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      • April 1993 (Revised July 1994)
      • Case

      MathSoft, Inc. (A)

      By: V. Kasturi Rangan
      MathSoft's VP of sales has doubled the size of the company's direct field sales force to support the launch of a new, high-end workstation software product priced at almost $9,000. However, sales of the new product are far below plan. At the same time, the VP of... View Details
      Keywords: Information Technology; Corporate Entrepreneurship; Applications and Software; Communication Strategy; Salesforce Management; Marketing Channels; Advertising; Product Launch; Information Technology Industry; Information Technology Industry; United States
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      Rangan, V. Kasturi. "MathSoft, Inc. (A)." Harvard Business School Case 593-094, April 1993. (Revised July 1994.)
      • April 1993 (Revised May 1994)
      • Case

      General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)

      By: F. Warren McFarlan and Katherine Seger
      Designed to generate discussion on the issues of outsourcing from the perspective of a firm thinking about turning over its IS activities to a third-party vendor. View Details
      Keywords: Management Systems; Management Style; Information Technology; Job Cuts and Outsourcing; Business Strategy; Economic Systems; Business or Company Management; Organizational Change and Adaptation; Business Processes; Employment; Emerging Markets; Activity Based Costing and Management; Information Technology Industry; Information Technology Industry
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      McFarlan, F. Warren, and Katherine Seger. "General Dynamics and Computer Sciences Corporation: Outsourcing the IS Function (A)." Harvard Business School Case 193-144, April 1993. (Revised May 1994.)
      • March 1993 (Revised April 1995)
      • Case

      Singapore

      By: Forest L. Reinhardt and Edward Prewitt
      Since winning independence in 1965, Singapore achieved some of the world's highest rates of economic growth. A large part of GDP and employment came from direct investment by multinational companies in low-cost assembly work, but in the 1990s Singapore's rising wage... View Details
      Keywords: Transition; Decision Choices and Conditions; Development Economics; Economic Growth; Foreign Direct Investment; Multinational Firms and Management; Employment; Wages; Singapore
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      Reinhardt, Forest L., and Edward Prewitt. "Singapore." Harvard Business School Case 793-096, March 1993. (Revised April 1995.)
      • February 1993 (Revised March 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (A) (Updated)

      By: Lynda M. Applegate
      The setting is a food manufacturing company that has stumbled in terms of its historic growth and profit achievements. In trying to recapture momentum, the president has used information technology as one element in his program of transition. The case focuses on the... View Details
      Keywords: Business History; Information Technology; Growth and Development Strategy; Transition; Organizational Change and Adaptation; Food and Beverage Industry; Manufacturing Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (A) (Updated)." Harvard Business School Case 193-129, February 1993. (Revised March 1993.)
      • January 1993 (Revised July 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (Consolidated)

      By: Lynda M. Applegate
      The setting is a food manufacturing company that has stumbled in terms of its historic growth and profit achievements. In trying to recapture its momentum, the president has used information technology as one element in his program of transition. The case focuses on... View Details
      Keywords: Business History; Information Technology; Growth and Development Strategy; Transition; Organizational Change and Adaptation; Food and Beverage Industry; Manufacturing Industry
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      Applegate, Lynda M. "Frito-Lay, Inc.: A Strategic Transition (Consolidated)." Harvard Business School Case 193-040, January 1993. (Revised July 1993.)
      • December 1992
      • Article

      New Information Systems Leaders: A Changing Role in a Changing World

      By: L. M. Applegate and Joyce J. Elam
      Keywords: Information Technology; System; Leadership; Change
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      Applegate, L. M., and Joyce J. Elam. "New Information Systems Leaders: A Changing Role in a Changing World." MIS Quarterly 16, no. 4 (December 1992): 469.
      • 1992
      • Chapter

      The Stages Theory: A Framework for IT Adoption and Organizational Learning

      By: R. L. Nolan
      Keywords: Information Technology; Technology Adoption; Organizational Change and Adaptation; Mathematical Methods; Information Technology Industry
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      Nolan, R. L. "The Stages Theory: A Framework for IT Adoption and Organizational Learning." In America's Information Technology Agenda, edited by J. Mechling and C. Rosenberg. Cambridge: John F. Kennedy School of Government, 1992.
      • 1992
      • Chapter

      A Case Study in the Assimilation of Technology Support for Teams

      By: L. M. Applegate
      Keywords: Groups and Teams; Information Technology; Organizational Change and Adaptation; Technological Innovation
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      Applegate, L. M. "A Case Study in the Assimilation of Technology Support for Teams." In Computer Augmented Teamwork: A Guided Tour, edited by Robert T. Bostrom, Susan T. Kinney, and Richard T. Watson. New York: Van Nostrand Reinhold, 1992.
      • September 1992 (Revised July 1993)
      • Case

      Frito-Lay, Inc.: A Strategic Transition (D)

      By: Lynda M. Applegate, Melinda Conrad and Charles S. Osborn
      Provides a thorough overview of the company's 1990 and 1991 reorganizations and the resulting demand for information technology in lower levels of the organization. Closes with a discussion of Frito-Lay's most recent information technology projects, Explorer and... View Details
      Keywords: Information Technology; Organizational Change and Adaptation; Negotiation Deal; Problems and Challenges; Organizational Design; Projects; Manufacturing Industry; Food and Beverage Industry
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      Applegate, Lynda M., Melinda Conrad, and Charles S. Osborn. "Frito-Lay, Inc.: A Strategic Transition (D)." Harvard Business School Case 193-004, September 1992. (Revised July 1993.)
      • September 1992 (Revised November 1996)
      • Case

      Royal Automobile Club Rescue Services Division: Transformation Through Technology

      By: W. Earl Sasser and Roger H. Hallowell
      The Royal Automobile Club uses a new computer and telephone system to improve its service standards and profitability. After the initial impact of changes from technology, the organization faces a need to choose between future technological development or... View Details
      Keywords: Technological Innovation; Decision Choices and Conditions; Organizational Change and Adaptation; Information Technology; Corporate Strategy; Service Industry; Auto Industry; United Kingdom
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      Sasser, W. Earl, and Roger H. Hallowell. "Royal Automobile Club Rescue Services Division: Transformation Through Technology." Harvard Business School Case 693-029, September 1992. (Revised November 1996.)
      • September 1992
      • Teaching Note

      Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions TN

      By: F. Warren McFarlan
      Keywords: Transition; Aerospace Industry; Manufacturing Industry
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      McFarlan, F. Warren. "Aerospace Technology Manufacturing, Inc.: Industry, Company, and I/S Transitions TN." Harvard Business School Teaching Note 193-041, September 1992.
      • June 1992 (Revised March 2006)
      • Case

      Concordia Casting Company

      By: F. Warren McFarlan
      Describes five years of development in a centralized data processing activity serving a highly decentralized corporation. Data processing manager discovers that a major software system conversion is a full year behind schedule, and subsequently makes several managerial... View Details
      Keywords: Analytics and Data Science; Applications and Software; System; Information Technology; Change Management; Organizational Change and Adaptation; Leadership Style; Leading Change; Human Resources; Conflict and Resolution; Supply Chain Management; Accounting; Auto Industry
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      McFarlan, F. Warren. "Concordia Casting Company." Harvard Business School Case 192-151, June 1992. (Revised March 2006.)
      • 1 Feb 1992
      • Conference Presentation

      Information Technology and Business Transformation

      By: L. M. Applegate
      Keywords: Information Technology; Business Ventures; Transformation
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      Applegate, L. M. "Information Technology and Business Transformation." Paper presented at the Conference on Organizational Computing, Coordination and Collaboration, February 01, 1992.
      • 1992
      • Article

      On the Organizational Determinants of Technological Change: Towards a Sociology of Technological Evolution

      By: L. Rosenkopf and M. Tushman
      Keywords: Organizations; Change; Information Technology; Society; Science
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      Rosenkopf, L., and M. Tushman. "On the Organizational Determinants of Technological Change: Towards a Sociology of Technological Evolution." Research in Organizational Behavior 14 (1992).
      • 1992
      • Chapter

      Technological Change and The Management of Architectural Knowledge

      By: Rebecca M. Henderson
      Keywords: Technological Innovation; Knowledge Management
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      Henderson, Rebecca M. "Technological Change and The Management of Architectural Knowledge." In Transforming Organizations, edited by Thomas Kochan and Michael Useem. New York: Oxford University Press, 1992. (Reprinted in Organizational Learning, edited by Michael D. Cohen and Lee S. Sproull, Calif.: Sage Publications Inc., 1996.)
      • December 1991 (Revised October 1998)
      • Case

      Eli Lilly and Co.: Manufacturing Process Technology Strategy--1991

      By: Gary P. Pisano, Steven C. Wheelwright and Jonathan West
      Outlines the evolution of Lilly's corporate manufacturing strategy over the past decade. The corporate vice president of manufacturing must decide on the next phase of Lilly's strategy for the early 1990s, as well as to what extent and what role process development... View Details
      Keywords: Cost vs Benefits; Management Practices and Processes; Industry Structures; Product Development; Production; Research and Development; Competitive Advantage; Corporate Strategy; Manufacturing Industry
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      Pisano, Gary P., Steven C. Wheelwright, and Jonathan West. "Eli Lilly and Co.: Manufacturing Process Technology Strategy--1991." Harvard Business School Case 692-056, December 1991. (Revised October 1998.)
      • October 1991 (Revised June 1996)
      • Case

      Lotus MarketPlace: Households

      By: Lynn S. Paine
      Managers at Lotus and Equifax must decide what to do about their new jointly developed database and software product Lotus MarketPlace which has been criticized as a threat to individual privacy. The Product, which would allow small businesses to buy targeting mail... View Details
      Keywords: Information; Business or Company Management; Rights; Ethics; Marketing Communications; Applications and Software; Product Marketing; Information Technology Industry
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      Paine, Lynn S. "Lotus MarketPlace: Households." Harvard Business School Case 392-026, October 1991. (Revised June 1996.)
      • 1991
      • Chapter

      Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges

      By: R. M. Kanter
      Keywords: Technology Adoption; Organizational Change and Adaptation; Organizational Design; Attitudes
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      Kanter, R. M. "Improving the Acceptance and Use of New Technology: Organizational and Inter-organizational Challenges." In Designing for Technological Change, edited by B. Guile, E. Laumann, and G. Nadler. Washington, D.C.: National Academies Press, 1991.
      • July 1991 (Revised September 1995)
      • Case

      Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

      By: Lynda M. Applegate
      In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details
      Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry
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      Applegate, Lynda M. "Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances." Harvard Business School Case 192-030, July 1991. (Revised September 1995.)
      • May 1991 (Revised October 1993)
      • Case

      Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A)

      By: David B. Yoffie
      Describes the competitive situation that has arisen in the commercial aircraft manufacturing industry since Airbus entered in 1970. Having overtaken McDonnell Douglas for second place, Airbus announces plans to challenge market leader Boeing's last pocket of dominance.... View Details
      Keywords: Transition; Trade; Ethics; Investment; Problems and Challenges; Business and Government Relations; Risk and Uncertainty; Sales; Competitive Strategy; Technology Adoption; Air Transportation Industry; Manufacturing Industry
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      Yoffie, David B. "Collision Course in Commercial Aircraft: Boeing-Airbus-McDonnell Douglas--1991 (A)." Harvard Business School Case 391-106, May 1991. (Revised October 1993.)
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