Publications

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April 2017
Supplement

Global Leadership in a Dynamic and Evolving Region: Molinas @ The Coca-Cola Company (C)

By: Tsedal Neeley and Esel Çekin

Supplements the (A) case. View Details

Keywords: Functions; Structure; Centralization; Decentralization; Diversity; Country Of Origin Effects; Global Contextual Intelligence; Leading Change; Crisis Management; Organizational Structure; Experience and Expertise; Situation or Environment; Central Asia; Turkey

May 2011
Background Note

Scale Effects, Network Effects, and Investment Strategy

By: Willy Shih

This technical note discusses scale economies, and direct and indirect network effects in the context of building better business models. Some of the great business disasters of the dot.com bubble were companies that scaled their infrastructure without working through... View Details

Keywords: Business Model; Investment; Price; Crisis Management; Network Effects; Multi-Sided Platforms; Strategy

April 1999 (Revised August 2004)
Case

Tarnished Rings? Olympic Games Sponsorship Issues

By: John A. Clendenin and Stephen A. Greyser

Focuses on the impacts for Olympic sponsor companies of the bribery allegations related to the Salt Lake City Olympic Committee's successful bid for the 2002 Winter Games. The spread of the scandal to the International Olympic Committee board members and the recent... View Details

Keywords: Crime and Corruption; Crisis Management; Marketing Channels; Consumer Behavior; Value Creation; Sports Industry

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01 Dec 2003
News

Alumni Luminaries Discuss Careers, Values with HBS Students

77abe8cba3eedbccfb190e7c02022d30 The headlines scream of scandal and crisis in corporate governance. It’s no wonder, then, that HBS students are concerned about responding properly to ethical and leadership issues during their business... View Details

22 May 2012
First Look

First Look: May 22

require a grand organizational makeover or buy-in from the CEO. All it takes is collaboration between you and your team-working together and making small, doable changes. What started as an experiment with a six-person team at The Boston Consulting Group-one of the... View Details

Keywords: Sean Silverthorne

August 2000 (Revised September 2005)
Case

Callaway Golf Company

By: Rajiv Lal and Edie Prescott

Describes a situation faced by Mr. Ely Callaway, the 80-year-old founder, chairman, and CEO of Callaway Golf Co., in the fall of 1999. After a decade of stunning success with the marketing concept, Callaway suffered a significant loss and witnessed a steep decline in... View Details

Keywords: Marketing Strategy; Crisis Management; Communication Strategy; Product; Business Strategy; Change Management; Competitive Advantage

Profile

Andres Sarmiento

problems. But it was during this time of crisis that I learned that the best leaders are those that can lead in tough times. Inspired by this experience I decided to challenge myself with an experience that would develop my skills and... View Details

Keywords: Entrepreneurship; Technology; Services

April 2012
Article

Corporate Ownership Structure and Bank Loan Syndicate Structure

By: Chen Lin, Yue Ma, Paul Malatesta and Yuhai Xuan

Using a novel data set on corporate ownership and control, we show that the divergence between the control rights and cash-flow rights of a borrowing firm's largest ultimate owner has a significant impact on the concentration and composition of the firm's loan... View Details

Keywords: Ownership; Financing and Loans; Cash Flow; Borrowing and Debt; Accounting; Crisis Management; Relationships; Law; Contracts; Banking Industry

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Read Now

November 2010 (Revised January 2011)
Case

The Tzu Chi Foundation's China Relief Mission

By: Herman B. Leonard and YiKwan Chu

Tzu Chi is one of the largest charities in Taiwan, and one of the swiftest and most effective relief organizations internationally. Rooted in the value of compassion, the organization has many unusual operating features -- including having no long term plan. This case... View Details

Keywords: Leadership; Crisis Management; Service Delivery; Mission and Purpose; Religion; Natural Disasters; Nonprofit Organizations; Welfare; China; Taiwan

15 Dec 2011
News

An HBS gift guide

as they were years ago . Even skis within our sport have undergone dramatic improvements.” Read about Hanson’s effort to engineer a better boot. Previous Next Enjoy football, repair capitalism Roger Martin (MBA 1981) Dean, Rotman School of View Details

Keywords: Bulletin Staff; holiday; gift giving; Manufacturing; Retail Trade

Student-Profile

Yueran Ma

I grew up in Beijing, China. My mother teaches economics and management at a university. She had a big influence on my passion for economics and research. I used to listen to her commenting on economic issues during the commute from... View Details

18 Nov 2020
News

Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar

worldwide, the two-day event opened with a special interactive presentation by HBS professors Joseph Fuller and William Kerr called The Future of Work—And Managing the Impact of COVID-19. Fuller and Kerr serve as co-directors of the... View Details

Keywords: Margie Kelley

11 Dec 2020
Research & Ideas

Economic Jitters Push Pandemic Job Seekers to Big Companies, Not Startups

employer,” the researchers write. However, their work experience gives them greater bargaining power to pursue positions they would prefer. In normal times, startup employees and managers who are drawn to young firms are often willing to... View Details

Keywords: by Rachel Layne

Web

Building Trusted Organizations - Course Catalog

HBS Course Catalog Building Trusted Organizations Course Number 1825 Professor of Management Practice Sandra Sucher Fall; Q2; 1.5 credits Overview Trust is the foundation of every meaningful relationship—personal and professional. We see... View Details

04 Sep 2012
Research & Ideas

Book Excerpt: Indispensable: When Leaders Really Matter

greatest crisis since the Revolutionary War. The Democratic Party was so bitterly divided that it had been unable to even choose a candidate at its own convention, so the man the Republicans selected would almost certainly become... View Details

July 2020
Case

Sesame Workshop (C): Mission Critical Responses to Global and National Crises

By: Rosabeth Moss Kanter and Joyce J. Kim

Beginning in March 2020, Sesame Workshop navigated a global pandemic and racial justice crisis, which caused unemployment, business shutdowns, school closures, and remote work. The CEO and team responded with new partnership using its assets and reinforcing its... View Details

Keywords: Health Pandemics; Social Issues; Crisis Management; Global Range; Mission and Purpose; Education; Education Industry; Media and Broadcasting Industry

August 2010 (Revised September 2010)
Case

Paul Bremer at the Coalition Provisional Authority in Iraq

By: Robert Steven Kaplan and Nicholas Henri Taranto

Since becoming the President's envoy responsible for post-war Iraq, Paul Bremer endured many sleepless nights, struggling with the decision of how to hand over sovereignty to the Iraqi people. Despite daily assassination attempts, tribal warfare, growing violence, and... View Details

Keywords: Government Administration; International Relations; National Security; Leadership; Crisis Management; Iraq; District of Columbia