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  • September 1976 (Revised October 1991)
  • Case

Salem Hospital

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry
Related
  • 1976
  • Chapter

Attacking the Malnutrition Problem

By: James E. Austin
Keywords: Nutrition; Food; Problems and Challenges; Agriculture and Agribusiness Industry
Related
  • May 1976
  • Case

Max-Able Medical Clinic (A) (Revised)

By: William Abernathy and Steven C. Wheelwright
Keywords: Health Industry
Related
  • March 1976
  • Teaching Note

King Community Hospital, Teaching Note

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry
Related
  • fall 1975
  • Article

Analysis and Control of Nurse Staffing

By: Robert S. Kaplan
Keywords: Health Industry
Related
  • October 1975 (Revised May 1993)
  • Teaching Note

New Hampshire-Vermont Hospitalization Service, Teaching Note

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry
Related
  • September 1975 (Revised August 1991)
  • Case

King Community Hospital

By: Regina E. Herzlinger
Keywords: Health Industry
Related
  • August 1975 (Revised August 1991)
  • Case

University Hospital

By: Regina E. Herzlinger
Keywords: Health Care and Treatment; Health Industry
Related
  • April 1975 (Revised November 1987)
  • Case

Medibus, Inc.

By: W. Earl Sasser
Keywords: Transportation Industry; Transportation Industry
Related
  • April 1975 (Revised May 1993)
  • Case

New Hampshire-Vermont Hospitalization Service

By: Regina E. Herzlinger
Keywords: Health Industry; New Hampshire; Vermont
Related
  • January 1975
  • Article

The Spatial Distribution of Urban Pharmacies

By: Robert S. Kaplan and Sam Leinhardt
Keywords: Health; Urban Scope; Health Industry
Related
  • 1974
  • Chapter

Management Accounting in Hospitals: A Case Study

By: Robert S. Kaplan
Keywords: Accounting; Health Industry
Related
  • July 1972 (Revised November 1980)
  • Case

Richardson Center for the Blind

By: Benson P. Shapiro
Keywords: Nonprofit Organizations; Health Care and Treatment; Social Enterprise; Health Industry
Related
  • winter 1971
  • Article

Patient Incentives and Hospital Insurance

By: Robert S. Kaplan and Lester Lave
Keywords: Health; Insurance; Motivation and Incentives; Health Industry
Related
  • Teaching Interest

Business Opportunties in Climate Adaptation

By: John D. Macomber

This is a Short Intensive Program or SIP at Harvard Business School.  It’s an optional student offering prior to the formal start of the Spring semester the following week.  SIPs tend to cover new material on current topics, to be less formal than the HBS Case Study... View Details

Keywords: Resilience; Climate Risk; Climate Impact; Fire Protection; Insurance Risk Exposure; Hedge Fund; Public Health; Public Health Measures; Climate Change; Adaptation; Infrastructure; Real Estate Industry; Real Estate Industry; Real Estate Industry; United States; Africa; Latin America
  • Forthcoming
  • Article

Confronting the Limits of Symbolic Actions: How Entrepreneurs Narrow the Presentation-Performance Gap

By: Rebecca Karp and Siobhan O'Mahony
Entrepreneurs often skillfully leverage symbolic actions to manage impressions and gain acceptance for their innovations. Impression management can generate interest, but also heighten expectations beyond an innovation’s capabilities, creating a gap between... View Details
Keywords: Digital Innovation; Integration Strategy; Impression Management; Innovation Strategy; Entrepreneurship; Health Industry; Health Industry
Related
  • Research Summary

Evolution of the Global Beauty Industry

By: Geoffrey G. Jones

This research examines the global beauty industry, which includes cosmetics, deodorants, fragrances, hair care, oral hygiene and skin care. Today global sales of cosmetics and toiletries are in excess of U.S. $380  billion. This research examines the growth of this... View Details

  • Forthcoming
  • Article

From Bupkis to Sechel in Health Care

By: Regina E. Herzlinger and Richard Boxer
Fifty years ago, famed economist Milton Friedman declared that “The social responsibility of business is to increase its profits.” This free market manifesto was adopted by the healthcare industry as well. But transactional has evolved into transformational with the... View Details
Keywords: Corporate Accountability; Customer Focus and Relationships; Corporate Social Responsibility and Impact; Health Industry
Related
  • Forthcoming
  • Book

Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models

By: Regina E. Herzlinger
Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,... View Details
Keywords: Health Care and Treatment; Service Delivery; Product Development; Business Model; Innovation and Invention; Health Industry
Related
  • Teaching Interest

Managing Service Operations

By: Frances X. Frei

Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.

Career Focus

Managing Service... View Details

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