human resources - Publications - Faculty & Research

18 Jun 2024
News

Valuable Tips for Improving Sales Hiring

03 Nov 2016
Cold Call Podcast

You're Fired: Managing Gray-Area Decisions

November 2021
Article

The Comprehensive Effects of Sales Force Management: A Dynamic Structural Analysis of Selection, Compensation, and Training

By: Doug J. Chung, Byungyeon Kim and Byoung G. Park

This study provides a comprehensive model of an agent’s behavior in response to multiple sales management instruments, including compensation, recruiting/termination, and training. The model on agents’ behavior takes into account many of the key elements that... View Details

Keywords: Salesforce Management; Recruitment; Selection and Staffing; Compensation and Benefits; Resignation and Termination; Training; Behavior; Analysis

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01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

(Image credit: iStockphoto/golero) Uncertainty about the future is always on the minds of leaders. Concern about change defines their primary role. It’s up to others to manage, set and meet goals, etc. Recent polls have shown that many leaders are most uncertain about... View Details

Keywords: by James Heskett

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

Hroe Large American companies are less racially integrated today than a generation ago—in fact, businesses have returned to the bleaker segregation levels of the 1970s, new research shows. This racial division among companies was a startling, unexpected finding—one... View Details

Keywords: by Dina Gerdeman

03 Feb 2016
What Do You Think?

How Do You Hire an 'Impostor'?

In Hiring, Should We Give Self-Confidence a Greater Weight Than Humility? Summing Up A respondent to this month’s column, Joel, provided the question for this summary. As he asked, "should we be focusing on hiring people who exude more confidence than their... View Details

Keywords: by James Heskett

18 Mar 2010
Working Paper Summaries

Matching Firms, Managers, and Incentives

Keywords: by Oriana Bandiera, Luigi Guiso, Andrea Prat & Raffaella Sadun

30 Jul 2009
Working Paper Summaries

Fluid Teams and Fluid Tasks: The Impact of Team Familiarity and Variation in Experience

Keywords: by Robert S. Huckman & Bradley R. Staats; Video Game; Web Services

April 24, 2023
Article

In the COVID Era, Why Corporate Benefits Demand CEO/CFO Leadership

By: Regina E. Herzlinger

The expectation that employers provide their employees’ health benefits has been around since World War II. Unfortunately, although today’s employees expect employers to treat them as individuals, ease their experiences, prioritize their wellbeing, and control cost,... View Details

Keywords: COVID; COVID-19 Pandemic; CEO; Leadership; Health Insurance; Benefits; CFO; Compensation and Benefits

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February 2023
Article

Increasing the Demand for Workers with a Criminal Record

By: Zoë Cullen, Will Dobbie and Mitchell Hoffman

State and local policies increasingly restrict employers’ access to criminal records, but without addressing the underlying reasons that employers may conduct criminal background checks. Employers may thus still want to ask about a job applicant’s criminal record... View Details

Keywords: Criminal Record; Hiring; Background Checks; Recruitment; Insurance

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August 22, 2010
Editorial

For Social Security, a Birthday Makeover: Cut Benefits, but Do It Fairly

By: Robert C. Pozen

Keywords: Compensation and Benefits

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April 2002
Case

Contingent Workforce Planning at Motorola, Inc.

Details the rationale for and design of a unique organizational response by Motorola to the challenges of contingent staffing at its semiconductor facility in Austin, Texas. The new outsourcing strategy is built on principles of supply chain management and business... View Details

Keywords: Selection and Staffing; Semiconductor Industry; Texas

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