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  • All HBS Web  (3,682)
    • People  (18)
    • News  (1,119)
    • Research  (1,588)
    • Events  (10)
    • Multimedia  (26)
  • Faculty Publications  (641)
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  • 21 May 2024
  • News

A New Chapter

read with comprehension. If you play out the next 30 years, something really significant needs to change for the whole world not to be hugely impacted by the lack of resources in this region. You need to find solutions that can work outside the status quo.” As... View Details
Keywords: Catherine O’Neill Grace; photo by Cayce Clifford
  • Web

Becoming an Entrepreneur - Alumni

Careers Becoming an Entrepreneur Careers Becoming an Entrepreneur Considering starting your own venture or thinking about joining a start-up? Explore our resources to determine if a career in entrepreneurship is right for you, and learn... View Details
  • Fast Answer

Citation guides

Where can I find the proper format for citing a source? Students can use the HBS Citation Guide for guidance in writing papers and projects and also take advantage of our online learning module, Learn with Baker Library: Citing... View Details
  • December 2024
  • Case

Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey

By: Shikhar Ghosh
In early 2024, Bill Fandrich, Executive VP and CIO of Blue Cross Blue Shield of Michigan (BCBSM), faced a critical decision about AI adoption within the organization. Fandrich had championed AI implementation at BCBSM. After successfully developing three AI... View Details
Keywords: Blue Cross; Automation; Generative Ai; Health Insurance; Insurance Companies; Innovation; IT Strategy; Organizational Transformations; Technology; Non-profit; AI and Machine Learning; Health; Digital Strategy; Digital Transformation; Leadership; Technology Adoption; Job Cuts and Outsourcing; Innovation Strategy; Health Industry; Insurance Industry; Michigan
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Ghosh, Shikhar. "Blue Cross Blue Shield of Michigan (BCBSM): The AI Journey." Harvard Business School Case 825-082, December 2024.
  • Web

A Commitment to Sustainability | About

Solid Waste is the trash hauled from buildings from typical campus operations. It does not include construction waste, recycling, electronic waste, waste disposed of as part of contracted services, or anaerobic digestion for organics... View Details
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

high-status people who have gained a wide-ranging knowledge of the business based on long, varied experience across clients and even industries, as well as their formal training and education. Customer-specific experts know their client View Details
Keywords: by Sarah Jane Gilbert
  • Web

Fostering Innovation in Life Sciences - Health Care

evaluates the productivity, pricing and innovation in health care, medical malpractice, and racial disparities in health care. Featured Research 28 Nov 2017 Blavatnik Fellow Creates Virtual Brain Biopsy Software August 2018 Review of Industrial View Details
  • 27 Apr 2020
  • Research & Ideas

How Remote Work Changes What We Think About Onboarding

service providers—that are hiring to fill new demand. Also, remote work will quickly become more the norm than the exception on the other side of the pandemic, so organizations should start learning now how... View Details
Keywords: by Boris Groysberg
  • 22 Oct 2021
  • Research & Ideas

Want Hybrid Work to Succeed? Trust, Don’t Track, Employees

managers shift to three key measures of performance: results, group cohesion, and employee learning and satisfaction. Focusing on those measures, she says, ensures managers are tracking what is actually being accomplished, rather than... View Details
Keywords: by Michael Blanding
  • 18 Jan 2022
  • Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

curtailing the use of such agreements. Andy Wu, an assistant professor in the Strategy Unit at Harvard Business School, is an entrepreneur and startup advisor who now researches how technology firms organize and mobilize resources to grow... View Details
Keywords: by Kristen Senz; Technology
  • July 2001 (Revised May 2002)
  • Case

Making a Doctor

Three doctors were interviewed to learn how they were trained to be a physicians. One was a family practice senior resident, one was a critical care pediatric chief resident, and one was an orthopedic staff surgeon 18 months out of residency. All three were interviewed... View Details
Keywords: Personal Development and Career; Health Care and Treatment; Business Processes; Health Industry
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Spear, Steven J. "Making a Doctor." Harvard Business School Case 602-027, July 2001. (Revised May 2002.)
  • 01 Sep 2009
  • First Look

First Look: September 1

forces. Download the paper from SSRN ($5): http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1413775 Repetition of Interaction and Learning: An Experimental Analysis Authors:Bradley R. Staats, Francesca Gino, and Gary P. Pisano Abstract The View Details
Keywords: Martha Lagace
  • Web

Negotiation Course Online | HBS Online

Concepts Understand negotiation dynamics and how to prepare for uncertainty Learn to craft agile strategy and be quick on your feet in changing circumstances Resolve small differences before they escalate Secure maximum value for your... View Details
  • Web

Globalization - Faculty & Research

Investment By: Juan Alcacer and Paul Ingram Global economic transactions such as foreign direct investment must extend over an institutional abyss between the jurisdiction, and therefore protection, of the states involved. Intergovernmental View Details
  • Web

Strategy Execution Online Course | HBS Online

Organization Whether you represent a large multinational corporation or a small local business, we have a solution for your learning and development needs. Learn More Our... View Details
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

between competitors in health care markets—whether payers or providers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52843 May 2017 Strategic Organization Firms, Crowds, and Innovation By: Felin, Teppo, Karim R.... View Details
Keywords: Sean Silverthorne
  • 09 Dec 2008
  • First Look

First Look: December 9, 2008

interest in a concept of competitive strategy more closely grounded in industrial organization economics; and third, with the development of a new course in entrepreneurial management more closely linked to business policy's concerns with... View Details
Keywords: Martha Lagace
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

systems with recursive influence between environments and interactions, studies of micro-processes in organizations often assume implicitly that interactions among organizational members are closed systems. We suggest that this... View Details
Keywords: Martha Lagace
  • 07 Jun 2021
  • Book

9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their Passion'

regard, helping to open and secure support. "It is hard work and absolutely vital if the organization is to succeed." McFarlan has spent the past 40 years serving on social enterprise boards, helping View Details
Keywords: by Danielle Kost
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

the stigma of financial misconduct could reach alumni employees and need not be confined to executives and directors that oversaw the organization during the misconduct. Download working paper:... View Details
Keywords: Sean Silverthorne
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