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  • 01 Nov 2016
  • First Look

First Look - November 1, 2016

Tencent to Scandinavian digital trailblazer Schibsted, from The New York Times to The Economist, and from talent management to the future of education. Synthesizing what these stories have in common, and drawing on the latest research in... View Details
Keywords: Sean Silverthorne
  • 08 Apr 2014
  • First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
  • 08 Mar 2016
  • First Look

March 8, 2016

emergent online investing market, we construct a theory to explain how a firm becomes a cognitive referent in a nascent market and other firms' failure to do so. Successful firms conceptualize market creation as problem solving; they... View Details
Keywords: Sean Silverthorne
  • 16 Sep 2008
  • First Look

First Look: September 16, 2008

behavior. We examine the role of experience over time in the emergence of the Gambler's Fallacy in binary prediction tasks. Theories of the Gambler's Fallacy and models of binary prediction suggest that recency bias, elicited by... View Details
  • 24 May 2011
  • First Look

First Look: May 24

long-term impact on the practice and thinking in this field will reach its full potential. From Counting Risk to Making Risk Count: Boundary-Work in Risk Management Author:Anette Mikes Publication:Accounting, Organizations and Society... View Details
Keywords: Sean Silverthorne
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

other's beliefs about demand. Thus, in this paper's setting, improved communication can induce alignment even if no economic incentives are changed. While consistent with the predominant view in organizational behavior (OB), this is a fundamental departure from the... View Details
Keywords: Martha Lagace
  • 05 Apr 2011
  • First Look

First Look: April 5

and operations theory suggests that the longer people wait, the less satisfied they become; we demonstrate that due to what we term the labor illusion, when websites engage in operational transparency by signaling that they are exerting... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2013
  • First Look

First Look: October 8

has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the... View Details
Keywords: Sean Silverthorne
  • 16 Dec 2011
  • Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

important and contentious subjects where intellectual breakthroughs are possible. 1. Entrepreneurship. Entrepreneurship is an area in which business historians have made important contributions, but in which most of the recent conceptual work has been done by... View Details
Keywords: by Geoffrey Jones & Walter Friedman
  • 12 Apr 2004
  • Research & Ideas

What Great American Leaders Teach Us

difference in the world. To that end, we search for opportunities to contribute to the study of leadership and the development of content for the MBA Program and various executive education offerings. Throughout our work, we seek to bridge the gap between the View Details
Keywords: by Sean Silverthorne
  • 02 Mar 2010
  • First Look

First Look: March 2

leadership and management is to prioritize among competing accountability demands. This involves deciding both to whom and for what they owe accountability. This paper provides an overview of the accountability pressures facing nonprofit... View Details
Keywords: Martha Lagace
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

he says, will become longer, fatter, and more profitable. Elberse set out to investigate whether Anderson's long-tail theory is actually playing out in today's markets. She focused on the music and home-video industries—two markets that... View Details
Keywords: Martha Lagace
  • Web

Credential of Digital Innovation and Strategy | HBS Online

my memory. Dustin Brown Working in family's real estate business Understand the digital landscape to work more effectively, innovate collaboratively, and respond to new business opportunities. "This course is excellent for executives and View Details
  • 20 Jul 2010
  • First Look

First Look: July 20

value-relevant before disclosure, for negative earnings adjustments it is value-relevant only after disclosure. This finding is consistent with managers delaying the communication of bad news until IFRS compliance. A finer model shows... View Details
Keywords: Martha Lagace
  • Web

Faculty & Advisors | MBA

Data, and Design (D^3) Institute at Harvard, and a core faculty member in the new MS/MBA joint degree program. He is an expert in the management of innovation and new product development, with a focus on the design and deployment of... View Details
  • 28 Oct 2015
  • Research & Ideas

A Dedication to Creation: India's Ad Man Ranjan Kapur

the General Management Program at Harvard Business School. In the discussion, conducted last August in Mumbai, Kapur reflects on some 50 years in the advertising industry, starting in the “Mad Men” era of the 1960s, experiencing the dawn... View Details
Keywords: by Sean Silverthorne; Advertising
  • 18 Oct 2011
  • First Look

First Look: October 18

  PublicationsOptimizing Organic Waste to Energy Operations Authors:Bariş Ata, Deishin Lee, and Mustafa H. Tongarlak Publication:Manufacturing and Service Operations Management (forthcoming) Abstract A waste-to-energy firm that recycles... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2024
  • News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
Keywords: Publishing Industries (except Internet); Information
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

Finance, forthcoming from Harvard University Press, Abdelal discusses the rise and diminishment of capital controls in the 1900s, the coming influence of China and India on global financial markets, and a conspiracy theory that U.S.... View Details
Keywords: by Ann Cullen
  • 16 Jul 2013
  • First Look

First Look: July 16

some promising young managers to lead them; locate them safely away from the established businesses-is a recipe for failure, according to the authors. Meanwhile, CEOs spend too much time on managing today's... View Details
Keywords: Anna Secino