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  • All HBS Web  (7,992)
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    • Events  (11)
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  • 09 Oct 2018
  • First Look

New Research and Ideas, October 9, 2018

tight labor market, it is critical to understand how to effectively reward employees. To address this question, we review relevant evidence that explains the importance of workplace rewards and recognition. Based on a review View Details
Keywords: Dina Gerdeman
  • 24 Feb 2021
  • News

How to Negotiate and Avoid Costly Medical Bills

  • 25 Aug 2010
  • News

Classroom Hijinks: Games, Parties, Pranks, and Celebrations

In the first part of “Classroom Hijinks” last week, I discussed catchphrases, cheers, and mascots as examples of section spirit engendered by the fortunate decision to have a first-year section’s courses all... View Details
Keywords: Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • Article

Valuation Waves and Merger Activity: The Empirical Evidence

By: Matthew Rhodes-Kropf, David Robinson and S. Viswanathan
To test recent theories suggesting that valuation errors affect merger activity, we develop a decomposition that breaks the market-to-book ratio (M/B) into three components: the firm-specific pricing deviation from short-run industry pricing; sector-wide, short-run... View Details
Keywords: Valuation; Mergers and Acquisitions; Forecasting and Prediction; Price; Theory; Behavior
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Rhodes-Kropf, Matthew, David Robinson, and S. Viswanathan. "Valuation Waves and Merger Activity: The Empirical Evidence." Journal of Financial Economics 77, no. 3 (September 2005): 561–603.
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

Consumers Make Decisions (and Why Clinicians and Managers Should Care) by Gordon Moore (AMP 79, 1978), John A. Quelch, and Emily Boudreau Oxford... View Details
  • April 2025 (Revised May 2025)
  • Background Note

Customer Acquisition and the Cash Flow Trap

By: E. Ofek, Barak Libai and Eitan Muller
Startups as well as existing firms recognize the need to invest in order to acquire customers for their new ventures. And as each customer is expected at some point to have generated sufficient gross margins to cover their CAC, management expects that, soon enough, the... View Details
Keywords: Business Model; Customers; Forecasting and Prediction; Cash Flow; Business or Company Management
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Ofek, E., Barak Libai, and Eitan Muller. "Customer Acquisition and the Cash Flow Trap." Harvard Business School Background Note 525-056, April 2025. (Revised May 2025.)
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

of financial and social objectives warrants significant rethinking of organizational democracy’s merits compared both to hierarchy and to nondemocratic alternatives to hierarchy. In View Details
Keywords: Carmen Nobel
  • April 2004 (Revised September 2005)
  • Case

China and the WTO: Doing the Right Thing?

In late 2001, the People's Republic of China joined the World Trade Organization (WTO). Sets the terms of China's accession agreement against its compliance record some two years later. Discusses why key actors, such as business, organized labor, and other governments,... View Details
Keywords: Management; History; International Relations; Judgments; Trade; Business and Government Relations; Development Economics; Governance Compliance; Emerging Markets; Global Strategy; China
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Abrami, Regina M. "China and the WTO: Doing the Right Thing?" Harvard Business School Case 704-041, April 2004. (Revised September 2005.)
  • August 1979
  • Case

Capacity Planning and Facilities Choice, Course Module

By: Steven C. Wheelwright
Keywords: Production; Planning; Decision Making
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Wheelwright, Steven C. "Capacity Planning and Facilities Choice, Course Module." Harvard Business School Case 979-001, August 1979.
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

before and after the policy change. We find that these responses increase significantly after the policy change. These stronger responses partly occur while the review is still ongoing and persist on average... View Details
Keywords: Dina Gerdeman
  • 16 Dec 2016
  • News

Kurt (MBA 1967) and Louise Wulff

Kurt (MBA 1967) and Louise Wulff Kurt Wulff (MBA 1967) credits Harvard Business School with changing the way he viewed decision making. Even after 50 years, he remembers Dr. Howard Raifa’s courses on game... View Details
  • 2006
  • Chapter

Economics Wins, Psychology Loses, and Society Pays

By: Max H. Bazerman and Deepak Malhotra
Keywords: Economics; Social Psychology; Society; Cost vs Benefits
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Bazerman, Max H., and Deepak Malhotra. "Economics Wins, Psychology Loses, and Society Pays." In Social Psychology and Economics, edited by David de Cremer, J. Keith Murnighan, and Marcel Zeelenberg, 263–280. Mahwah, NJ: Lawrence Erlbaum Associates, 2006.
  • August 2012 (Revised December 2023)
  • Background Note

Note on Health Insurance Coverage, Coding, and Payment

By: Regina E. Herzlinger and Jo Ellen Slurzberg
This note explains how health care technology and service innovators receive payment from government insurers, in the U.S. and abroad, and from private insurers. It describes each of the three steps needed to obtain reimbursement: coverage, coding, and payment. It also... View Details
Keywords: Health Care Delivery; Health Care Costs; Health Insurance; Health Insurance Marketplaces; Health Care and Treatment; Cost; Insurance; Innovation and Invention; Private Sector; Public Sector; Decision Making; Information Technology; Health Industry; Insurance Industry
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Herzlinger, Regina E., and Jo Ellen Slurzberg. "Note on Health Insurance Coverage, Coding, and Payment." Harvard Business School Background Note 313-042, August 2012. (Revised December 2023.)
  • 18 Oct 2016
  • News

China, artificial intelligence, and Jim Breyer

presentation was that at the bottom of the website it said, ‘A Mark Zuckerberg Production’,” he recalled. “I knew he was passionate about the site and making it a platform beyond college campuses.” “I... View Details
Keywords: Jennifer Myers
  • January 1992
  • Teaching Note

American Telephone and Telegraph Company (1983) TN

By: Richard S. Ruback
Teaching Note for (9-284-047). View Details
Keywords: Financing and Loans; Equity; Value; Management Practices and Processes; Decisions; Telecommunications Industry
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Ruback, Richard S. "American Telephone and Telegraph Company (1983) TN." Harvard Business School Teaching Note 292-076, January 1992.
  • August 2006 (Revised May 2007)
  • Case

Management Levels at Staples (A): Company and Organization

By: David A. Garvin and Lynne Levesque
One of six cases that describe the roles and responsibilities of managers at each of the hierarchical levels of management within the U.S. Stores business unit of Staples, the world's largest office supply company. Together, the cases form a complete integrated... View Details
Keywords: Cost vs Benefits; Leadership; Management Practices and Processes; Managerial Roles; Operations; Performance Effectiveness; Strategic Planning; Perspective; Retail Industry
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Garvin, David A., and Lynne Levesque. "Management Levels at Staples (A): Company and Organization." Harvard Business School Case 307-037, August 2006. (Revised May 2007.)
  • 31 Oct 2017
  • First Look

New Research and Ideas, October 31, 2017

"specializing" in misconduct and catering to unsophisticated consumers, while others use their clean reputation to attract sophisticated consumers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53404 October 5, 2017 New... View Details
Keywords: by Sean Silverthorne
  • 09 Mar 2022
  • Research & Ideas

War in Ukraine: Soaring Gas Prices and the Return of Stagflation?

makes its way onto world markets, and supply and demand determine price. At the moment, there is not a supply shock that’s causing a spike in prices. Rather, higher prices are... View Details
Keywords: by Avery Forman; Energy
  • 23 Apr 2019
  • First Look

New Research and Ideas, April 23, 2019

managers have to learn how to lead others rather than do the work themselves, to win trust and respect, to motivate, and to strike the right balance between delegation and... View Details
Keywords: Dina Gerdeman
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

beliefs, attitudes, and demographic traits. The study, Going It Alone: Competition Increases the Attractiveness of Minority Status, will appear in the November issue of Organizational Behavior and Human... View Details
Keywords: by Danielle Kost
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