Corporate Services - Publications - Faculty & Research

October 2002 (Revised December 2003)
Case

eShip-4U

By: Roy D. Shapiro and Timothy M. Laseter

eShip is a small Israeli start-up with a potentially exciting new concept for the residential package-delivery value chain--the Automatic Delivery Machine (ADM). Much like today's ubiquitous ATMs, ADMs would allow consumers to have parcels delivered to a nearby ADM... View Details

Keywords: Business Startups; Business Model; Service Operations; Logistics; Corporate Strategy; Information Technology; Competitive Strategy; Value Creation; Saving; Innovation and Invention; Service Industry; Service Industry; Service Industry; Israel; United States

Citation

Educators

Purchase

05 Oct 2010
First Look

First Look: October 5, 2010

accounting "reliability." Broadly, the evidence, by highlighting the influence of standard setters, can broaden our understanding of the political economy of standard setting beyond the role of corporate lobbying. Download the... View Details

Keywords: Sean Silverthorne

01 Jan 2013
News

Five Receive 2013 HBS Alumni Achievement Award

Jakurski, MBA 1973 Founding Partner and Managing Director, JGP Asset Management Thomas A. James, MBA 1966 Chairman, Raymond James Financial, Inc. Thai Lee, MBA 1985 President and CEO, SHI International Roger W. Sant, MBA 1960 Cofounder and Chairman Emeritus, The AES... View Details

Keywords: awards; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

04 Aug 2009
First Look

First Look: August 4

there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too... View Details

Keywords: Martha Lagace

10 May 2004
Research & Ideas

Rethink the Value of Joint Ventures

appear to be both more fragile and less rewarding. Q: What did you observe on the evolution of financial and ownership arrangements of transnational corporations in recent years? A: The quest for control of their subsidiaries reflects the... View Details

Keywords: by Cynthia Churchwell

24 May 2018
Blog Post

Win/Win Board Assignments: Expert Advice from Board Recruiter Julie Norris

for both parties," observes Julie Norris, Senior Client Partner, Board & CEO Services Practice, Korn Ferry International. Individuals seek service roles they value; boards want to reinforce the bench... View Details

Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

08 Apr 2016
Research & Ideas

How to Hire a Millennial

General Electric isn’t moving to Boston’s waterfront for the views, however breathtaking they may be. In the increasingly fierce battle for millennial talent, GE’s decision to uproot its long-time headquarters from suburban Connecticut is nothing less than a... View Details

Keywords: by Joseph Fuller

01 Dec 2003
News

Books

Back to the Drawing Board by Colin B. Carter and Jay W. Lorsch (Harvard Business School Press) Corporate boards are frequent targets of criticism in the wake of recent corporate scandals. But in their new... View Details

Keywords: Margie Kelley; Educational Services; Educational Services

16 Oct 2017
News

Take Time to Serve Others

managing director of the HBS MBA Program, was president and CEO of two lower-middle-market industrial companies, and oversaw the New England Patriots Foundation for four years as vice president of corporate philanthropy for the Kraft... View Details

13 Nov 2012
First Look

First Look: November 13

services is much more widespread than has hitherto been appreciated. Drawing on concepts from research on scale economies and transaction costs, we develop a set of hypotheses about differences in the expected depth of internalization... View Details

Keywords: Sean Silverthorne

Web

Donaldson Room | About

Donaldson Room The Donaldson Room, located within the Emeriti Faculty Center of Cumnock Hall , was named to honor the service of Professor Gordon Donaldson. About the Name The Donaldson Room in Cumnock Hall was dedicated in 1993 upon the... View Details

01 Jun 1999
News

Proposed Chair Would Honor African-American Business Pioneer

Fitzhugh's honor. Fitzhugh, who passed away in 1992, graduated with honors from Harvard College in 1931, despite being forced to live off-campus because of his race. He was one of the first African Americans to attend HBS, where he excelled in his studies. Shunned by... View Details

17 Apr 2023
Blog Post

Climate Stories Episode #14: Bonita Stewart (MBA 1983) – A Career Devoted to Creating the Future

startups.” And yet, sustainability has been a consistent theme in Bonita’s choices of corporate boards and investments. She explained, “For my board selections and my investments, I seek innovative products and View Details

Mark H. McCormack

McCormack was considered a pioneer in sports marketing. He worked with individual athletes to secure lucrative endorsements including Arnold Palmer, Wayne Gretzky, Monica Seles and Tiger Woods. McCormack also worked with a number of sporting events to develop View Details

Keywords: Services

Career Coach

Jonathan Shepherd

Jonathan is CPD's Corporate Relations Director overseeing principal investing: VC/PE, investment management and real estate. Since 2007, he has coached thousands of students & alumni and forged recruiting relationships with hundreds... View Details

Career Coach

Philippe Taieb

since 2013. Besides providing career counseling, Philippe assists his clients with what keeps them up at night and what their pain points are. He enjoys meaningful connections. Philippe has 25 years of professional experience, in the View Details

Keywords: Consulting; Consumer Products; Education; Emerging Markets; Entrepreneurship; Government; Health Care; Manufacturing; Social Enterprise; Sports; Clean Technology; Energy

September 2006 (Revised February 2007)
Case

Friendster (A)

By: Mikolaj Jan Piskorski and Carin-Isabel Knoop

In January 2006, the president of Friendster needs to choose between two strategic options to revive the company. Friendster started the social networking industry in 2003, but has been overtaken by MySpace and Facebook. The two options are: 1) offer new features to... View Details

Keywords: Value Creation; Competitive Advantage; Corporate Entrepreneurship; Social and Collaborative Networks; Brands and Branding; Service Industry