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  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

he knows he has to do something—for example, pull staff members off other jobs so they can help check people out, or offer free coffee to everyone who's standing in line." Familiarity with the aggregated survey data, in other words,... View Details
Keywords: by Jean Ayers
  • Article

A Multicountry Perspective on Gender Differences in Time Use During COVID-19

By: Laura M. Giurge, Ashley V. Whillans and Ayse Yemiscigil (shared authorship)
The COVID-19 pandemic has fundamentally altered how people spend time, with possible consequences for subjective well-being. Using diverse samples of remote workers from the United States, Canada, Denmark, Brazil, and Spain (n = 31,141), following a preregistered... View Details
Keywords: Time; Subjective Well-being; COVID-19; Health Pandemics; Gender; Time Management; Well-being; Work-Life Balance; Global Range
Related
  • Web

Negotiation, Organizations & Markets - Faculty & Research

seeks to understand and improve the design and management of systems in which people make decisions: that is, design and management of negotiations, organizations, and markets.... View Details
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

bloggers are buzzing with guidance about ways to sustain employee engagement and productivity in the chaos of a pandemic. Unfortunately, most Management 101 advice does not recognize that in times like these, the manager's toolkit must... View Details
Keywords: All Industries
  • Web

Entrepreneurship - Faculty & Research

management of UCCA wondered what they could do to achieve growth and financial viability while continuing to realize their mission. 2014 Discussion Paper The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say? By:... View Details
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

bad guy" Harvard Business School professors Dennis Campbell and Tatiana Sandino took notice, suspecting a clash of corporate cultures was at work. Their forthcoming case study discusses the limits of trying to force one culture or View Details
Keywords: by Michael Blanding; Food & Beverage

    Waze Connected Citizens Program

    Di-Ann Eisnor, Director of Growth at Waze, founded the company’s Connected Citizens Program (CCP), a data-sharing partnership that provided officials with traffic incident and congestion data in exchange for data on anticipated road closures, re-routing, etc.... View Details
    • 01 Dec 2023
    • News

    Wide Horizon

    There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details
    Keywords: Dan Morrell; Photos by Sarah Wilson
    • 03 Feb 2003
    • What Do You Think?

    Can Business Schools Teach the Craft of Getting Things Done?

    their students may devote most of their study of management to them, relegating the less-accessible matters of getting things done to the back burner—and, in the view of some, rightly so. As one respondent put it, "'doing' needs more... View Details
    Keywords: by James Heskett
    • Profile

    Fatima Albassam

    problems refugees faced. I thought it was poverty, health, the need for shelter, but the director came back with one word: idleness.” The camp itself offered 200 jobs, for which more than 7,000 people applied.“It’s not just about income,”... View Details
    • 16 Aug 2016
    • First Look

    August 16, 2016

    drives wealthy and powerful people to white-collar crime? I draw from extensive personal interaction and correspondence with nearly fifty former executives as well as research in psychology, criminology, and economics to investigate how... View Details
    Keywords: Sean Silverthorne
    • September 2, 2020
    • Article

    What Really Prevents Companies from Thriving in a Recession

    By: Ranjay Gulati and Mark Wiedman
    Even in the best of times, many companies fail to fund and staff new opportunities. As decades of research have shown, leaders fear threats to their status and power and so become attached to existing businesses and budgets, regarding them as entitlements and as a... View Details
    Keywords: Recessions; Resource Allocation; Budgets and Budgeting
    Related
    • Web

    A New Vision – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

    Company’s Hawthorne Works in Cicero, Illinois. Ultimately, though, many managers and scholars regarded this comprehensive study, the results of which were published in 1939 in the midst of the Great Depression under the title View Details
    • Web

    Key Concepts - Institute For Strategy And Competitiveness

    delivery are widely touted as critical to improving the health outcomes of patients worldwide and controlling runaway health care costs. Value-based health care’s central tenant is that value for patients must be the overarching principle in the organization and View Details
    • 16 Jul 2020
    • Research & Ideas

    Restaurant Revolution: How the Industry Is Fighting to Stay Alive

    dine-in locations, operators are identifying new staff positions, including “concierges” to manage entry and employees assigned to sanitize tables, chairs, and restrooms. Anecdotally, early experiences from states opening up show some... View Details
    Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
    • 14 Oct 2014
    • First Look

    First Look: October 14

    Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work... View Details
    Keywords: Sean Silverthorne
    • 2022
    • Chapter

    Luxury Tourism and Environmentalism

    By: Geoffrey Jones
    This chapter examines the evolution of luxury tourism and its environmental impact. Whilst mass tourism is widely seen as environmentally damaging, the impact of luxury tourism is nuanced. During the first stage of the growth in the nineteenth century, the numbers of... View Details
    Keywords: Luxury Consumption; Environmentalism; Tourism; Green Business; Luxury; History; Ethics; Globalization; Environmental Management; Business History; Tourism Industry; Antarctica; Latin America; North and Central America; Europe; Switzerland; Chile; Costa Rica; Africa; Kenya
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    • 01 Nov 2024
    • In Practice

    Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

    From tech to media to management consulting firms, layoffs are back. Downsizing during a healthy economy can help lay the foundation for efficient growth or make space for new roles that harness newer technology, such as artificial... View Details
    Keywords: by Rachel Layne; Technology; Information Technology
    • 17 Jan 2023
    • In Practice

    8 Trends to Watch in 2023

    As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
    Keywords: by Avery Forman
    • 27 Jun 2005
    • Research & Ideas

    Asian and American Leadership Styles: How Are They Unique?

    is the core of the new leadership in America. Adaptability is ... less common and less valued in Asia and Europe. It will be needed everywhere soon enough. Charismatic leadership is the leader who looks like a leader. People follow such a... View Details
    Keywords: by D. Quinn Mills