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  • All HBS Web  (2,341)
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  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

By: Buell, Ryan W. Abstract—Conventional wisdom holds that the more contact an operation has with its customers, the less efficiently it will run. But when customers are partitioned away from the operation, they are less likely to fully... View Details
Keywords: Dina Gerdeman
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

and increased employment has attracted increased interest. Yet questions about efficacy and the efficiency with which funds are used is a subject of frequent debate. This paper examines empirical data from the Danish National Advanced... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

Phipps had a clear vision for the intergenerational disposition of his assets, which required both an efficient organizational structure for the wealth to be administered and leadership on the part of family members to keep his original... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

consider how the reductions in aircraft capacity growth should be spread across the two plane types. This discussion hinges not only on issues of aircraft efficiency but also on those of operational focus and the ultimate competitive... View Details
Keywords: Martha Lagace
  • 09 Jan 2006
  • Research & Ideas

Rebuilding Commercial Real Estate

foresees downward pressure on prices as long-term rates rise, he doesn't expect a return to 9 percent cap rates. He argues that structural changes in the commercial real estate business have permanently lowered investor risks, justifying a lower return. "The View Details
Keywords: by Roger Thompson; Construction; Real Estate
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

reading in a trade publication about Benihana's innovative and efficient use of labor and layout to lower costs and facilitate customer turnaround times, Professor Earl Sasser produced the Benihana case in 1972 with research associate... View Details
Keywords: by Garry Emmons
  • 21 May 2007
  • Research & Ideas

Fixing the Marketing-CEO Disconnect

the emergence of the CMO position, one might expect that oversight of marketing would be efficiently consolidated. However, marketing decision making has been increasingly pushed down through the corporate hierarchy. While CEOs have... View Details
Keywords: by Sean Silverthorne
  • 01 Oct 2001
  • Research & Ideas

Five Questions for Stuart Gilson

return the business to a sound footing. Or the resulting restructuring may severely disrupt the business. If it is necessary to layoff 20 percent of your workforce to achieve the same cost efficiency as your competitors, better to do this... View Details
Keywords: by Sean Silverthorne
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

eventually a federation of many specialized companies. As they seldom committed to administrative centralization, their efficiency gain as a business organization remained marginal. The chapter first looks at the appearance and... View Details
Keywords: Sean Silverthorne
  • 22 Feb 2016
  • Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

businesspeople as well as to legislators,” Sawyer says. “They were looking for profit-sharing plans that would enable even less efficient firms to weather the downturn.” In 1933, California approved two additional laws to strengthen fair... View Details
Keywords: by Dina Gerdeman; Retail; Health; Legal Services
  • 18 Feb 2013
  • Research & Ideas

Breaking Through a Growth Stall

have a similar issue. In fact, the global recession has made that issue more visible: production efficiencies have reduced the cost of goods sold at S&P 500 companies, while SG&A as a percentage of sales has not decreased. If you... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2013
  • First Look

First Look: July 16

author cites a number of companies that have moved toward or into what he calls "the efficiency frontier." These include Sarvajal, in India, which saves money and eliminates waste by selling direct to customers through its... View Details
Keywords: Anna Secino
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

financial gain, and (b) inducing them to act as agents of the stockholders by devising incentives that minimize the difference between the financial returns to stockholders and the firm's leading managers. Moreover, while neoclassical financial theory, in the form of... View Details
Keywords: Martha Lagace
  • 18 Dec 2018
  • First Look

New Research and Ideas, December 18, 2018

valuation of $200 million and debating changes to them that will allow them to grow their business. Ensuring that their marketing dollars were being spent efficiently was critical to the data-driven management team and proving to be... View Details
Keywords: Dina Gerdeman
  • 02 Oct 2018
  • First Look

New Research and Ideas, October 2, 2018

programs strengthened the relationship between firms’ historical innovative efficiency and subsequent subsidy awards and depressed the influence of their corruption-related expenditures. We also examine the impact of these changes:... View Details
Keywords: Dina Gerdeman
  • 15 Nov 2016
  • First Look

November 15, 2016

coverage with minimal overlap, determines the role and scope of each brand in the portfolio, and designs a strategic, logical, and efficient brand architecture that knits the brands together into an interdependent system. Done well, it... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

analysis highlights the difference between operating core units designed for efficiency and market-facing units designed for responsiveness. We introduce key concepts that are essential to the effective design of performance measurement... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2015
  • First Look

First Look: January 20

Processing up to 8,000 orders per day, the robots help make Quiet Logistics a highly efficient firm and free its workers to complete additional value-added services such as handwritten thank-you notes. The company has also developed... View Details
Keywords: Sean Silverthorne
  • 01 Jul 2008
  • First Look

First Look: July 1, 2008

Benefits Fund (PBF) enacted by the state legislature. With renewed effort by activists in 2006 to expand AE's role, there was a possibility of the PBF swelling to $50 to $80 million. Naturally, this put AE at conflict with electric utilities wanting to engage in View Details
Keywords: Martha Lagace
  • 30 Nov 2016
  • Op-Ed

Where Could More Regulation Help Small Businesses? Online Lending.

regulators should pursue to meet these ends, and ultimately achieve a more efficient market in small business lending. Doing so will help small businesses focus more of their time doing what they do best: growing their business, creating... View Details
Keywords: by Karen Mills and Brayden McCarthy; Financial Services
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