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  • All HBS Web  (1,528)
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  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make physical products. When the MacBook... View Details
Keywords: by Deborah Blagg; Service
  • 10 Mar 2015
  • First Look

First Look: March 10

introduces methods for increasing the efficiency of retail store liquidation, which we define as the time-constrained divestment of retail outlets through an in-store sale of inventory. The retail industry depends extensively on... View Details
Keywords: Carmen Nobel
  • 01 Oct 1996
  • News

Leading In a New Era

industry during the previous decade, the company posted its first losses ever, and for the last five years, American has strived to trim some of its excess growth. Donald Carty, American's president since March 1995, says that dealing... View Details
Keywords: Nancy O. Perry
  • March 2022 (Revised March 2023)
  • Case

Commercial Space Stations, Chickens and Eggs, and Demand for Activity in Low-Earth Orbit

By: Matthew C. Weinzierl and Brendan L. Rosseau
With the International Space Station set to retire in January 2031, NASA has made clear its desire to transition to commercially-led space stations in low-earth orbit (LEO). But the history of commercial station attempts has been fraught, characterized by a lack of... View Details
Keywords: Entrepreneurship; Opportunities; Business Model; Travel Industry; Travel Industry; Travel Industry
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Weinzierl, Matthew C., and Brendan L. Rosseau. "Commercial Space Stations, Chickens and Eggs, and Demand for Activity in Low-Earth Orbit." Harvard Business School Case 722-059, March 2022. (Revised March 2023.)
  • 15 Dec 2015
  • First Look

December 15, 2015

which industry entrants will succeed. Unfortunately, the theory has also been widely misunderstood, and the “disruptive” label has been applied too carelessly anytime a market newcomer shakes up well-established incumbents. In this... View Details
Keywords: Carmen Nobel
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

multi-location firms increase internal ties when they face appropriability risks from direct competitors. Our empirical analysis of the global semiconductor industry shows that when leading firms co-locate with direct market competitors,... View Details
Keywords: Martha Lagace
  • August 2019
  • Case

Experiencya Cuba: Two Entrepreneurs in Havana

By: Charles F. Wu, Mariana Cal and Fernanda Miguel
In 2019, two Cuban entrepreneurs discussed their growth strategy, given the regulatory framework instability, for private companies, in Cuba. Experiencya Cuba offered car and apartment rentals, airport pick-up, and tours around the island, all conducted in perfectly... View Details
Keywords: Self-employed; Regulatory Changes; Developing Countries and Economies; Entrepreneurship; Growth and Development Strategy; Problems and Challenges; Tourism Industry; Tourism Industry; Tourism Industry; Cuba
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Wu, Charles F., Mariana Cal, and Fernanda Miguel. "Experiencya Cuba: Two Entrepreneurs in Havana." Harvard Business School Case 220-024, August 2019.
  • June 1993 (Revised July 1996)
  • Case

Bajaj Auto Ltd.

By: John A. Quelch
Bajaj Auto Ltd., the world's second-largest manufacturer of two- and three-wheeler vehicles, is facing increasing competition in its domestic Indian market. The case evaluates appropriate marketing responses both in the Indian market and export markets. View Details
Keywords: Competition; Marketplace Matching; Product Development; Product Marketing; Transportation Industry; Transportation Industry; Transportation Industry; India
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Quelch, John A. "Bajaj Auto Ltd." Harvard Business School Case 593-097, June 1993. (Revised July 1996.)
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

initiative with domestic, international, and U.N. fronts; and 3) launching a new venture requiring internal, capital-raising, licensing, and industrial partnering deals. The need to negotiate multiple, related deals is not new to... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

How to Look at Globalization Now

relative viability, even if one focuses just on prices, is the pass-through of a higher price realization to the global producer after typically higher transportation and distribution costs, tariffs, or even risks, are netted out.... View Details
Keywords: by Martha Lagace
  • 01 Mar 2012
  • News

Under the Hood

There’s more to a championship racing organization than a hot driver and a lightning-fast pit crew. Just ask NASCAR ace Tony Stewart about Brett Frood (MBA 2004), whom he hired eight years ago to run all his racing-related businesses as COO of Stewart-Haas Racing. “One... View Details
Keywords: NASCAR; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 22 May 2020
  • Blog Post

Reflections on Service - Armed Forces Alumni Association Student Profiles

compound and frantically repeating the name of their commander “Mujahed, Mujahed, Mujahed”. I didn’t see Mujahed in the vehicle, but I  did see the casualty they had transported to our base for treatment. As I pulled the patient from the... View Details
  • 01 Dec 2008
  • News

A Force for Good

Fouraker’s Deanship (1970 to 1980), in particular, McArthur held a range of increasingly important administrative positions. He also took on a highly unusual outside-world assignment as a Trustee in Bankruptcy of the Penn Central View Details
Keywords: Jeffrey L. Cruikshank; Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

apps for frontline employees to contain the pandemic. The experience will like reshape the entire health care industry for years to come. We asked faculty members affiliated with the Health Care Initiative at Harvard Business School how... View Details
Keywords: by Danielle Kost
  • Article

Spontaneous Deregulation: How to Compete with Platforms That Ignore the Rules

By: Benjamin Edelman and Damien Geradin
Many successful platform businesses—think Airbnb, Uber, and YouTube—ignore laws and regulations that appear to preclude their approach. The rule-flouting phenomenon is something we call "spontaneous private deregulation," and it is not new. Benign or otherwise,... View Details
Keywords: Regulation; Deregulation; Innovation And Strategy; Innovation Strategy; Laws and Statutes; Transportation Industry; Transportation Industry; Transportation Industry; Transportation Industry
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Edelman, Benjamin, and Damien Geradin. "Spontaneous Deregulation: How to Compete with Platforms That Ignore the Rules." Harvard Business Review 94, no. 4 (April 2016): 80–87.
  • 04 Jun 2025
  • News

Slice of Life

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. In 2018, Bill Crawford (MBA 2006) founded Righteous Slice, a pizza restaurant in Rexburg, Idaho that has been steadily earning critical acclaim. It has... View Details
  • Web

Manuscript Collections - A Chronicle of the China Trade

trade and steamboat navigation, having been a captain himself. The collection highlights the transportation industry and the introduction of steamboats to China. The collection includes correspondence... View Details
  • 01 Sep 2007
  • News

Riding It Out

of at least 51 people in Panama after they ingested medicine made with diethylene glycol, an industrial chemical similar to antifreeze that a Chinese company used as a substitute for pharmaceutical-grade syrup. In June, officials at the... View Details
Keywords: Julia Hanna; dog food; pets; Food Manufacturing; Manufacturing; Food and Beverage Stores; Retail Trade
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

of the funds—at the state level the Massachusetts Transportation Authority will issue revenue bonds to finance construction. While it is true the cost of the project has risen from $2.2 billion in 1983 (not indexed for inflation) to $14.6... View Details
Keywords: by Ann Cullen; Financial Services
  • July 2024
  • Case

Titan: OceanGate's Tragedy of Titanic Proportions

By: Aiyesha Dey, Joseph Pacelli, James Barnett and ZeSean Ali
In June 2023, OceanGate’s Titan submersible imploded attempting to reach the Titanic shipwreck site 3,800 meters below sea level. All five passengers aboard died, including OceanGate founder and CEO Stockton Rush. Before the tragedy, many in the deep-sea exploration... View Details
Keywords: Analysis; Decision Making; Ethics; Leadership; Risk and Uncertainty; Safety; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Entertainment and Recreation Industry; Atlantic Ocean; North America; Washington (state, US)
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Dey, Aiyesha, Joseph Pacelli, James Barnett, and ZeSean Ali. "Titan: OceanGate's Tragedy of Titanic Proportions." Harvard Business School Case 124-016, July 2024.
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