Publications

February 2003 (Revised May 2003)
Case

Intuit, Inc.: Transforming an Entrepreneurial Company into a Collaborative Organization (A)

Describes how Intuit, Inc.'s CEO, Steve Bennett, changes the company from an entrepreneurial "siloed" organization into a collaborative one. View Details

Keywords: Organizational Change and Adaptation; Leading Change; Organizational Design; Entrepreneurship; Information Industry

11 Aug 2006 - 15 Aug 2006
Conference Presentation

A Match Made in Heaven? Joining Leadership Competencies to the Process of Organizational Change

By: Julie Battilana, M.J. Gilmartin, A.-C. Pache, M. Sengul and J. Alexander

Keywords: Leadership; Organizational Change and Adaptation; Change; Management Practices and Processes

July 1986 (Revised September 1989)
Case

Sedalia Revisited

The Sedalia Engine Plant was one of the first models of socio-technical work designs. This case is an update of the activities in the plant over its eleven-year history. The main problem facing the third plant manager is a change in world competition and a need to... View Details

Keywords: Organizational Change and Adaptation; Mission and Purpose; Change Management; Manufacturing Industry

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October 1997
Case

Planned Parenthood Federation of America (B)

By: V. Kasturi Rangan and Elaine V. Backman

Outlines the process of strategy reinvention adopted by Planned Parenthood. It lays out the new strategic proposals, and the reactions of the various constituencies to those proposals. View Details

Keywords: Change Management; Framework; Core Relationships; Risk and Uncertainty; Adaptation; Health Industry

October 1993 (Revised December 2003)
Case

Bausch & Lomb: Regional Organization

By: John A. Quelch

The CEO of Bausch & Lomb is contemplating replacing an international division with three regional divisions to sustain the company's growth, especially in international markets, and to add value to customers. View Details

Keywords: Organizational Change and Adaptation; Marketing Strategy; Organizational Structure; Globalization; Consumer Products Industry

15 Jun 2021
News

My Pandemic Year

to unmute before making a comment or worse, forgetting to mute yourself while ordering pizza during class. But if there was one thing we were good at it was adapting and adapt we did. We quickly learned to... View Details

01 Mar 2009
News

A Modern-Day Classic

and “integration” to help managers grasp how an organization is an entity made up of so many modular units, and that the ideal structure of that entity depends on its way of adapting to the features of its chosen environment. “Contingency... View Details

Keywords: Publishing Industries (except Internet); Information

February 2023
Supplement

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (B)

By: Jorge Tamayo, Jenyfeer Martínez Buitrago and Mariana Cal

In 2021, Alejandro Simón, CEO of Sancor Seguros Group, had to reassess the Group’s digital transformation strategy. View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina

21 Nov 2006
First Look

First Look: November 21, 2006

percentage of patients of all kinds who can find exchanges. Forward-Looking Focus: Can Firms Have Adaptive Foresight? Authors:Valarie A. Zeithaml, Ruth Bolton, John Deighton, Timothy Kenningham, Katherine N. Lemon, and J. Andrew Peterson... View Details

Keywords: Sean Silverthorne

June 2023 (Revised January 2024)
Case

Communities In Schools (Atlanta): Innovating a College Program

By: V. Kasturi Rangan, Lynda M. Applegate and Alexis Lefort

Frank Brown, CIS of Atlanta's new Black CEO, was keen to extend CIS's well-honed case management in schools program to youth in college. Founded 50 years ago by Bill Milliken, CIS, a network of 110 affiliates, had built a strong program of assisting and supporting... View Details

Keywords: Decisions; Education; Expansion; Organizational Change and Adaptation; Atlanta

January 19, 2021
Article

How to Be a 'Glass-Shattering' Organization

By: Colleen Ammerman and Boris Groysberg

Advancing gender equality is certainly desirable, but may not seem vital during this turbulent time — yet that assumption couldn’t be further from the truth. In fact, losing sight of gender equity right now is likely to put you at a real disadvantage when the pandemic... View Details

Keywords: Gender Equity; Gender Inclusivity; Gender; Equality and Inequality; Organizational Change and Adaptation

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Article

Reflections: Toward a Normative and Actionable Theory of Planned Organizational Change and Development

By: Michael Beer

A normative and actionable theory of planned organizational change and development is proposed based on fifty years of engagement by the author as a scholar-consultant. Five principles are central features of the theory and practice proposed: 1) Organizations are... View Details

Keywords: Consultant; Process; Systems; Silence; Organizational Change and Adaptation; Leadership; Learning; Management Teams

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2009
Chapter

Business Network Transformation in Action

By: Marco Iansiti and Ross Sullivan

Keywords: Business Ventures; Networks; Organizational Change and Adaptation; Transformation

2005
Chapter

The Price of Progress: Structually Induced Inaction

By: Scott Snook and Jeffrey C. Connor

Keywords: Organizational Structure; Organizational Change and Adaptation; Outcome or Result

1998
Chapter

Changing Formal and Informal Structure to Enhance Organizational Knowledge

By: T. Thompson and Kathleen L. Valley

Keywords: Organizational Change and Adaptation; Organizational Structure; Knowledge Acquisition