Life Time Value - Publications - Faculty & Research

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Entrepreneurship - Faculty & Research

cofounder if they have unmet needs in three key areas: partnership, expertise, and experience. Finding the right cofounder is not as difficult as finding a life partner, but it’s close. It is critical to think carefully about what you... View Details

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Finance - Faculty & Research

demand about as much as one's own recent payout experience. Third, the spillover effect decays as time passes while the effect of one's own experience does not. We discuss implications of this analysis for commercial sustainability of... View Details

04 Jan 2017
What Do You Think?

How Much Bureaucracy is a Good Thing in Government and Business?

Summing Up: Are Bureaucracies Worth Improving? Several messages emerge from responses to this month’s column on the worthiness of bureaucracies. In general, there is a wide range of thinking about the value of bureaucracies and work done... View Details

Keywords: by James L. Heskett

Web

Economic Strategy - Institute For Strategy And Competitiveness

Strategy Economic Strategy Economic Strategy Nations, regions, states, and cities all require clear economic strategies that engage all stakeholders, boost innovation and ultimately improve productivity. A collaborative strategy—which is especially critical in View Details

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Delta will decide two years from now, ‘That was an initiative and now we’re done.’ They understand that it will take substantial investment in time and resources.” Atlanta is more than 50 percent Black Delta started as a Louisiana... View Details

Keywords: by Lane Lambert; Air Transportation

18 Jun 2024
Research & Ideas

What Your Non-Binary Employees Need to Do Their Best Work

their life and career aspirations. Coffman presents her findings in a new working paper that explores the experiences, goals, and preferences of non-binary people and how these compare with those of men and women. Past research provides... View Details

Keywords: by Michael Blanding

13 Mar 2023
Op-Ed

How Leaders Should Leave

stay on. If you’re a valued employee, your boss will appreciate being given the chance to see if anything can be done to keep you. At this stage, it’s better to avoid blurting out the details of an exciting job offer from another... View Details

Keywords: by John Quelch

22 Nov 2016
First Look

November 22, 2016

Abstract—Although Indian tribes and the surrounding states were often bitter enemies throughout much of the history of the United States, recently tribes and states have been able to work cooperatively in a number of areas. In some instances, Congress has mandated such... View Details

Keywords: Sean Silverthorne

27 May 2022
Blog Post

Q&A with the HBS Armed Forces Alumni Association, MBA Class of 2023

to build a new community here at HBS. What advice do you have for others in the military considering an MBA? Try to take your time applying to business schools. All of us in the military are used to putting our heads down to accomplish... View Details

04 Sep 2001
Research & Ideas

Governing the Family-Run Business

Scout troop, effective governance: Generates a sense of direction, values to live by or work by, and well-understood and accepted policies that tell organization members how they should behave or what they should do in certain... View Details

Article

Effects of Description of Options on Parental Perinatal Decision-Making

By: Marlyse F. Haward, Leslie K. John, John M. Lorenz and Baruch Fischhoff

Objective: To examine whether parents' delivery room management decisions for extremely preterm infants are influenced by (a) the degree of detail with which options-comfort care (CC) or intensive care (IC)-are presented or (b) their order of presentation. Methods: 309... View Details

Keywords: Decision Making; Values and Beliefs; Personal Characteristics; Attitudes; Motivation and Incentives; Family and Family Relationships; Health Care and Treatment

Citation

Find at Harvard

08 Dec 2021
Blog Post

The Drive to Succeed: Silvio Memme (MBA 2020) and the Transition to Venture Capital

others say is impossible and finding a way. And specifically, how Memme found a way to break into Venture Capital from the automotive industry and launch a new stage of his career, all while hearing time and View Details

20 Aug 2020
Book

From the Plow to the Pill: How Technology Shapes Our Lives

For centuries, the creation of innovative technology—from steam engines and automobiles to computers and smartphones—has dramatically changed the nature of our work. Less deeply understood has been the impact of technology on the inner currents of our personal lives,... View Details

Keywords: by Dina Gerdeman

Web

Financial Accounting Online Course | HBS Online

financial state and strategy of a business 8.5 hrs Module 7 Accounting for the Future Use financial forecasting to predict future revenue, expenses, and cash flow and understand key concepts and metrics in valuation, including time View Details

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

what we used to pay to eat out and what we pay now feels enormous to today’s consumers.” Not to mention that most consumers—77 percent, according to Pew—tie tipping behaviors to the value of the service rendered, and over View Details

Keywords: by Anna Lamb, Harvard Gazette

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Human Behavior & Decision-Making - Faculty & Research

examines a way to offset such potentially deleterious effects—by focusing on time, a resource that tends to receive less attention than money but is equally ubiquitous in our daily lives. Across four experiments, we examine whether shifting focus onto View Details

07 Apr 2021
Research & Ideas

How Teams Work: Lessons from the Pandemic

Still, those who participated found the experiences worthwhile, even if they fell short of past in-person gatherings. Not all social time is the same, however. “Huddle time” helps workers understand the team’s work and context. For teams... View Details

Keywords: by Kristen Senz

Research Summary

Overview

By: Iavor I. Bojinov

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details

25 Aug 2014
HBS Case

Starbucks Reinvented

Administration. "As a brand, leadership, and entrepreneurship scholar, I've been dogging Starbucks for a long time." On a 1995 trip to Seattle, Koehn visited a Starbucks store for the first time and was struck by what she saw... View Details

Keywords: by Julia Hanna; Food & Beverage

22 Feb 2024
News

Combat-Tested Cancer Coaching

need to come back to it every day. It's the one gift that a cancer diagnosis may give you." Can you expand on that a little bit? KG: Yes, there's not many times in your life that somebody's going to look at... View Details

Publications