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  • Web

Technology & Operations Management - Faculty & Research

outcomes and resource utilization. Study Setting and Design: In this retrospective study, we used comprehensive EMR data from patients who visited the Mayo Clinic of Arizona Emergency Department (ED) between October 6, 2018 and December... View Details
  • 13 Sep 2011
  • First Look

First Look: September 13

and Competitive Imitation: The Case of Sponsor-Based Business Models Authors:Ramon Casadesus-Masanell and Feng Zhu Abstract We study sponsor-based business model innovations where a firm monetizes its... View Details
Keywords: Sean Silverthorne
  • 30 Dec 2013
  • HBS Case

HBS Cases: What Warren Buffett Saw in Newspapers

Buffett's offer and wondered what he saw in the declining industry that others did not," notes Roy and Elizabeth Simmons Professor Benjamin C. Esty, the author, with senior case researcher Aldo Sesia, of Buffett's Bid for Media... View Details
Keywords: by Deborah Blagg; Journalism & News; Publishing
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

framework for the estimation of expected returns across international markets. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54150 The Welfare Effects of Peer Entry in the Accommodation Market: The Case of Airbnb... View Details
Keywords: Sean Silverthorne
  • Research Summary

Trust

By: Sandra J. Sucher

In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details

Keywords: Power; Globalization; Leadership; Corporate Culture; Future Of Work; Innovation; Human Resources; Technology Strategy; Automation; Stakeholder Engagement; Employee Attitude; Customer Behavior; Shareholder Value; Government And Business; Impact Investing; Corporate Accountability; Corporate Change And Sustainability; Asia; Europe; South America; Middle East; North And Central America; Trust; Asia; Europe; South America; Middle East; North and Central America
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

misapplication). We conclude with an outline of future research directions and introduce the special issue papers and essays. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52911 July–August 2017 Harvard Business Review View Details
Keywords: Sean Silverthorne
  • 30 Sep 2008
  • First Look

First Look: September 30, 2008

management may motivate managers to operate with insufficient labor levels, which, in turn, degrades profitability. Download the paper: http://www.hbs.edu/research/pdf/09-040.pdf   Cases & Course MaterialsGlobal Talent Management at... View Details
Keywords: Martha Lagace
  • 22 Apr 2013
  • Research & Ideas

Earth Day: Recent Research on Sustainability

environment. HBS Cases: Who Controls Water?In a recent field study seminar, Professor Forest L. Reinhardt discussed the case "Woolf Farming & Processing," which illustrates how access to... View Details
  • 12 Jun 2018
  • First Look

New Research and Ideas, June 12, 2018

Management Journal The Ethnic Migrant Inventor Effect: Codification and Recombination of Knowledge Across Borders By: Choudhury, Prithwiraj, and Do Yoon Kim Abstract—Ethnic migrant inventors may differ from locals in terms of the knowledge they bring to host firms. We... View Details
Keywords: Dina Gerdeman
  • June 2014
  • Case

The Kursk Submarine Rescue Mission — Short Film

By: Anette Mikes and Tom Ryder
During a military exercise in August 2000, a state-of-the-art Russian nuclear submarine, the Kursk, sank in the Barents Sea, triggering global media attention and an international rescue effort.
In addition to Russia's Northern Fleet, two other organizations got... View Details
Keywords: Risk Management; Groups and Teams; Crisis Management
Related
  • May 2014
  • Article

Observation Bias: The Impact of Demand Censoring on Newsvendor Level and Adjustment Behavior

By: Nils Rudi and David Drake
In an experimental newsvendor setting we investigate three phenomena: level behavior—the decision-maker's average ordering tendency; adjustment behavior—the tendency to adjust period-to-period order quantities; and observation bias—the tendency to... View Details
Keywords: Prejudice and Bias; Behavior; Logistics; Decision Making
Related
  • 31 May 2021
  • News

How Three Survivors of the Tulsa Race Massacre Continue to Fight for Reparations 100 Years Later

  • 06 Jul 2017
  • News

How to teach civics in school

    What Makes a Successful Celebrity Brand?

    Celebrity endorsements of existing brands have been a part of marketing strategy for decades. But in a world where celebrities have built enormous social media followings and have become effective influencers, many stars are making a pivot: Instead of endorsing or... View Details

    • 1985
    • Working Paper

    Sequential Innovation and Market Structure

    By: Jerry R. Green and Jean-Jacques Laffont
    This paper concerns the introduction of a sequence of new, higher-quality durable products in a market in which there already exists a lower-quality substitute. The product has the further attribute that a real resource cost is incurred at the time a higher-quality... View Details
    Related
    • December 2013
    • Supplement

    Bruce Allyn: Negotiating with the KGB (B)

    By: James K. Sebenius
    This case picks up (from the end of the "A" case) the detailed story of the KGB's high-pressure negotiations with Harvard doctoral student Bruce Allyn to recruit him as a secret asset for the Soviet spy agency. The "A" case describes how, at the tense height of the... View Details
    Keywords: Negotiation; Bargaining; Hard Bargaining; KGB; Espionage; Spying; War; National Security; Alliances; Ethics; Negotiation Tactics; Decision Choices and Conditions; Negotiation Participants; Negotiation Offer; Cambridge; Moscow; Soviet Union
    Related
    • February 2024
    • Case

    Innovation Strategy at Stanley Black & Decker: Setting the Direction for Growth

    By: David L. Ager and Antonio Manuel Oftelie
    On July 1, 2022, Don Allan was appointed Chief Executive Officer of Stanley Black & Decker (SBD). Although Allan had been with the firm for 23 years, most recently serving as President and Chief Financial Officer, he recognized that he was stepping into his new role as... View Details
    Keywords: Health Pandemics; Collaborative Innovation and Invention; Innovation Leadership; Growth Management; Business and Stakeholder Relations
    Related
    • March 2008 (Revised February 2009)
    • Case

    Transparent Value LLC

    By: Sharon P. Katz, Krishna G. Palepu and Aldo Sesia, Jr.
    Leading index company Dow Jones recently signed a license and joint marketing agreement with Transparent Value LLC, the creator of a new fundamentals-based valuation methodology. The agreement allowed Dow Jones to offer a family of indexes based on the Transparent... View Details
    Keywords: Asset Management; Stocks; Price; Performance Expectations; Mathematical Methods; Valuation
    Related
    • Research Summary

    My research draws upon social and cultural theories to address three important topics in marketing: branding strategy, organizing to deliver creative content, and cultural consumer behavior:

    1)Branding Strategy: How are iconic brands built?

    I have... View Details

    • 11 Jun 2024
    • In Practice

    The Harvard Business School Faculty Summer Reader 2024

    As the vacation season looms, Harvard Business School faculty members share recommendations for a little light reading. Spoiler alert: Lessons in Chemistry tops two of their beach-read lists. For those whose brains can’t—or won’t—turn off, HBS faculty also suggest some... View Details
    Keywords: by Avery Forman