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  • March 1996 (Revised February 2006)
  • Case

Arborite

Describes the competitive position of Arborite, a Canadian manufacturer of high-pressure laminates (HPL) (a product sold under the Formica name in the United States). Arborite's market share has slipped, and a new general manager must evaluate whether a change in... View Details
Keywords: Cost Accounting; Consumer Behavior; Manufacturing Industry; Canada
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McGahan, Anita M. "Arborite." Harvard Business School Case 796-146, March 1996. (Revised February 2006.)
  • 29 May 2012
  • News

Changing the Conversation in Your Company

    Research: Investors Reward Companies That Talk Up Their Digital Initiatives

    A study of how companies disclose their digital initiatives on earnings calls and written communications finds that more firms are using these technologies, that financial markets reward companies that disclose such initiatives, but that financial performance... View Details
    • April 2002 (Revised September 2002)
    • Case

    Transformation of Seattle Public Schools, 1995-2002

    Investigates the reform of the Seattle Public Schools from 1995 to 2002. To initiate reform in 1995, the district hired John Stanford, an Army general, and Joseph Olchefske, an investment banker, as the district's superintendent and chief financial officer,... View Details
    Keywords: Management; Organizational Change and Adaptation; Leading Change; Organizational Structure; Education; Business Strategy; Public Administration Industry; Education Industry; Seattle
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    Leschly, Stig. "Transformation of Seattle Public Schools, 1995-2002." Harvard Business School Case 802-197, April 2002. (Revised September 2002.)
    • Research Summary

    Overview

    By: Srikant M. Datar
    Professor Datar has several research and course development interests. His initial areas of research interest were in cost management and management control, strategy implementation and governance. Over the last few years his areas of interest are management education,... View Details
    • 2014
    • Working Paper

    Hidden Structure: Using Network Methods to Map System Architecture

    By: Carliss Baldwin, Alan MacCormack and John Rusnak
    In this paper, we describe an operational methodology for characterising the architecture of complex technical systems and demonstrate its application to a large sample of software releases. Our methodology is based upon directed network graphs, which allows us to... View Details
    Keywords: Complexity; Applications and Software; Product Design
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    Baldwin, Carliss, Alan MacCormack, and John Rusnak. "Hidden Structure: Using Network Methods to Map System Architecture." Harvard Business School Working Paper, No. 13-093, May 2013. (Revised April 2014.)
    • 2014
    • Book

    Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling

    By: Frank V. Cespedes
    There are many books that provide strategy advice and selling methodologies. But there is a gap in the management literature when it comes to linking sales efforts with strategy. Part 1 of this book provides data indicating how and why sales remain (by far) the biggest... View Details
    Keywords: Strategy; Sales
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    Cespedes, Frank V. Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling. Boston, MA: Harvard Business Review Press, 2014.
    • Teaching Interest

    Overview

    Professor Mukunda teaches Leadership and Organizational Behavior (LEAD.)  This course focuses on how managers become effective leaders by addressing the human side of enterprise.

    The first modules examine teams, individuals, and networks in the context... View Details

    • October 1991 (Revised January 2000)
    • Case

    Workplace Safety at Alcoa (A)

    By: Kim B. Clark and Joshua D. Margolis
    Examines the challenge facing the managers of a large aluminum manufacturing plant in its drive to improve workplace safety. The CEO of the company has made safety a top priority. The plant has made good progress in reducing the injury rate, but now confronts the need... View Details
    Keywords: Working Conditions; Safety; Problems and Challenges; Change Management; Operations; Resignation and Termination; Factories, Labs, and Plants; Manufacturing Industry; United States
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    Clark, Kim B., and Joshua D. Margolis. "Workplace Safety at Alcoa (A)." Harvard Business School Case 692-042, October 1991. (Revised January 2000.)
    • November 1994
    • Background Note

    Why Bad Things Happen to Good Companies

    By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
    Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
    Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
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    Shapiro, Benson P., Adrian J. Slywotsky, and Richard S. Tedlow. "Why Bad Things Happen to Good Companies." Harvard Business School Background Note 595-045, November 1994.
    • July 1989
    • Background Note

    What Is Marketing?

    An introductory note for MBA students on the nature of marketing and topics encountered in its study. Defines the topic then breaks marketing into two major conceptual pieces--the tools, tasks and variables of the marketer, and the marketing process. In the tools... View Details
    Keywords: Marketing
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    Bonoma, Thomas V., and Thomas J. Kosnik. "What Is Marketing?" Harvard Business School Background Note 590-007, July 1989.
    • October 2011 (Revised March 2012)
    • Case

    AQR's DELTA Strategy

    By: Daniel Bergstresser, Lauren Cohen, Randolph B. Cohen and Christopher Malloy
    In the summer of 2008, AQR Capital Management was considering the launch of a new hedge fund strategy. The proposed DELTA portfolio would offer investors exposure to a basket of nine major hedge fund strategies. The DELTA strategy would be innovative in two ways.... View Details
    Keywords: Investment Portfolio; Investment Funds; Financial Strategy; Financial Services Industry
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    Bergstresser, Daniel, Lauren Cohen, Randolph B. Cohen, and Christopher Malloy. "AQR's DELTA Strategy." Harvard Business School Case 212-038, October 2011. (Revised March 2012.)
    • 11 Dec 2019
    • Working Paper Summaries

    When to Apply?

    Keywords: by Katherine Coffman, Manuela Collis, and Leena Kulkarni
    • January 2007 (Revised August 2007)
    • Case

    Fulton County School System: Implementing the Balanced Scorecard

    By: Robert S. Kaplan and Monica Nah Lee
    Illustrates the adaptation and implementation of a private sector management tool, the Balanced Scorecard, to a public school district. As part of a continuous improvement initiative, the Director of Planning and Policy facilitates the development of a strategy map and... View Details
    Keywords: Education; Governance; Leadership; Balanced Scorecard; Performance Improvement; Strategy; Education Industry
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    Kaplan, Robert S., and Monica Nah Lee. "Fulton County School System: Implementing the Balanced Scorecard." Harvard Business School Case 107-029, January 2007. (Revised August 2007.)
    • April 2024
    • Article

    Fee Variation in Private Equity

    By: Juliane Begenau and Emil N. Siriwardane
    We study how investment fees vary within private-capital funds. Net-of-fee return clustering suggests that most funds have two tiers of fees, and we decompose differences across tiers into both management and performance-based fees. Managers of venture capital funds... View Details
    Keywords: Pension Funds; Fee Dispersion; Search And Negotiation Frictions; Private Equity; Investment Funds
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    Begenau, Juliane, and Emil N. Siriwardane. "Fee Variation in Private Equity." Journal of Finance 79, no. 2 (April 2024): 1199–1247.

      Government Needs Inventors, Too

      Public entrepreneurship is entrepreneurship. It’s the pursuit by public officials and their collaborators of opportunity without regard to resources controlled. But still today, we mostly train future public leaders to be public administrators. We school... View Details
      • 5 Nov 2005 - 8 Nov 2005
      • Conference Presentation

      New Perspectives on the Business Value of IT

      By: David James Brunner, Bradley R. Staats and Marco Iansiti
      We sought to unravel the link between IT investment and firm performance by examining deployed IT functionality (ITF). First, ITF appears to be an important link in the IT spend to business value chain. Second, ITF does not seem to be a commodity and has... View Details
      Keywords: Perspective; Value; Performance; Investment; Management Analysis, Tools, and Techniques; Information Technology; Information Technology Industry
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      Brunner, David James, Bradley R. Staats, and Marco Iansiti. "New Perspectives on the Business Value of IT." Paper presented at the INFORMS Annual Meeting, San Francisco, CA, November 5–8, 2005.
      • November 2005 (Revised April 2009)
      • Case

      RFID at the METRO Group

      Introduces radio frequency identification (RFID) as the next generation of automatic identification technologies that is expected to improve the performance of retail supply chains through reduced shrink, increased product availability, and improved labor productivity.... View Details
      Keywords: Decision Choices and Conditions; Supply Chain Management; Performance Improvement; Performance Productivity; Technology Adoption
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      Ton, Zeynep, Vincent Dessain, and Monika Stachowiak. "RFID at the METRO Group." Harvard Business School Case 606-053, November 2005. (Revised April 2009.)
      • August 2014
      • Case

      Opening the Valve: From Software to Hardware (A)

      By: Ethan Bernstein, Francesca Gino and Bradley Staats
      Valve, one of the world's top video game software companies, has also become an iconic example of an organization with virtually no hierarchy. A 400-person organization, Valve's unique organizational form (described in detail in the case and accompanying employee... View Details
      Keywords: Valve; Self-Managed Organizations; Organization Design; Strategy; Flat Organization; Video Games; Organization Alignment; Family Business; Steam; Steam Machine; Design; Games, Gaming, and Gambling; Human Resources; Collaborative Innovation and Invention; Technological Innovation; Leadership Style; Management Practices and Processes; Organizational Design; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Groups and Teams; Alignment; Software; Hardware; Video Game Industry; Seattle
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      Bernstein, Ethan, Francesca Gino, and Bradley Staats. "Opening the Valve: From Software to Hardware (A)." Harvard Business School Case 415-015, August 2014.
      • 26 Feb 2019
      • First Look

      New Research and Ideas, February 26, 2019

      application performance management (APM) solutions lack robust anomaly detection capabilities and root cause analysis techniques that do not require manual efforts and domain... View Details
      Keywords: Dina Gerdeman
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