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  • 15 Oct 2009
  • Working Paper Summaries

Mixed Source

Keywords: by Ramon Casadesus-Masanell & Gastón Llanes; Technology
  • Article

Integrating: A Managerial Practice that Enables Implementation in Fragmented Health Care Environments

By: Michaela J. Kerrissey, Patricia Satterstrom, Nicholas Leydon, Gordon Schiff and Sara J. Singer
How some organizations improve while others remain stagnant is a key question in health care research. This inductive qualitative study examines primary care clinics implementing improvement efforts in order to identify mechanisms that enable implementation despite... View Details
Keywords: Organization And Management Theory; Quality Improvement; Health Care and Treatment; Performance Improvement; Integration; Cooperation
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  • 2011
  • Article

The Consumer Psychology of Mail-in Rebates

By: John T. Gourville and Dilip Soman
Consumers who buy a product intending to use an accompanying mail-in rebate often do not redeem the rebate. To explain this behavior, we argue that consumers use an anchoring and adjustment approach to predicting the likelihood of redeeming a rebate. In keeping with... View Details
Keywords: Product Marketing; Consumer Behavior; Sales; Motivation and Incentives
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  • October 2008 (Revised January 2011)
  • Case

Lawrence Trinh: Venturing to Vietnam

By: Joshua D. Margolis and Rachel Gordon
Should Lawrence Trinh pursue his aspiration of working in Vietnam—and if so, what set of principles and practices should he adopt if he encounters corruption? These are questions that reverberate for many students who wish to work in emerging markets and other contexts... View Details
Keywords: Developing Countries and Economies; Ethics; Investment; Leadership Development; Emerging Markets; Personal Development and Career; Welfare; Financial Services Industry
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  • January 2001 (Revised March 2002)
  • Case

Ford Motor Company's Value Enhancement Plan

By: Andre F. Perold
In April 2000, Ford Motor Co. announced a shareholder Value Enhancement Plan (VEP) to significantly recapitalize the firm's ownership structure. Ford had accumulated $23 billion in cash reserves and under the VEP would return as much as $10 billion of this cash to... View Details
Keywords: Restructuring; Forecasting and Prediction; Capital Structure; Cash; Financial Liquidity; Policy; Business and Shareholder Relations; Value; Auto Industry
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  • 28 Nov 2023
  • Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

think, what they fear, and whose esteem they want. It is not enough to have a friend or an informal relationship to supplement the lack of formal protections; you need, in addition, to understand the moral economy of a place, meaning how... View Details
Keywords: by Sean Silverthorne
  • 02 Nov 2023
  • News

Seeding Startups

games,” he says. “There’s only so much you can travel; there’s only so many books you can read. So you need to find a purpose in life and meaning in what you’re doing. I find meaning and purpose through... View Details
Keywords: April White
  • 29 Oct 2013
  • Research & Ideas

Do Employees Work Harder for Higher Pay?

task. What do these findings, which Malhotra described as "$3 + $1 is more than $4," mean for real-world companies? He suggested that companies should "think carefully not just about what to pay employees, but also how to pay them. The... View Details
Keywords: by Chuck Leddy & Harvard Gazette
  • 01 Jun 2022
  • Blog Post

Five Lessons From My First Year at HBS

and accomplished. Yes, I have my anxieties, and so do others, but it’s okay because everyone is in the same boat. At HBS, a diverse student body means people with experience in every field imaginable. As a result, the learning experience... View Details
  • 25 Nov 2019
  • Research & Ideas

When Your Passion Works Against You

When Steve Jobs returned to Apple in 1997 after a 12-year absence, the company he co-founded was dispirited, rudderless, and near bankruptcy. In a staff meeting, Jobs shared his plan for revitalizing the struggling brand, touching on one necessary ingredient: passion.... View Details
Keywords: by Dina Gerdeman
  • 16 Jan 2013
  • Research & Ideas

The Messy Link Between Slave Owners and Modern Management

companies to become more aware of the complicated legacy of today's business practices and the origins of some their day-to-day management practices. "I got into this because I followed my sources," Rosenthal says. "I didn't View Details
Keywords: by Katie Johnston
  • 09 May 2016
  • Blog Post

What Is the Difference between RC and EC Year?

hectic. The fall semester is generously sprinkled with job search days (which mean no class on that day).  Also, people select their schedules or do Independent Projects so that there’s a chance they don’t have class certain days of the... View Details

    How Will You Measure Your Life?

    In 2010 world-renowned innovation expert Clayton M. Christensen gave a powerful speech to the Harvard Business School's graduating class. Drawing upon his business research, he offered a series of guidelines for finding meaning and happiness in life. He used... View Details

      How the Internet Became Commercial

      In less than a decade, the Internet went from being a series of loosely connected networks used by universities and the military to the powerful commercial engine it is today. This book describes how many of the key innovations that made this possible came from... View Details

      • 16 Apr 2001
      • Research & Ideas

      Breaking the Code of Change

      corporate leaders about the purpose of and means for change. In effect these two approaches to organizational change represent theories in use by senior executives and the consultants and academics who advise them. By "theory in... View Details
      Keywords: by Michael Beer & Nitin Nohria
      • 30 Nov 2021
      • In Practice

      What's the Role of Business in Confronting Climate Change?

      The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental... View Details
      Keywords: by Lynn Schenk and Dina Gerdeman
      • 04 Jun 2024
      • Research & Ideas

      Navigating Consumer Data Privacy in an AI World

      reason is all about consumer and societal reactions. Just because something is legal doesn't necessarily mean it's viewed as acceptable. There's a growing awareness among customers and users about how their data is used, and people... View Details
      Keywords: by Rachel Layne; Technology; Information Technology
      • 28 Sep 2020
      • Research & Ideas

      How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

      means to be politically correct. They used the responses to help create the definition employed in their research: “using language (or behavior) to seem sensitive to others’ feelings, especially those others who seem socially... View Details
      Keywords: by Kristen Senz
      • Web

      Financial Accounting Online Course | HBS Online

      courses in tandem, and the program concludes with a final exam. What are the learning requirements in order to successfully complete Financial Accounting, and how are grades assigned? + – Participants are expected to fully complete all coursework in a thoughtful and... View Details
      • 19 Dec 2023
      • Research & Ideas

      15 Podcast Episodes That Grabbed Listeners in 2023

      Chief People Officer Teuila Hanson joins William Kerr to discuss workplace trends, skills, credentials, diversity, internal mobility, social capital, and change management. Volvo Cars Retools Its Talent Strategy for an EV Future The shift to electric vehicle production... View Details
      Keywords: by Danielle Kost