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Show Results For
- All HBS Web
(2,426)
- People (2)
- News (452)
- Research (1,772)
- Events (13)
- Multimedia (7)
- Faculty Publications (917)
- 13 Mar 2017
- Research & Ideas
Hiding Products From Customers May Ultimately Boost Sales
Concealment, co-authored by Kris Johnson Ferreira and Joel Goh, both assistant professors in the Technology and Operations Management Unit at Harvard Business School. The paper is novel in that it considers product categories in which... View Details
- 18 Apr 2007
- HBS Case
How Magazine Luiza Courts the Poor
the United States. We've been unable to crack that code of 'courting the poor' in any systematic way, so I wanted to investigate further." Frei, a member of the HBS Technology and Operations Management Unit, uses the case in the... View Details
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
be seen from two angles—those supplying information and those demanding it. Who exactly are the players on the demand versus the supply side? A: The supply side includes View Details
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
with respect and understanding. The payback is impressive." Several commented on the demands that NSM places on management in an uncertain environment and the need for communication. For example,... View Details
Keywords: by James Heskett
- 04 Jan 2021
- What Do You Think?
How Do We Sustain Organization Diversity?
in new people? This is not as simple as it sounds. Inclusion is difficult. Research suggests that much of it does not lend itself to training. We can train managers to give “voice” to everyone in their organizations. What remains,... View Details
Keywords: by James Heskett
- 01 Apr 2001
- News
Rewriting the Script: Social Enterprise Start-ups Expand Business Plan Contest's Parameters
the HBS Business Plan Contest. “A commitment to social enterprise is embedded in the fabric of HBS,” notes Professor of Management Practice Allen Grossman, the track’s faculty organizer. Despite tacit recognition of the different goals... View Details
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
Manufacturing and information technology these days go together like bread and butter. But it wasn't always so. As Professor David Upton pointed out in a Global Alumni Conference panel titled "E-Commerce and the New Operations," it wasn't that long ago that... View Details
Keywords: by Jim Aisner
- 15 Aug 2024
- Op-Ed
Post-CrowdStrike, Six Questions to Test Your Company's Operational Resilience
that business disruptions are not just potential threats, but common occurrences that demand immediate attention from CEOs, C-suite teams, and boards. It's time for leaders to take stock of their companies’ operational resilience—their... View Details
Keywords: by Hise Gibson and Anita Lynch
- 24 Apr 2014
- News
Addressing roadblocks to innovation in health care
Innovation in health care is a national and international priority driven by demand for quality and universal access, yet it has proved very difficult to achieve. Regina E. Herzlinger, the Nancy R. McPherson Professor of Business... View Details
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
Consumers today have more control than ever over the way they choose goods and services—from browsing freely at grocery stores to managing their own financial assets. Perhaps consumers should also have a greater sense of empowerment when... View Details
- 01 Apr 2020
- News
What My Time in Vietnam Taught Me About Dealing with Shortages
uniforms, and other urgently needed items. The actions we took enabled us to avoid the worst of most of the problems we faced. Perhaps they have some relevance to today’s worries. First, timely and accurate information was needed to View Details
- 19 Jul 2004
- Research & Ideas
Your Customers: Use Them or Lose Them
her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall level of customer satisfaction... View Details
Keywords: by Martha Lagace
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
niches. They report that "nearly 70 percent of managers admit that excessive complexity is raising their costs and hindering their profit growth." In other words, there is a trade-off between innovation and complexity on the one... View Details
- 03 Mar 2003
- Research & Ideas
The Basics of Consumer Marketing in Asia
months, while the lifespan for other product models is a maximum of six months. "This makes it very important for the company to have highly efficient internal management and sales mechanisms to survive," he said. BBK's DVDs are... View Details
Keywords: by Julie Jette
- 06 Oct 2011
- What Do You Think?
How Will the ‘Moneyball Generation’ Influence Management?
Summing Up Should "Moneyball Analytics" Play a Greater Role in Preparation for Management? There was general agreement among respondents to this month's column that we will see a growing emphasis on analytics among managers as... View Details
Keywords: by James Heskett
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
The expression “letting the fox guard the henhouse” comes to mind when you first hear about Vendor Managed Inventory (VMI) systems, where a product manufacturer actually places orders for the retailer, determining quantities based upon... View Details
Keywords: Laura Singleton (MBA 1988)
- 01 Dec 2006
- News
Badaracco Addresses Japan Club
The HBS Club of Japan hosted Professor Joseph Badaracco at the Tokyo American Club in July for a talk on “The Demanding Challenges of Responsible Leadership.” Badaracco’s research focuses on business ethics, particularly on leadership and... View Details
- 19 Feb 2008
- News
The Scoop Behind the Silver Screen
the additional risk and legwork involved in making an independent film can pay off in creative control over the final product—even after a studio accepts a film for marketing and distribution, executives can’t demand that the ending a... View Details
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
contact. While some businesses have boomed amid demand for videoconferencing and collaborative technology, the CEOs of other firms will likely face difficult decisions, if they haven’t already. On a personal level, CEOs faced many of the... View Details
- 01 Oct 2000
- News
Q & A: Bain & Company's Thomas J. Tierney
Recruiting and retaining highly talented executives is a demanding task. Doing this effectively requires that we respect and channel two opposing forces that continually act on "star-quality" managers. I call this "constellation... View Details