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      • October 1998 (Revised December 1998)
      • Case

      CRA Managed Care, Inc. (B)

      By: Myra M. Hart and Susan Harmeling
      An entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to leadership in several large nonprofit organizations is chronicled. View Details
      Keywords: Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career
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      Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (B)." Harvard Business School Case 899-069, October 1998. (Revised December 1998.)
      • October 1998
      • Case

      CRA Managed Care, Inc. (C)

      By: Myra M. Hart and Susan Harmeling
      Chronicles an entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to board member, to president of several major nonprofit boards, to founder of a new nonprofit for women business owners and founder of a new... View Details
      Keywords: Transition; Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career; Gender; Management Skills; United States
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      Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (C)." Harvard Business School Case 899-070, October 1998.
      • September 1998 (Revised April 2001)
      • Case

      Sealed Air Taiwan (A)

      By: Lynn S. Paine and Robert J. Crawford
      The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide whether he's hired the right person to bridge the gap between Sealed Air's corporate culture and Taiwan's business culture. This case details Bob Kayser's experiences in trying to... View Details
      Keywords: Organizational Change and Adaptation; Organizational Culture; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States
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      Paine, Lynn S., and Robert J. Crawford. "Sealed Air Taiwan (A)." Harvard Business School Case 399-058, September 1998. (Revised April 2001.)
      • September 1998 (Revised February 1999)
      • Case

      Interactive Insurance Services: Redefining Insurance Distribution

      By: Lynda M. Applegate and Marla Malcom-Nagler
      Founded in July 1995, Interactive Insurance Services provided personal lines of insurance over the World Wide Web. In June 1996, the company was acquired by Intuit for $7.5 million. The case details the competitive and organizational issues faced by this rapidly... View Details
      Keywords: Acquisition; Restructuring; Growth and Development; Distribution; Business Processes; Competitive Strategy; Web; Insurance Industry
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      Applegate, Lynda M., and Marla Malcom-Nagler. "Interactive Insurance Services: Redefining Insurance Distribution." Harvard Business School Case 399-017, September 1998. (Revised February 1999.)
      • 1998
      • Working Paper

      The Effects of "Canned" Personalization on Outcomes in an Interactive Marketing Situation

      By: Youngme Moon
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      Moon, Youngme. The Effects of "Canned" Personalization on Outcomes in an Interactive Marketing Situation. Harvard Business School Working Paper, No. 99-040, September 1998.
      • August 1998
      • Case

      HIMSCORP, Inc.

      By: William A. Sahlman, Michael J. Roberts and Laurence E. Katz
      Himscorp is an industry consolidation of records storage companies providing management and retrieval services of active medical records to healthcare institutions. Kent Dauten, a former general partner at Madison Dearborn Partners with 15 years of venture capital and... View Details
      Keywords: Value Creation; Initial Public Offering; Business Exit or Shutdown; Business Growth and Maturation; Decision Choices and Conditions; Consolidation; Information Industry
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      Sahlman, William A., Michael J. Roberts, and Laurence E. Katz. "HIMSCORP, Inc." Harvard Business School Case 899-021, August 1998.
      • August 1998
      • Case

      Record Masters

      By: William A. Sahlman, Michael J. Roberts and Laurence E. Katz
      Kent Dauten, a former general partner at the Chicago private equity firm of Madison Dearborn Partners, has engaged in a search to personally sponsor a buyout in which he can play an active management role. He has received a selling memorandum for Record Masters, a... View Details
      Keywords: Risk and Uncertainty; Leveraged Buyouts; Valuation; Negotiation Deal; Investment
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      Sahlman, William A., Michael J. Roberts, and Laurence E. Katz. "Record Masters." Harvard Business School Case 899-020, August 1998.
      • 1998
      • Chapter

      Process Research on Strategic Decisions: A Personal Perspective

      By: J. L. Bower
      Keywords: Decisions; Strategy; Research
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      Bower, J. L. "Process Research on Strategic Decisions: A Personal Perspective." Chap. 2 in Strategic Decisions, edited by Patrick Barwise and Vassilis Papadakis. Dordrecht/Boston/London: Kluwer Academic Publishers, 1998.
      • June 1998 (Revised June 1998)
      • Background Note

      Bankruptcy: A Debtor's Perspective

      By: Howard H. Stevenson and Michael J. Roberts
      Describes the business and legal context surrounding personal and corporate bankruptcy. View Details
      Keywords: Insolvency and Bankruptcy; Financial Condition; Legal Liability; Personal Finance; Loss; Business or Company Management
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      Stevenson, Howard H., and Michael J. Roberts. "Bankruptcy: A Debtor's Perspective." Harvard Business School Background Note 898-278, June 1998. (Revised June 1998.)
      • May 1998
      • Teaching Note

      Development Relationships TN

      By: David A. Thomas and Emily Heaphy
      The final class of the Career Development module of the Self-Assessment and Career Development course (SACD) uses the topic of mentoring and developmental relationships to encourage students to think beyond the point of finding and accepting a suitable job offer. The... View Details
      Keywords: Decisions; Curriculum and Courses; Job Offer; Personal Development and Career; Relationships; Strategy
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      Thomas, David A., and Emily Heaphy. "Development Relationships TN." Harvard Business School Teaching Note 498-071, May 1998.
      • April 1998
      • Case

      Compaq, 1998

      By: Steven C. Wheelwright and Matt Verlinden
      In 1997, Compaq Computer Corp. had become a $25 billion powerhouse. It had accomplished its revenue growth projections, successfully made a number of strategic acquisitions, and increased its gross margins, principally by moving up market into servers, workstations,... View Details
      Keywords: Mergers and Acquisitions; Transformation; Customer Relationship Management; Profit; Revenue; Growth and Development Strategy; Brands and Branding; Distribution Channels; Alliances; Customization and Personalization; Computer Industry
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      Wheelwright, Steven C., and Matt Verlinden. "Compaq, 1998." Harvard Business School Case 698-094, April 1998.
      • April 1998
      • Case

      Katie Burke (A)

      By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
      Follows the career of Katie Burke, HBS MBA 1995. Offers the opportunity to discuss a variety of issues, including innovation, software development, entrepreneurship, new venture design, and career choices. View Details
      Keywords: Information Technology; Entrepreneurship; Personal Development and Career; Business Startups; Innovation and Invention
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      Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Katie Burke (A)." Harvard Business School Case 698-092, April 1998.
      • April 1998
      • Case

      Katie Burke (B)

      By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
      Supplements the (A) case. View Details
      Keywords: Personal Development and Career; Entrepreneurship
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      Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Katie Burke (B)." Harvard Business School Case 698-093, April 1998.
      • April 1998 (Revised June 1998)
      • Teaching Note

      Self-Assessment and Career Development, Instructor's Course Overview (TN)

      By: David A. Thomas and Emily Heaphy
      An overview for the Self-Assessment and Career Development course. View Details
      Keywords: Personal Development and Career
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      Thomas, David A., and Emily Heaphy. "Self-Assessment and Career Development, Instructor's Course Overview (TN)." Harvard Business School Teaching Note 498-072, April 1998. (Revised June 1998.)
      • spring 1998
      • Article

      Developing the Star Performer

      By: L. A. Hill
      Keywords: Performance; Personal Development and Career
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      Hill, L. A. "Developing the Star Performer." Leader to Leader 8 (spring 1998).
      • March 1998 (Revised September 1999)
      • Supplement

      Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997

      By: Rosabeth M. Kanter and Thomas Dretler
      Supplements the case. View Details
      Keywords: Information Technology Industry; Mexico
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      Kanter, Rosabeth M., and Thomas Dretler. "Electronic Data Systems (EDS)Supplement: A Personal Diary of A GVD Experience, Mexico City, October 4, 1997." Harvard Business School Supplement 398-075, March 1998. (Revised September 1999.)
      • March 1998
      • Teaching Note

      Personality Types: The Myers-Briggs Type Indicator (TN)

      By: David A. Thomas and Emily Heaphy
      Describes a class design for teaching students about the Myers-Briggs Type Indicator (MBTI). The Ideal Organization exercise is the centerpiece of the class. It demonstrates that people with different cognitive types have distinct preferences for the type of... View Details
      Keywords: Job Search; Working Conditions; Personal Development and Career; Situation or Environment; Perception; Integration
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      Thomas, David A., and Emily Heaphy. "Personality Types: The Myers-Briggs Type Indicator (TN)." Harvard Business School Teaching Note 498-069, March 1998.
      • March 1998
      • Teaching Note

      The Job Search Workshop TN

      By: David A. Thomas and Emily Heaphy
      An effective catalyst for the job search, this note is an opportunity for students to focus on the "next steps" of their job search. Students are introduced to a model of career decision-making, which frames their discussion and sophisticates their understanding of the... View Details
      Keywords: Decision Making; Job Search; Personal Development and Career
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      Thomas, David A., and Emily Heaphy. "The Job Search Workshop TN." Harvard Business School Teaching Note 498-070, March 1998.
      • 1998
      • Working Paper

      Some Evidence on the Optimal Welfare State Based on Subjective Data

      By: Rafael Di Tella and Robert MacCulloch
      It is often difficult to evaluate all the costs and benefits of the welfare state. This paper suggests an alternative approach based on surveys of citizen satisfaction with welfare programs. In the first part of the paper we estimate the level of unemployment benefits... View Details
      Keywords: Personal Characteristics; Employment; Surveys; Programs; Government and Politics; Age; Income; Residency; Welfare; Governing Rules, Regulations, and Reforms; Cost vs Benefits; Satisfaction; United Kingdom
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      Di Tella, Rafael, and Robert MacCulloch. "Some Evidence on the Optimal Welfare State Based on Subjective Data." Harvard Business School Working Paper, No. 98-092, March 1998.
      • March–April 1998
      • Article

      The Discipline of Building Character

      By: Joseph L. Badaracco Jr.
      Keywords: Personal Characteristics
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      Badaracco, Joseph L., Jr. "The Discipline of Building Character." Harvard Business Review 76, no. 2 (March–April 1998).
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