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Show Results For
- All HBS Web
(13,092)
- People (70)
- News (4,032)
- Research (5,702)
- Events (60)
- Multimedia (96)
- Faculty Publications (2,492)
- 30 Apr 2024
- Book
When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners
Reprinted with permission from Edward Elgar Publishing. You Might Also Like: Doing Well by Doing Good? One Industry’s Struggle to Balance Values and Profits 6 Strategies for... View Details
Keywords: by Dina Gerdeman
- 13 Dec 2022
- Research & Ideas
The Color of Private Equity: Quantifying the Bias Black Investors Face
they do it.” The color of money is mostly white The total share of assets managed by minority-owned firms in 2021 was 1.4 percent, according to Lerner, while minorities that year made up over 40 percent of... View Details
- 31 Oct 2008
- Working Paper Summaries
Technology, Identity, and Inertia through the Lens of ‘The Digital Photography Company’
- 18 Apr 2023
- Research & Ideas
The Best Person to Lead Your Company Doesn't Work There—Yet
within their own ranks. “What you really do need is knowledge of that specific industry, whether it's pharmaceutical or manufacturing or hospitality or rocket science.” The findings suggest an active market for CEOs, who are lured to... View Details
- 14 Apr 2003
- Research & Ideas
Pay-for-Performance Doesn’t Always Pay Off
Ideal Laboratory In the early 90s, Hewlett-Packard seemed a perfect setting for innovations in pay. A so-called "built-to-last" company, it was highly decentralized and enjoyed a sense of mutual trust, high commitment, and wide use of management View Details
Keywords: by Martha Lagace
- Dec 18 2015
- Testimonial
Exploring New Strategies and a Renewed Vision for Leadership
- 05 Jul 2006
- Working Paper Summaries
Empirical Tests of Information Aggregation
- 13 Jul 2016
- HBS Case
How Uber, Airbnb, and Etsy Attracted Their First 1,000 Customers
obvious demand, the strategy has another benefit: “Your competitors don’t see you as a threat, since you are not taking away from their demand,” says Teixeira. By the time you have a foothold in the marketplace, it’s already too late for... View Details
- 16 May 2000
- Research & Ideas
The Simple Economics of Open Source
pay-off, no reward? Could it be driven, as some media reports have admiringly suggested, purely by intellectual fervor on the part of programmers, perhaps coupled with a noble desire to share and dispense knowledge to benefit mankind? Not... View Details
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
decades mixing and selling skin care formulas before she undertook to build a national market for her products. Howard Schultz did not grow up drinking specialty coffee, but as soon as he was introduced to the business, he learned as much... View Details
Keywords: by Martha Lagace
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
day face this dilemma: How do you deal with developments that are utterly and wholly
ambiguous? Living Up To Your Standards When you get right down to it, what choice do you have? You've made a... View Details
Keywords: by Paul Michelman
- 23 Jun 2023
- HBS Case
This Company Lets Employees Take Charge—Even with Life and Death Decisions
Is it possible to truly empower employees to make their own decisions—even when those decisions could mean life or death? That is the question posed by Dutch home healthcare organization Buurtzorg, which has radically avoided almost all... View Details
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 16 Jul 2018
- Research & Ideas
Kids of Working Moms Grow into Happy Adults
of their own employment as well as how much time they spend at home caring for children and doing housework. Some critics questioned if the preliminary findings might have nothing to do with whether... View Details
Keywords: by Dina Gerdeman
- 17 Oct 2019
- Research & Ideas
‘Chick Beer’ for Women? Why Gender Marketing Repels More Than Sells
considered if the company hadn’t hyped their gender, according to a study by Harvard Business School. Why do these gender appeals alienate the very audience they aim to attract? People resist being... View Details
- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
six months that elBulli, his restaurant, is open. The world is beating a path to Chef Ferran Adrià's door, but why? "Creativity comes first; then comes the customer," he has said. So what can HBS students learn about marketing... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
going dark, fearful of offending or of being accused of taking advantage of an unfortunate situation for corporate gain. According to estimates from a March 2020 survey of marketers conducted by the Interactive Advertising Bureau, nearly... View Details
Keywords: by Jill Avery and Richard Edelman
- 01 Mar 2008
- News
Classroom Legend
Christensen rhetorically intones, “How do you prepare to deal with the unexpected that’s coming up? Get there early, set the place up. Read every signal you can get. So it’s intuitive, but it’s also systematic.” Those two qualities —... View Details
- 17 Oct 2023
- HBS Case
With Subscription Fatigue Setting In, Companies Need to Think Hard About Fees
From software that once came in a box to phone apps that do simple tasks, more products and services are moving to a subscription model—and consumers are feeling it. The average US consumer last year spent $273 a month on 12 paid... View Details
- 01 Feb 2022
- What Do You Think?
Is Concierge Management an Answer to the “Big Quit”?
the same true for employees today, many of whom are performing their work remotely, outside the traditional office setting? We’ve previously discussed here the need for greater “voice” among “officed” employees as part of the effort to foster inclusion. The problem is... View Details
Keywords: by James Heskett