter 2002
- Article
Just Say No to Wall Street: Courageous CEOs Are Putting a Stop to the Earnings Game and We Will All Be Better Off for It
By: M. C. Jensen and Joseph Fuller
Jensen, M. C., and Joseph Fuller. "Just Say No to Wall Street: Courageous CEOs Are Putting a Stop to the Earnings Game and We Will All Be Better Off for It." Journal of Applied Corporate Finance 14, no. 4 (winter 2002): 41–46. (Excerpts of this article can be found in the Wall Street Journal, "Manager's Journal" column as "Dare To Keep Your Stock Price Low," 12/31/01, and in the Financial Times, as "End the Myth-Making and Return to True Analysis," 1/22/02.)
- 01 Mar 2008
- News
Avoiding a Succession Crisis
many firms have not instituted a process for managing the development of potential leaders. Many have not even thought about the process of selecting a leader when the time comes for change. And as a result, they are as confused about who... View Details
- Person Page
Media
Media
This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details
- 01 Jun 2009
- News
Cynthia Carroll
Australia, I think we are seen as a partner of choice. What about more bottom-line issues? We’ve identified growth opportunities and have about $50 billion worth of projects in the pipeline. We’ve launched two major profit-enhancing initiatives that are expected to... View Details
- 07 Sep 2016
- News
Appreciating the Big Role of Small Business
and Royce Yudkoff are leading the course Financial Management of Smaller Firms, in which students learn how to identify, acquire, and run small firms. This popular class has led to a shift in mindset, helping HBS MBAs see new... View Details
- 01 Jun 2024
- News
Conducting Business
In 2015 I moved from New York City to Madison, Connecticut, where I met, quite by chance, Ginny Vancil and her brother, Richard. I thought, How many Vancils can there be in the world? I asked if they knew Richard “Dick” Vancil, who was my first professor for my first... View Details
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does the Balanced Scorecard (BSC) improve corporate governance? Does customer View Details
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
flexibility for firms to choose their profit foci, and creates opportunities for competing platform owners to cooperate. Our model can help managers consider such incentives, and determine whether there is... View Details
- 01 Oct 2001
- News
HBS Press Books in Brief
The War for Talent, by Ed Michaels, Helen Handfield-Jones, and Beth Axelrod, presents a strategic view of what managers must do to hire and keep the best employees. Drawing on five years of research, including surveys of thirteen thousand... View Details
- Profile
Nathan Lasche
Why was earning an MBA at HBS important to you? I was excited about the chance to be exposed to world-class faculty and peers in a place that would nurture my interest in tech and entrepreneurship. How has your overall HBS experience shaped your goals and career path?... View Details
- 01 Mar 2011
- News
Tax and Grow
absence of investment opportunities or from indecision among corporate executives. Once such indecision becomes widespread, it can quickly become self-reinforcing. Recent record corporate profits will only exacerbate this situation. If... View Details
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
in new people? This is not as simple as it sounds. Inclusion is difficult. Research suggests that much of it does not lend itself to training. We can train managers to give “voice” to everyone in their organizations. What remains,... View Details
Keywords: by James Heskett
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
margins. Yet in the new case study "Mercadona," HBS assistant professor Zeynep Ton and research assistant Simon Harrow describe a Spanish supermarket chain that has done all this while achieving steady profits and double-digit... View Details
- 25 Feb 2020
- News
Why Layoffs are a Losing Strategy
recommends alternatives that can result in stronger companies in the long run and reduce the damage layoffs do to workers and communities. “Typical layoffs harm employees, communities, and companies,” Sucher says. Mass layoffs were uncommon prior to the late 1970s,... View Details
- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr.,... View Details
- 10 Dec 2014
- News
Front-Row Seat
battling it out over the issues of the day.” The Atlantic has been profitable for five years now, with advertising revenue up 40 percent over last year. For now, at least, all online content is free, including full articles from the print... View Details
- 01 Sep 2012
- News
The School of Life
about 25 percent turned out to be mistakes. In other words, a typical manager gets it wrong a lot. So if a “right stuff” screen doesn’t predict future success, what does? I spent a lot of time searching. It wasn’t until I came across work... View Details
- 01 Dec 2005
- News
One-on-One with Peter Cuneo
event” and “radical change” for the company, Marvel has secured $525 million of nonrecourse debt (its film characters serve as collateral) to produce ten motion pictures. With Paramount as its distributor, Marvel will oversee all other aspects of the films and enjoy... View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
commented, ''No Surprises Management seems pretty obvious. Why in the world would you want the people you're counting on to help you achieve your objectives to be blindsided?" Roger Studer added, "Take care of those who take... View Details
Keywords: by James Heskett