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  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
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  • 2010
  • Working Paper

The Empire Struck Back: The Mexican Oil Expropriation of 1938 Reconsidered

By: Noel Maurer
The Mexican expropriation of 1938 was the first large-scale non-Communist expropriation of foreign-owned natural resource assets. The literature generally makes three assertions: the U.S. government did not fully back the companies, Mexico did not fully compensate them... View Details
Keywords: Non-Renewable Energy; Governance Controls; Business History; Ownership; Business and Government Relations; Natural Environment; Energy Industry; Mexico; United States
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  • 27 Feb 2019
  • HBS Seminar

David Robinson, Fuqua School of Business at Duke University

  • 05 May 2014
  • Working Paper Summaries

Firms and the Economics of Skilled Immigration

Keywords: by Sari Pekkala Kerr, William R. Kerr & William F. Lincoln; Technology
  • March 2024 (Revised June 2024)
  • Case

Kashat: Navigating the Uncertainties of the Egyptian Fintech Market

By: Paul A. Gompers and Ahmed Dahawy
Karim Nour, the founder of Kashat, an Egyptian nano-lending fintech company, is contemplating how to manage the growth of his startup. Over the summer of 2022, Kashat's loan disbursements had grown by nearly 40%, fueled by macroeconomic instability in Egypt. However,... View Details
Keywords: Fintech; Business Model; Developing Countries and Economies; Acquisition; Business Exit or Shutdown; Mobile and Wireless Technology; Business Growth and Maturation; Business Startups; Financing and Loans; Capital; Financial Services Industry; Banking Industry; Egypt
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  • 06 Jul 2016
  • What Do You Think?

How Do We Pay for the Costs of Globalization?

of backlash fostered by a long period of neglect of globalization’s effect on labor markets worldwide. Globalization takes many forms: common markets; free View Details
Keywords: by James L. Heskett; Manufacturing
  • August 1983
  • Background Note

Balance of Payments: Accounting and Presentation

By: David B. Yoffie
Provides an overview of balance of payments accounting and analytical presentation of balance of payments data. Includes sample transactions to illustrate the application of the basic accounting principles and definitions of the standard balances. View Details
Keywords: Accounting; Analytics and Data Science; Management; Standards; Mathematical Methods
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  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

controlling the flow of the investment. For an example of what we mean, let's look at Teradyne, the maker of semiconductor test equipment. In... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 2023
  • Article

On the Impact of Actionable Explanations on Social Segregation

By: Ruijiang Gao and Himabindu Lakkaraju
As predictive models seep into several real-world applications, it has become critical to ensure that individuals who are negatively impacted by the outcomes of these models are provided with a means for recourse. To this end, there has been a growing body of research... View Details
Keywords: Forecasting and Prediction; AI and Machine Learning; Outcome or Result
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    Innovation and Design in the Age of Artificial Intelligence

    At the heart of any innovation process lies a fundamental practice: the way people create ideas and solve problems. This “decision making” side of innovation is what scholars and practitioners refer to as “design.” Decisions in innovation processes have so far been... View Details

    • August 2015 (Revised May 2017)
    • Case

    TSG Hoffenheim: Football in the Age of Analytics

    By: Feng Zhu, Karim R. Lakhani, Sascha L. Schmidt and Kerry Herman
    In 2015, Dietmar Hopp, owner of Germany's Bundesliga football team TSG Hoffenheim and co-founder of the global enterprise software company SAP, was considering how to ensure long-term sustainability and competitiveness for TSG Hoffenheim. While historically a small... View Details
    Keywords: Information Technology; Measurement and Metrics; Sports; Sports Industry
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    • 1980
    • Working Paper

    Taxation and the Ex-dividend Day Behavior of Common Stock Prices

    By: Jerry R. Green
    The behavior of stock prices around ex-dividend days has been suggested as evidence for tax-induced clientele effects and as a means to estimate the average effective tax rate faced by investors. In this paper these possibilities are examined theoretically and... View Details
    Keywords: Taxation; Stocks; Price
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    • April 2021
    • Supplement

    Buy Online, Pickup in Store: Vice President of E-Commerce Supplement

    By: Antonio Moreno, Santiago Gallino and Amy Klopfenstein
    In April 2019, Sylvarella VP of E-Commerce Charla Limont must review an analysis of her department’s sales data to determine the impact of the company’s Buy Online, Pickup in Store (BOPS) program. The program implementation created significant problems for the... View Details
    Keywords: Operations; Service Delivery; Logistics; Infrastructure; Distribution Channels; Order Taking and Fulfillment; Analysis; Retail Industry; Apparel and Accessories Industry; United States; Canada
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    • 2016
    • Working Paper

    Who Gets Hired?: The Importance of Finding an Open Slot

    By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
    Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been... View Details
    Keywords: Hiring; Selection and Staffing; Employment
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    • 14 Jun 2010
    • Research & Ideas

    The Hard Work of Measuring Social Impact

    Assessing an organization's impact on a large-scale societal issue such as poverty is a complex and costly effort. In the aftermath of Haiti's earthquake, for example, an organization like Oxfam America could be expected to provide View Details
    Keywords: by Julia Hanna
    • Article

    Measuring the Scientific Effectiveness of Contact Tracing: Evidence from a Natural Experiment

    By: Thiemo Fetzer and Thomas Graeber
    Contact tracing has for decades been a cornerstone of the public health approach to epidemics, including Ebola, severe acute respiratory syndrome, and now COVID-19. It has not yet been possible, however, to causally assess the method’s effectiveness using a randomized... View Details
    Keywords: COVID-19; Contact Tracing; Public Health; Infectious Diseases; Health Pandemics
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    • 04 Mar 2024
    • Research & Ideas

    Want to Make Diversity Stick? Break the Cycle of Sameness

    this tendency to keep demographics the same from one leader to the next stand in the way of meaningful change? “The data suggest that we’re unlikely to make serious progress on diversity without concerted... View Details
    Keywords: by Michael Blanding
    • January 2020
    • Article

    Rethinking Measurement of Pay Disparity and Its Relation to Firm Performance

    By: Ethan Rouen
    I develop measures of firm-level pay disparity and examine their relation to firm performance. Using comprehensive compensation data for a large sample of firms, I find no statistically significant relation between the ratio of CEO-to-mean employee compensation and... View Details
    Keywords: Pay Disparity; Pay Ratio; CEO Pay Ratio; Income Inequality; Executive Compensation; Employees; Wages; Equality and Inequality; Business Ventures; Performance
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    • Research Summary

    On the Origins of Brokerage in Intraorganizational Networks

    While we have ample empirical evidence linking brokerage in intraorganizational social networks to both individual and firm-level benefits, we know little about its origins. Prior research describes correlations between rough demographic categories and network... View Details
    • July 2020
    • Article

    Does Corporate Misconduct Affect the Future Compensation of Alumni Managers?

    By: Boris Groysberg, Eric Lin and George Serafeim
    Using data from a top-five global executive placement firm, the authors explore how an organization's financial misconduct may affect pay for former employees not implicated in wrongdoing. Drawing on stigma theory, they hypothesize that although such alumni did not... View Details
    Keywords: Corporate Misconduct; Financial Misconduct; Stigma; Crime and Corruption; Employees; Compensation and Benefits
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