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Show Results For
- All HBS Web
(2,615)
- People (15)
- News (648)
- Research (1,407)
- Events (6)
- Multimedia (10)
- Faculty Publications (533)
- 28 Oct 2009
- Lessons from the Classroom
HBS Begins Teaching Consumer Finance
businesses that we study at HBS work in the context of a larger political economy. Consumer finance businesses, in particular, more so than many others, operate under substantial regulatory and View Details
- 10 Oct 2007
- First Look
First Look: First Look: October 10
corporate confessions presents something of a behavioral paradox. Tasked with monitoring the legality of its own operations, why would firms that identify violations turn... View Details
Keywords: Martha Lagace
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
in the heat of conflict this became a secondary concern. Just two weeks after the first flare-up, Impress announced that it would be taking its business elsewhere. Kristen worked in a division View Details
Keywords: by Deepak Malhotra
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
to in July and December. Now, we’ll look at what they have been doing to cope with the circumstances. Forced to stop and rethink every aspect of their businesses from the... View Details
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
hope the comments were as helpful and thought-provoking to you as they were to me. Those of you willing to venture to place weights on the determinants of success gave the nod to culture by a wide margin. As... View Details
Keywords: by Jim Heskett
- 30 Jun 2003
- Research & Ideas
Are You Supporting Your B Players?
they preach. Drawing inspiration from Edgar H. Schein's influential book Career Dynamics, DeLong suggested that managers should think about three levels of human behavior in organizations. The first is technical skills, be they in... View Details
Keywords: by Martha Lagace
- 01 Mar 2024
- News
The Internet's Next Frontier
control/monetize their data Smart applications “The lab architecture is about supporting projects that crisscross between research and practitioner outreach and pedagogical design in a very rapid-fire way,” says Scott Duke Kominers, the Sarofim-Rock Professor View Details
Keywords: Jennifer Gillespie
- 01 Sep 2023
- News
The Exchange: Where Ethics Meet Economics
what optimal human behavior looked like. But what they outlined was too demanding for many of us, and none of us could live up to the standards they defined. And then there was the jolt View Details
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
Selling is changing, but broad generalizations and false dichotomies about ecommerce, big data, and other trends—hallmarks of current sales advice—are keeping business leaders from making sound decisions,... View Details
Keywords: by Kristen Senz
- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
Harvard Business School professor David A. Garvin has studied the development of the case method of teaching at Harvard's law, business, and medical schools. Garvin wanted to... View Details
Keywords: by David A. Garvin
- June 2017 (Revised September 2021)
- Case
Sales Misconduct at Wells Fargo Community Bank
Set in early 2017, this case examines widespread sales misconduct at Wells Fargo Community Bank. Wells Fargo's governance and controls are described in the lead up to the September 2016 announcement that Wells Fargo had settled with regulators for $185 million in... View Details
Keywords: Corporate Governance; Governance Controls; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Executive Compensation; Lawsuits and Litigation; Crisis Management; Mission and Purpose; Organizational Design; Business and Community Relations; Business and Government Relations; Crime and Corruption; Business Organization; Business Model; Ethics; Corporate Accountability; Governance Compliance; Policy; Compensation and Benefits; Resignation and Termination; Laws and Statutes; Legal Liability; Business or Company Management; Risk Management; Business Processes; Organizational Culture; Organizational Structure; Failure; Agency Theory; Business and Shareholder Relations; Business and Stakeholder Relations; Risk and Uncertainty; Salesforce Management; Public Opinion; Banking Industry; North and Central America
Srinivasan, Suraj, Dennis W. Campbell, Susanna Gallani, and Amram Migdal. "Sales Misconduct at Wells Fargo Community Bank." Harvard Business School Case 118-009, June 2017. (Revised September 2021.)
- 31 Oct 2011
- Research & Ideas
The Most Powerful Workplace Motivator
tell you that the world of business is not so different. “It really was all about the recognition of and comparison with their peers, and many of... View Details
Keywords: by Carmen Nobel
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
Why are women so dramatically underrepresented in formal leadership positions, and what can be done about it? That's the basic question contemplated in a book of essays called, The Difference "Difference" Makes, edited by Debra... View Details
Keywords: by Mallory Stark
- 24 May 2017
- News
David G. Bradley, MBA 1977
Counsel while earning a law degree at Georgetown, “so I was comfortable with research.” As he pitched his services to companies in need of legal advice, he refined and expanded his View Details
Keywords: Susan Young
- 14 Apr 2003
- Research & Ideas
Andy Grove on the Confident Leader
through the confusion to identify the next peak that the company should be moving toward? When they're not sure where they're going, how can they guide and inspire others? Grove, author most recently of Swimming Across (Warner Books,... View Details
- 03 Dec 2001
- Research & Ideas
Healthcare Conference Looks At Ailing Industry
HBS professor Clayton M. Christensen, the three industries most plagued by high cost, inconvenience, and inconsistent quality are healthcare, higher education, and legal services. A problem with all three, said Christensen, author View Details
- 23 May 2019
- News
Tracy P. Palandjian, MBA 1997
others. That was her north star,” says the Harvard College graduate and former McKinsey consultant. Palandjian’s embodiment of her forebearers’ values is a theme in all aspects View Details
Keywords: Susan Young
- 07 Nov 2006
- First Look
First Look: November 7, 2006
weight of published management advice, recommends that management teams engage task conflict but avoid relationship conflict. Implicit in this advice is the premise that it is indeed possible to separate the task and relationship View Details
Keywords: Sean Silverthorne
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
Unless men embrace their role in eliminating gender bias and barriers, organizations and institutions will never leverage the value that women bring to the workplace. “Most positions of power are still held by men,” says Colleen Ammerman,... View Details
Keywords: by Kristen Senz
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
revenue production are brought into the picture? The question is not hypothetical. In recent years, an ever increasing number of corporations have developed and adopted socially responsible behaviors, thereby hybridizing View Details
Keywords: Carmen Nobel