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- All HBS Web
(1,817)
- People (1)
- News (234)
- Research (1,410)
- Events (2)
- Multimedia (7)
- Faculty Publications (589)
- 01 Oct 2001
- News
New Economy Notables: Peter C. Wendell
that, how to share information efficiently within a company, new ways to share information with suppliers and customers — those elements of the new economy are unstoppable. How job has changed in last five years Dramatic growth. Five... View Details
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
than a yes or no response, particularly in view of his emphasis on organizational culture. For example, Kisiah commented, “Microsoft should not get involved in politics. It does have employees and customers with all types of political... View Details
- 01 Sep 2007
- News
Riding It Out
An ailing horse and an overweight Labrador retriever provided the inspiration for Becky Minard and Paal Gisholt (both MBA ’93) to launch SmartPak, a business that provides nutritional supplements, dog food, and supplies to customers... View Details
- Web
Courses by Title - Course Catalog
Analysis and Valuation Using Financial Statements Accounting & Management Joseph Pacelli Fall 2025 Q1Q2 3.0 Business Analysis and Valuation Using Financial Statements Accounting & Management Yuan Zou Spring... View Details
- 10 Mar 2015
- Research & Ideas
The Surprising Winners and Losers in the Retail Revolution
Depot has studied deeply how to best deploy their assets in order to satisfy the customer in a way that allows for an excellent return on invested capital. They have also paid very close attention to what is likely their most View Details
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
the change inevitably hit this sturdy wall. Off To A Good Start Here is a second case with a completely different approach, based on a completely different set of assumptions. The Videotape of the Angry Customer From Tim Wallace One night... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 17 Sep 2001
- Research & Ideas
Why E-commerce Didn’t Die With the Fall of Webvan
profit for every hundred dollars of revenue. The stage from manufacturer to the supermarket involves efficiencies of something like thirty dollars expended for every hundred dollars of revenue. It's very much less efficient. When you... View Details
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
Fargo., objectives were put in place to broaden the bank’s relationship with its customers. This involved selling existing customers many more products, a goal based on research showing a relationship between breadth of View Details
Keywords: by James Heskett
- 01 Sep 2003
- News
Books
failures as well as successes. A final chapter examines how some companies — even whole industries, like integrated circuits — literally have shifted the locus of experimentation to their customers and created billions of dollars of new... View Details
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
the United States, for instance; especially when their profits were viewed as going to shareholders rather than toward investments. You could argue that these issues are more of a concern for customers and... View Details
- 01 Apr 1996
- News
Stewards of the Seventh Generation
assets are practicing sustainable development. According to this line of thinking, harvesting trees and using the money generated to build schools would be an example of sustainable development. But others insist that development is sustainable only if natural-resource... View Details
- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
by: completing any three courses within either subject area to earn a Certificate of Specialization Learn More about what you earn Syllabus 5 Modules, 40-50 Hours Download full syllabus 12-16 hrs Module 1 - 2 Weeks Delivering on Responsibilities to View Details
- 01 Aug 2001
- News
Cleveland Global Alumni Conference a Sold-Out Success
Bridgestone/Firestone. "That was a tremendously difficult period for our customers and for us as a leadership team," recalled Nasser, before adding that Ford's commitment to consumers made it an easy decision to replace some 13 million... View Details
- 06 May 2008
- First Look
First Look: May 6, 2008
series of options in the future and their subsequent revealed preferences over those options. Using a novel panel data set, we analyze the film rental and return patterns of a sample of online DVD rental customers over a period of four... View Details
Keywords: Martha Lagace
- November 2024
- Case
Polish Agro: Where Do We Grow From Here?
By: Willy C. Shih, Lena Duchene and Daniela Beyersdorfer
By July 2024, Polish Agro had grown into one of Poland’s fastest-growing agribusinesses, with €230 million in revenue, 82 employees, and operations across Northern Poland. The company supported farmers with essential agricultural inputs like fertilizers and seeds,... View Details
Keywords: Plant-Based Agribusiness; Distribution; Volatility; Customer Focus and Relationships; Customer Value and Value Chain; Climate Change; Environmental Regulation; Profit; Trade; Digital Strategy; Innovation Strategy; Crisis Management; Growth and Development Strategy; Resource Allocation; Advertising; Brands and Branding; E-commerce; Business and Community Relations; Networks; Adaptation; Adoption; Competitive Advantage; Business Model; Health Pandemics; War; Agriculture and Agribusiness Industry; Europe; Poland
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
talent, and resources of the leading organizations in an established system always are absorbed in improving their best products, which are sold to address the most demanding applications in the industry. Why? Because the high end of most markets is where the most... View Details
- 30 Apr 2018
- Blog Post
HBS Grad Drives Lori Systems to Success
catalyst for increasing the relevance I could have in Africa." As it turns out, Josh's research at HKS would become the inspiration for the business he would explore at HBS and pursue after graduation. For his second-year policy View Details
- Web
Courses by Faculty - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 24 Jun 2025 By Faculty View by Unit | View by Course Title | View by Faculty | Print View A B C D E F G H I J K L M N P R S T V W Y Z A Course Title Area Term Quarter Credits Juan Alcacer Driving View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
services that are friendly to the environment (a 1993 US executive order) and to "stimulate the use of green standards in private procurement" (a 2008 communication from the Commission of the European Communities). But despite these justifications, there has been... View Details
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
managing director for its U.K. business, the core health insurance business was in a perilous state. BUPA was losing market share, and the company's profits had been dropping. Gooding suggested, with a bit of humor, that she might not... View Details
Keywords: by Martha Lagace