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  • All HBS Web  (2,482)
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  • September 2023 (Revised June 2024)
  • Case

Kaspi.kz: Building Trust through Innovation

By: Sandra J. Sucher, Fares Khrais and Marilyn Morgan Westner
This case is written to help students explore how companies can maintain and develop trust while innovating, how to identify and respond effectively to warning signs that they may not be as trusted as they believe, and how being trusted can aid in expanding and growing... View Details
Keywords: Growth and Development Strategy; Organizational Culture; Trust; Technology Adoption; Innovation and Invention; Banking Industry
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Sucher, Sandra J., Fares Khrais, and Marilyn Morgan Westner. "Kaspi.kz: Building Trust through Innovation." Harvard Business School Case 324-022, September 2023. (Revised June 2024.)
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the... View Details
Keywords: Martha Lagace
  • 14 Jan 2014
  • First Look

First Look: January 14

principles. In the process of conducting interviews with these companies, the authors discovered a fourth thread that weaves them even more tightly together: each is supported by a game-changing talent strategy. But, they write, the path View Details
Keywords: Sean Silverthorne
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

exacerbating the drilling accuracy problem. "No one person, or even one leadership team, or one organization or agency, could have successfully innovated to solve this problem" Rescuers soon divided into subteams View Details
Keywords: by Amy C. Edmondson; Mining
  • 2009
  • Working Paper

Don't Just Survive - Thrive: Leading Innovation in Good Times and Bad

By: Lynda M. Applegate and J. Bruce Harreld
Battered by contracting markets and frozen credit, many businesses today are fighting for survival. Indeed, the current global financial crisis provides a mandate for restructuring. But survival is not the end goal. In fact, cost cutting and restructuring are simply... View Details
Keywords: Organizational Change and Adaptation; Risk Management; Leading Change; Innovation and Management; Crisis Management; Growth and Development Strategy
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Applegate, Lynda M., and J. Bruce Harreld. "Don't Just Survive - Thrive: Leading Innovation in Good Times and Bad." Harvard Business School Working Paper, No. 09-127, April 2009. (Revised May 2009.)
  • 11 Feb 2014
  • First Look

First Look: February 11

action taking. A different approach was characterized by prioritizing high-value problems, which was not successful in our study. We also find that assigning to senior managers responsibility for ensuring... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2015
  • First Look

First Look -- September 1, 2015

funding, lobbying, committee participation, and other instruments to influence local, national, and international political environments. Also firms that are heavily influenced by politics are more likely to... View Details
Keywords: Sean Silverthorne
  • Web

Online Leadership and Management Courses | HBS Online

rapidly changing work environments. 4 weeks, 6-7 hrs/week Pay by July 31 $1,850 Certificate Strategy Execution Professor Robert Simons Gain the tools, skills, and frameworks to successfully implement View Details
  • Teaching Interest

Leadership and Organizational Behavior (LEAD)

By: Ethan S. Bernstein

Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections).  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

The course is divided into five modules:View Details

Keywords: Leadership; Organizations; Personal Development and Career; Relationships; Communication
  • March 2022
  • Supplement

Winning Business at Russell Reynolds (B)

By: Ethan Bernstein and Cara Mazzucco
In an effort to make compensation drive collaboration, Russell Reynolds Associates’ (RRA) CEO Clarke Murphy sought to re-engineer the bonus system for his executive search consultants in 2016. As his HR analytics guru, Kelly Smith, points out, that risks upsetting–and... View Details
Keywords: Compensation; Collaboration; Executive Search Firms; Consulting Firms; Compensation and Benefits; Restructuring; Human Resources; Human Capital; Management Practices and Processes; Organizational Culture; Organizational Change and Adaptation; Social and Collaborative Networks; Recruitment; Selection and Staffing; Talent and Talent Management; Consulting Industry; Employment Industry; Asia; Europe; Latin America; Middle East; North and Central America; South America; Oceania
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Bernstein, Ethan, and Cara Mazzucco. "Winning Business at Russell Reynolds (B)." Harvard Business School Supplement 422-046, March 2022.
  • 10 May 2010
  • Research & Ideas

What Top Scholars Say About Leadership

long-term, programmatic approach to looking at the phenomena of leadership." We asked Khurana to tell us about the current state and potential of leadership studies.... View Details
Keywords: by Martha Lagace; Education
  • 30 Jan 2019
  • Blog Post

The Life and Role of a CEO

internal and external context, lay out the right course of actions, and interact with internal and external stakeholders to translate strategy into results. One CEO said, “The role of CEO is View Details
  • 06 Aug 2013
  • First Look

First Look: August 6

cost measurement to inform the adoption of a new recuperative approach that promises to dramatically lower post-surgical length of stays. Purchase this case:... View Details
Keywords: Anna Secino
  • 28 Sep 2020
  • Research & Ideas

How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

importance of collaboration. Leaders often wish they could improve the way they collaborate, starting with how they approach working with others, she says. “Leaders tend to dominate the conversation; they... View Details
Keywords: by Kristen Senz
  • 20 Nov 2007
  • First Look

First Look: November 20, 2007

Research Agenda Author:Roberto Verganti Periodical:Journal of Product Innovation Management (forthcoming) Abstract Recent studies on design management have helped us to better comprehend how companies can apply design View Details
Keywords: Martha Lagace
  • 11 Jan 2021
  • Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

School Working Knowledge. [Image: themacx] Related Reading How Hackathons Help Decide Platform Winners and Losers Recessions Push Some Entrepreneurs to Launch Too Soon Rethinking Business Strategy in the Age... View Details
Keywords: by Kristen Senz
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

Management knows that business experiments matter to innovation. Belief: Management accepts that a more disciplined approach to experimentation is needed; adopts a rigorous... View Details
Keywords: by Michael Blanding
  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 03 Oct 2011
  • Research & Ideas

Transforming Manufacturing Waste into Profit

It's been said that "one man's trash is another man's treasure." HBS Assistant Professor Deishin Lee, however, has taken that old adage a step further in her recent working paper Turning Waste into By-Product by showing how it's possible for companies to turn... View Details
Keywords: by Michael Blanding; Manufacturing
  • Web

Business for Social Impact | Social Enterprise | Harvard Business School

invest in a new company-owned and operated techn... Featured MBA Courses Business at the Base of the Pyramid (B-BOP) This course seeks to provide an understanding of how business approaches can address low... View Details
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