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Show Results For
- All HBS Web
(2,815)
- People (12)
- News (877)
- Research (1,442)
- Events (12)
- Multimedia (10)
- Faculty Publications (794)
- 22 Sep 2015
- News
Getting New Ideas off the Ground
A serial entrepreneur and innovator, Nicholas Grouf (MBA 1995) helped create the technology for online personalization, cowrote the first policies around Internet privacy, developed bundled low-cost computers and online access, launched... View Details
- Winter 2014
- Article
Does Service Bundling Reduce Churn?
By: Jeff Prince and Shane Greenstein
We examine whether bundling in telecommunications services reduces churn using a series of large, independent cross sections of household decisions. To identify the effect of bundling, we construct a pseudo-panel dataset and utilize a linear, dynamic panel-data model,... View Details
Keywords: Communication Technology; Customer Satisfaction; Product Marketing; Telecommunications Industry
Prince, Jeff, and Shane Greenstein. "Does Service Bundling Reduce Churn?" Journal of Economics & Management Strategy 23, no. 4 (Winter 2014): 839–875.
- 24 Apr 2014
- News
When being a good neighbor means economic development
Rescued in the early 1990s and revived by president and CEO Jonathan Larry Baer (MBA 1985), the San Francisco Giants are baseball champions, with World Series wins in 2010 and 2012. Now Baer is poised to spread the success with a $1.6 billion plan to create “Mission... View Details
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
actions that the model suggests Microsoft could do to remain competitive are: Increase its own demand-side learning. Listen to the demands of the user community to better exploit the benefits of demand-side learning. Microsoft must... View Details
- Forthcoming
- Article
The Effect of a System for Sharing Best Practices Within Pre-existing Peer Networks
By: Shelley Xin Li and Tatiana Sandino
Peer networks, such as enterprise social networks (ESNs), can facilitate knowledge transfer across employees. However, such systems can also lead to information overload or difficulty in finding useful information. We examine data from a natural field experiment where... View Details
- June 2000 (Revised March 2002)
- Teaching Note
Iridium LLC TN
By: Benjamin C. Esty
Teaching Note for (9-200-039). View Details
- Profile
Taylor Wiegele
SpaceX culture," he missed the consumer connection. After eight months, as his designs were becoming clear, he began looking toward the MBA. "I wanted to enable new technologies, to give them legs," he says. "How can you position View Details
- May 2023
- Case
Twitter Blues: Does Paid Verification Check Out?
By: Scott Duke Kominers, Das Narayandas and Kerry Herman
Elon Musk proposes to offer verification status on Twitter to paying subscribers. Chaos ensues. View Details
Kominers, Scott Duke, Das Narayandas, and Kerry Herman. "Twitter Blues: Does Paid Verification Check Out?" Harvard Business School Case 523-106, May 2023.
- 01 Mar 2013
- News
Sizing Up Social Impact
technology to promote land registration and security, improving access to capital, and creating a more efficient judicial system. Tanzania, 2008–2013. Investments of $698 million (the largest MCC commitment to date) will improve roads,... View Details
Keywords: Julia Hanna; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development
- 01 Jun 2009
- News
Cynthia Carroll
benefits for those communities over the lifetime of a mine and beyond. That means providing education and training to raise local people to a standard where they can access jobs. It also means seeking ways to augment other sources of... View Details
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
company failing to “mind the gap,” we could ignore it. But somewhat similar charges were lodged in the case of cheating on vehicle emissions technology at Volkswagen just months earlier. A proud engineering group was “encouraged” to apply... View Details
- 1998
- Chapter
The Converging Worlds of Telecommunications, Computing, and Entertainment
By: P. W. Bane, S. P. Bradley and D. J. Collins
- 28 May 2019
- News
Broken Link
If the internet was this poor at a private K–8 school in the heart of Silicon Valley, Marwell wondered, what was it like at other schools across the United States? Not much better, he soon found out. One Federal Communications Commission... View Details
- February 2003
- Case
Dubai Ports Authority (A)
The Dubai Ports Authority (DPA) wishes to digitize many of the documents it shares with its external partners, including shipping lines and agents, merchants, and the country's customs authority. DPA also wishes to automate the many document transmissions related to... View Details
Keywords: Communication Technology; Information Technology; Cooperation; Globalized Markets and Industries; Shipping Industry; Dubai
McAfee, Andrew P., Karen Ooms-Walls, and Lubna Al Qasimi. "Dubai Ports Authority (A)." Harvard Business School Case 603-061, February 2003.
- 2013
- Working Paper
Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case
By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack and Stephan Aier
We test a method for visualizing and measuring enterprise application architectures. The method was designed and previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover... View Details
Keywords: Communication Technology; Complexity; Applications and Software; Product Design; Telecommunications Industry
Lagerstrom, Robert, Carliss Y. Baldwin, Alan MacCormack, and Stephan Aier. "Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case." Harvard Business School Working Paper, No. 13-103, June 2013.
- January 2006 (Revised November 2007)
- Compilation
Podcasting
By: Thomas R. Eisenmann and Kerry Herman
Profiles the nascent podcasting industry, based on a compilation of published articles. Describes factors driving industry growth, barriers to adoption, ecosystem roles, and potential business models. View Details
Keywords: Business Model; Communication Technology; Entrepreneurship; Industry Growth; Media; Internet and the Web; Technology Adoption; Media and Broadcasting Industry
Eisenmann, Thomas R., and Kerry Herman. "Podcasting." Harvard Business School Compilation 806-109, January 2006. (Revised November 2007.)
- 01 Dec 2020
- News
A New Approach to Contact Tracing
the fight against COVID-19. Government-led innovation such as this is a subject that fascinates Mitchell Weiss (MBA 2004), a professor of management practice and Richard L. Menschel Faculty Fellow at HBS. Upon hearing that Singapore’s Government View Details
- June 2023 (Revised November 2024)
- Case
Collaboration Wars: Slack vs. Microsoft Teams 2023
By: David B. Yoffie, Kriti Gupta, Mehek Punatar, Poonam Sacheti and Poorvi Vijay
What's the future of corporate communications? Email? Corporate messaging? The battle for corporate messaging in 2023 was stacking up as a fight between Slack, which had been recently acquired by Salesforce, and Microsoft Teams. This case explores a classic judo... View Details
Keywords: Competition; Product Positioning; Marketing Strategy; Acquisition; Technology Industry; Technology Industry
Yoffie, David B., Kriti Gupta, Mehek Punatar, Poonam Sacheti, and Poorvi Vijay. "Collaboration Wars: Slack vs. Microsoft Teams 2023." Harvard Business School Case 723-457, June 2023. (Revised November 2024.)
- 01 Mar 2009
- News
Faculty Books
essential relationship, including strategies for determining how your boss prefers to process information and make decisions, tips for communicating mutual expectations, and tactics for negotiating priorities. The Adventures of an IT... View Details
- 07 Dec 2022
- News
Dubai-Based Proptech Builds Up
Dubai to Saudi Arabia and beyond. "There are almost 25,000 short-term rentals here in Dubai and 550 companies are operating them," he said. "These are often small companies that do a great job, but in a piecemeal manner. They don't necessarily have access to View Details