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  • All HBS Web  (5,023)
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  • All HBS Web  (5,023)
    • People  (17)
    • News  (1,088)
    • Research  (3,236)
    • Events  (21)
    • Multimedia  (35)
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  • January 2008 (Revised May 2011)
  • Case

Cognizant Technology Solutions

By: Robert G. Eccles, David Lane and Prabakar 'PK' Kothandaraman
In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions has developed a strategy to differentiate itself by emphasizing building very close client relationships through its "Two-in-a-box" (TIB) model. This model is based on... View Details
Keywords: Customer Relationship Management; Knowledge Sharing; Resource Allocation; Competitive Advantage; Information Technology; Information Technology Industry
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Eccles, Robert G., David Lane, and Prabakar 'PK' Kothandaraman. "Cognizant Technology Solutions." Harvard Business School Case 408-099, January 2008. (Revised May 2011.)

    Price Bargaining and Competition in Online Platforms: An Empirical Analysis of the Daily Deal Market

    The prevalence of online platforms opens new doors to traditional businesses for customer reach and revenue growth. This research investigates platform competition in a setting where prices are determined by negotiations between platforms and businesses. We compile a... View Details
    • Web

    PhD Programs - Doctoral

    PhD Programs The start of your PhD program launches your journey to a career in business academia. Students in our PhD programs are encouraged from day one to think of this experience as their first job in View Details
    • 12 PM – 1:15 PM EDT, 14 Apr 2021
    • Virtual Programming

    Unlocking Opportunity for America's Workforce

    Professor?Bill Sahlman?will discuss his new case, Guild Education: Unlocking Opportunity for Americas Workforce, with CEO and cofounder?Rachel Carlson. Guild connects employers and universities to provide employees with education as a benefit, transforming traditional... View Details
    • 2009
    • Chapter

    Plant-Size Distribution and Cross-Country Income Differences

    By: Laura Alfaro, Andrew Charlton and Fabio Kanczuk
    We investigate, using plant-level data for 79 developed and developing countries, whether differences in the allocation of resources across heterogeneous plants are a significant determinant of cross-country differences in income per worker. For this purpose, we use a... View Details
    Keywords: Factories, Labs, and Plants; Developing Countries and Economies; Wages; Resource Allocation; Mathematical Methods
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    Alfaro, Laura, Andrew Charlton, and Fabio Kanczuk. "Plant-Size Distribution and Cross-Country Income Differences." In NBER International Seminar on Macroeconomics 2008, edited by Jeffrey A. Frankel and Christopher Pissarides. Cambridge, MA: National Bureau of Economic Research, 2009.
    • 2008
    • Working Paper

    Firm-Size Distribution and Cross-Country Income Differences

    By: Laura Alfaro, Andrew Charlton and Fabio Kanczuk
    We investigate, using plant-level data for 79 developed and developing countries, whether differences in the allocation of resources across heterogeneous plants are a significant determinant of cross-country differences in income per worker. For this purpose, we use a... View Details
    Keywords: Factories, Labs, and Plants; Developing Countries and Economies; Wages; Resource Allocation; Mathematical Methods
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    Alfaro, Laura, Andrew Charlton, and Fabio Kanczuk. "Firm-Size Distribution and Cross-Country Income Differences." NBER Working Paper Series, No. 14060, June 2008.
    • March 1996 (Revised February 1997)
    • Case

    Change Agent Program at Siemens Nixdorf, The

    By: Rosabeth M. Kanter, John F. McGuire and Afroze A Mohammed
    To change its culture, the German computer giant Siemens Nixdorf Information Systems launched a program to train 21 "change agents" who would lead entrepreneurial projects designed to get results and to serve as models of a new style. View Details
    Keywords: Change Management; Organizational Culture; Training; Leadership Development; Programs; Human Resources; Corporate Entrepreneurship; Business Model; Computer Industry; Germany
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    Kanter, Rosabeth M., John F. McGuire, and Afroze A Mohammed. "Change Agent Program at Siemens Nixdorf, The." Harvard Business School Case 396-203, March 1996. (Revised February 1997.)
    • 13 Apr 2015
    • Working Paper Summaries

    Implied Materiality and Material Disclosures of Credit Ratings

    Keywords: by Robert G. Eccles & Tim Youmans; Financial Services; Accounting
    • Article

    New Sales Realities

    By: Frank V. Cespedes
    Business leaders need to understand that it’s the fit of People, Process, Pricing, and Partners that drives sales effectiveness. As firms confront new buying processes, required sales competencies affect hiring, training, and development (People). Without a coherent... View Details
    Keywords: Sales; Performance Effectiveness
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    Cespedes, Frank V. "New Sales Realities." International Journal of Sales Transformation 7.1 (April 2021): 26–27.
    • January 2023
    • Article

    Social Networks, Ethnicity, and Entrepreneurship

    By: William R. Kerr and Martin Mandorff
    We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
    Keywords: Self-employed; Occupation; Entrepreneurship; Ethnicity; Immigration; Networks
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    Kerr, William R., and Martin Mandorff. "Social Networks, Ethnicity, and Entrepreneurship." Journal of Human Resources 58, no. 1 (January 2023): 183–220.
    • January 2008 (Revised November 2009)
    • Case

    Linear Air: Creating the Air Taxi Industry

    Linear Air is an air taxi start-up established to take advantage of the emergence of Very Light Jets, which incorporate new technology that cuts jet operating costs by about 40%. Air taxis could make use of the 5400 smaller regional airports throughout the US,... View Details
    Keywords: Business Model; Business Startups; Entrepreneurship; Disruptive Innovation; Product Launch; Industry Structures; Competition; Air Transportation Industry
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    Tripsas, Mary, Davin Chow, Adam Prewett, and Kevin Yttre. "Linear Air: Creating the Air Taxi Industry." Harvard Business School Case 808-107, January 2008. (Revised November 2009.)
    • 2016
    • Chapter

    The Organization of Non-market Strategy

    By: Dylan B. Minor
    The purpose of this paper is to explore how firms organize to engage in non-market strategy. To achieve this end, we explore the organization of non-market strategy via a formal model of the firm. The model is motivated by a qualitative study of the organization of... View Details
    Keywords: Non-market Strategy; Corporate Social Responsibility; Strategy; Organizational Design; Corporate Social Responsibility and Impact
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    Minor, Dylan B. "The Organization of Non-market Strategy." In Strategy Beyond Markets. Vol. 34, edited by John de Figueiredo, Michael Lenox, Felix Oberholzer-Gee, and Rick Vanden Bergh, 413–436. Advances in Strategic Management. Emerald Group Publishing, 2016.
    • 2013
    • Working Paper

    Competing by Restricting Choice: The Case of Search Platforms

    By: Hanna Halaburda and Mikolaj Jan Piskorski
    Seminal papers recommend that platforms in two-sided markets increase the number of complements available. We show that a two-sided platform can successfully compete by limiting the choice of potential matches it offers to its customers while charging higher prices... View Details
    Keywords: Matching Platform; Indirect Network Effects; Limits To Network Effects; Decision Choices and Conditions; Network Effects; Two-Sided Platforms; Marketplace Matching; Competitive Strategy
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    Halaburda, Hanna, and Mikolaj Jan Piskorski. "Competing by Restricting Choice: The Case of Search Platforms." Harvard Business School Working Paper, No. 10-098, May 2010. (Revised June 2010, March 2011, August 2011, March 2013.)
    • 2017
    • Working Paper

    Innovation, Reallocation and Growth

    By: Daron Acemoglu, Ufuk Akcigit, Harun Alp, Nicholas Bloom and William R. Kerr
    We build a model of firm-level innovation, productivity growth, and reallocation featuring endogenous entry and exit. A new and central economic force is the selection between high- and low-type firms, which differ in terms of their innovative capacity. We estimate the... View Details
    Keywords: Entry; Growth; Industrial Policy; Innovation; R&D; Reallocation; Selection; Business Ventures; Resource Allocation; Performance Productivity; Policy; Research and Development; Innovation and Invention; Growth and Development; United States
    Citation
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    Acemoglu, Daron, Ufuk Akcigit, Harun Alp, Nicholas Bloom, and William R. Kerr. "Innovation, Reallocation and Growth." Harvard Business School Working Paper, No. 13-088, April 2013. (Revised November 2017. NBER Working Paper Series, No. 18993, April 2013)
    • April 2016
    • Teaching Note

    IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion

    By: Rosabeth Moss Kanter and Kelsi Stine-Rowe
    Teaching Note for HBS Case No. 316-130. This Teaching Note accompanies the third case in a 3-case series on P-TECH and the Reinvention of High School. The case focuses on the development and early diffusion of organizational innovation—how to create pilot projects for... View Details
    Keywords: IBM; P-TECH; Stanley Litow; Robin Wilner; Cuomo; Scaling; Innovation; New York State; New York City; Business Model; Innovation Strategy; Innovation Leadership; Education; Business and Community Relations; Change; Technology Industry; New York (state, US); New York (city, NY)
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    Kanter, Rosabeth Moss, and Kelsi Stine-Rowe. "IBM and the Reinvention of High School (C): Toward P-TECH's Rapid National Expansion." Harvard Business School Teaching Note 316-172, April 2016.
    • 25 Jun 2007
    • Research & Ideas

    HBS Cases: Beauty Entrepreneur Madam Walker

    Koehn discovered, Walker had lived an entrepreneurial life that was dramatic and deeply complex on many levels. "I think much of Walker's business model and her animating vision is a product of the... View Details
    Keywords: by Martha Lagace; Beauty & Cosmetics
    • March 2014
    • Teaching Note

    Tesla Motors

    By: Eric Van den Steen
    In mid-2013, Tesla Motors was riding a wave of success: It had launched its first really mass-produced car—the model S—to rave reviews, had recently raised first-year production targets, and had started taking orders for its next car, the Model X. Tesla seemed to be on... View Details
    Keywords: Technological Innovation; Production; Product Launch; Business Strategy; Auto Industry; United States
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    Van den Steen, Eric. "Tesla Motors." Harvard Business School Teaching Note 714-483, March 2014.
    • 24 Jan 2005
    • Research & Ideas

    Rethinking Activity-Based Costing

    from making unnecessary new investments in capacity. For example, the vice president of operations at Lewis-Goetz, a hose and belt fabricator based in Pittsburgh, saw from his time-driven ABC model that one of his plants was operating at... View Details
    Keywords: by Robert S. Kaplan & Steven R. Anderson
    • March 2003
    • Case

    Zara

    Fashion retailer ZARA has achieved spectacular growth via a distinctive design-on-demand operating model. This case describes this model and outlines a number of challenges facing the company, with a particular emphasis on its international expansion. Includes color... View Details
    Keywords: Business Model; Globalized Firms and Management; Production; Order Taking and Fulfillment; Fashion Industry; Retail Industry
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    Arnold, David J., and Guillermo D"Andrea. "Zara." Harvard Business School Case 503-050, March 2003.
    • 2009
    • Case

    What People Want (and How to Predict It)

    By: Thomas H. Davenport and Jeanne G. Harris
    Historically, neither the creators nor the distributors of cultural products such as books or movies have used analytics -- data, statistics, predictive modeling -- to determine the likely success of their offerings. Instead, companies relied on the brilliance of... View Details
    Keywords: Product Development; Creativity; Customer Satisfaction; Forecasting and Prediction; Markets; Business Model; Publishing Industry; Motion Pictures and Video Industry
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    Davenport, Thomas H., and Jeanne G. Harris. "What People Want (and How to Predict It)." 2009.
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