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Show Results For
- All HBS Web
(3,245)
- People (19)
- News (661)
- Research (1,612)
- Events (27)
- Multimedia (31)
- Faculty Publications (1,002)
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- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
on how firms interact in the marketplace. In the paper we provide a detailed characterization of the performance of both strategies. Q: Your work assumes there is transparency in the market with regard to the sharing of consumer... View Details
- 15 Apr 2008
- First Look
First Look: April 15, 2008
managers observed frontline staff work with particular attention to patient safety issues and facilitated open discussion meetings with employees about their safety-related concerns. Data Collection: Hospitals submitted data on the operational failures they identified... View Details
Keywords: Martha Lagace
- 17 Jul 2012
- First Look
First Look: July 17
Interactive Controls: Which, When, and Why? Author:Anette Mikes Abstract Taking a multiple-control perspective, I investigate a control debacle and its aftermath at a financial services company (MultiBank), focusing on an insurance... View Details
Keywords: Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
Authors:Andrei Hagiu and Robin S. Lee Publication:Journal of Economics and Management Strategy (forthcoming) Abstract We analyze platform competition for content in the presence of strategic interactions between content distributors and... View Details
- 31 Jan 2005
- Research & Ideas
Rethinking Marketing’s Conventional Wisdom
generating goodwill in a nonaggressive way. Q: You write a lot about interactions between humans and technology. Are computers the perfect tool for customized marketing? A: The tailoring of messages via computer technology to a person's... View Details
- 20 Mar 2018
- First Look
First Look at New Research and Ideas, March 20, 2018
account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of the satisfaction of 149,389... View Details
Keywords: Sean Silverthorne
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
grievances? This article, the first in a series on negotiation dynamics, identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process—specifically,... View Details
Keywords: by Michael Wheeler
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
https://www.hbs.edu/faculty/Pages/item.aspx?num=53942 From the Digital to the Physical: Federal Limitations on Regulating Online Marketplaces By: Edelman, Benjamin, and Abbey Stemler Abstract—Online marketplaces have transformed how we shop, travel, and View Details
Keywords: Sean Silverthorne
- 29 Jun 2007
- First Look
First Look: June 29, 2007
Abstract Stigmatized minorities may have an advantage in persuading majority group members during some face-to-face interactions due to the greater self-presentational demands such interactions elicit. In... View Details
Keywords: Martha Lagace
- 15 Mar 2021
- Office Hours
Readers Ask: What's the Next 'Big Thing' in Finance?
and integrates all of these advances in technology that will impact how individuals save, how they invest, and how they interact with all aspects of their finances. "Keep your ear to the ground and your eyes open on fintech." Now,... View Details
- 02 Mar 2011
- Research & Ideas
Managing the Open Source vs. Proprietary Decision
implications. In this excerpt, they discuss how corporate managers should consider the interaction of open source and proprietary on software they develop and use. Implications For Corporate Managers Be sensitive to the lack of a... View Details
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
methods (decision trees, random forests, K-nearest neighbors, and neural networks) to reveal patterns in data that could be used for theory building. We also illustrate how ML methods can illuminate interactions and non-linear effects... View Details
Keywords: Dina Gerdeman
- 27 Jul 2010
- First Look
First Look: July 27
since much of their interaction with management occurs in public. Specifically, we investigate sell-side analyst coverage decisions in the context of CEO and CFO moves between publicly listed firms. We find that top executive moves from... View Details
Keywords: Martha Lagace
- 14 Jan 2002
- Research & Ideas
Countries on the Cusp: The Power of Nationalism
nation is most defined—then we can really see how national identities and nationalisms might interact with globalization. I think the most important thing to recognize about the possibilities, therefore, is that there is no inherent... View Details
Keywords: by Martha Lagace
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
when he began his own pottery workshop in 1759. Nevertheless, each of the three, she writes, instinctively grasped the fundamentals of earning long-term customer trust and loyalty. Effective brand creation and management have a vital View Details
Keywords: by Martha Lagace
- 09 Oct 2001
- Research & Ideas
Five Questions for Paul Lawrence and Nitin Nohria
They must also allow people to interact and bond with each other—to feel the camaraderie of being a part of a team. They must enable people to keep learning and to find ways of exercising their curiosity and expressing their own ideas—to... View Details
Keywords: by Sean Silverthorne
- 19 Aug 2002
- Research & Ideas
Here Comes Internet2—Time to Shed Dot Vertigo
pressing. Not only is Internet2 coming into being quickly, but also all of its capabilities, such as virtual reality, interactive collaboration, and access to remote resources such as telescopes and diagnostic equipment, rely on speed.... View Details
Keywords: by Martha Lagace
- 23 Mar 2021
- Book
Succeeding in the New Work-from-Anywhere World
concern for one another. It takes much longer to gain or earn. It comes from frequency of contact, and from self-disclosure during more informal interactions and unstructured time. It’s about, “How do I get to know your heart?” Blanding:... View Details
Keywords: by Michael Blanding
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
productivity, increased response time). Don’t let more than two or three days go without interacting with your direct reports. A regional supervisor who holds office-wide meetings every two or three months should increase the frequency to... View Details
- 05 Feb 2019
- First Look
New Research and Ideas, February 5, 2019
within their company and across industry. Unlike many other social media apps, on which users typically present idealized portraits of themselves, on Fishbowl, people get real. Fishbowl prides itself in being a “safe space” that allows users to feel comfortable View Details
Keywords: Dina Gerdeman