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- All HBS Web
(2,377)
- People (4)
- News (290)
- Research (1,819)
- Events (12)
- Multimedia (4)
- Faculty Publications (906)
- 26 Apr 2011
- First Look
First Look: April 26
unchanged. We find that CLV availability resulted in a significant shift in attention towards the more profitable client segments (the weight of the top segment in the portfolio of customers increases from... View Details
Keywords: Sean Silverthorne
- 21 May 2021
- Blog Post
Alumni Spotlight: Cissy Chen (MBA 2019)
environmental concerns (for example, water treatment and usage) that a company needed to pay more attention to. The goal was to work with portfolio companies to improve their ESG ratings. By doing so we believe they could potentially... View Details
- Web
Accounting & Management Awards & Honors - Faculty & Research
Star Paper Award from the Journal of Financial Economics for "Does Corporate Performance Improve after Mergers?" (April 1992) with Paul M. Healy and Richard S. Ruback. 2000... View Details
- 20 Dec 2011
- First Look
First Look: December 20
the redirection of existing inventive activity. Read the paper: http://www.hbs.edu/research/pdf/11-118.pdf Finding the Right Mix: How the Composition of Self-managing Multicultural Teams' Cultural Value... View Details
Keywords: Carmen Nobel
- Web
Philanthropy - Institute For Strategy And Competitiveness
social benefit for comparable cost, or achieves an equivalent social benefit with fewer dollars. Foundations create value in four ways: selecting better grantees, signaling other funders, improving the View Details
- 18 Oct 2011
- First Look
First Look: October 18
interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved earnings... View Details
Keywords: Sean Silverthorne
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
expert who has studied advertising for forty years, believes the future of Internet advertising depends on improvements in technology. "We won't really understand the full potential View Details
Keywords: by Susan Young
- Web
Online Business Analytics Course | HBS Online
Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the... View Details
- April 2024
- Case
Dr. Tom Mihaljevic and Cleveland Clinic
By: Linda A. Hill and Lydia Begag
In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details
Keywords: Recruitment; Retention; Analytics and Data Science; Digital Transformation; Digital Platforms; Innovation and Management; Innovation Leadership; Human Capital; Leadership Development; Leadership Style; Leading Change; Organizational Culture; Organizational Structure; Organizational Change and Adaptation; Mission and Purpose; Outcome or Result; Performance Evaluation; Health Pandemics; Goals and Objectives; Health Industry; Cleveland; London; Abu Dhabi; Florida; Ohio
Hill, Linda A., and Lydia Begag. "Dr. Tom Mihaljevic and Cleveland Clinic." Harvard Business School Case 424-031, April 2024.
- 06 Nov 2012
- First Look
First Look: November 6
opportunity to misreport their performance or having their performance verified by an external monitor. To study the effect of social factors on the willingness to be subject... View Details
Keywords: Sean Silverthorne
- 28 Mar 2024
- News
Rooms with a View
Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details
- 11 Jan 2021
- Research & Ideas
Is A/B Testing Effective? Evidence from 35,000 Startups
incremental changes to their websites, such as improving elements of design and presentation, also facilitated an increased focus on big-picture strategy and innovation, says Koning. "A/B testing also allows... View Details
Keywords: by Kristen Senz
- 09 Jun 2021
- Research & Ideas
How Tennis, Golf, and White Anxiety Block Racial Integration
leaders grappling with improving racial equity in the workplace, important changes need to go beyond actively recruiting, hiring, and promoting more minority employees—and toward implementing workplace policies that challenge the... View Details
Keywords: by Jay Fitzgerald
- February 2009 (Revised August 2021)
- Supplement
Jieliang Phone Home! (B)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (B)." Harvard Business School Supplement 609-081, February 2009. (Revised August 2021.)
- February 2009 (Revised July 2012)
- Supplement
Jieliang Phone Home! (C)
By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
Shih, Willy, Ethan Bernstein, and Nina Bilimoria. "Jieliang Phone Home! (C)." Harvard Business School Supplement 609-082, February 2009. (Revised July 2012.)
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
directly on the nature of the barriers that you face. When you have a potential deal in mind, we have developed a set of tools to quickly perform what we call a "3-D... View Details
Keywords: by Martha Lagace
- 30 Jul 2012
- Research & Ideas
How Technology Adoption Affects Global Economies
nation's wealth. After all, new tools—from the telegraph to the PC—enable expedited production of goods and services, eventually facilitating economic growth. Technological tools also improve a country's... View Details
Keywords: by Carmen Nobel
- 13 Feb 2012
- Research & Ideas
The Case Against Racial Colorblindness
performance Norton says. He cites a recent incident in which several retired high-ranking US military leaders publicly supported a Supreme Court decision in favor of affirmative action in university... View Details
Keywords: by Carmen Nobel
- 13 Oct 2010
- First Look
First Look: October 13, 2010
and Stephanie van SiceHarvard Business School Case 611-002 Having begun improving the environmental performance of its own operations, Aspen Skiing Company is considering... View Details
Keywords: Sean Silverthorne
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
accommodating an appropriate level of economic activity. Businesses have historically overcome this type of challenge through the introduction of risk-mitigating technologies,... View Details
Keywords: by Hong Luo and Alberto Galasso