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  • 17 Feb 2009
  • Research & Ideas

What’s Good about Quiet Rule-Breaking

endanger the existence of moral gray zones. For instance, whereas truck drivers in the past could pick up passengers en route, today a video camera is often used to monitor the driver's seat. In some instances a driver can lose his job if... View Details
Keywords: by Martha Lagace
  • 29 Sep 2003
  • Research & Ideas

Pride Goeth Before a Profit

message, but he overcomes that by using an "unscripted fireside chat. It's 'Here's what we are doing well,' with a lot of thank-yous and kudos and pointing out wins and successes, and then talking about how we need to redirect energy into what comes next."... View Details
Keywords: by Theodore Kinni
  • 18 Apr 2019
  • Research & Ideas

Open Innovation Contestants Build AI-Based Cancer Tool

potential problem and then solidified the relationship with Dr. Mak. We then identified and addressed regulatory and practical issues like consent, access to images, and annotation and development of the video teaching tool. LISH... View Details
Keywords: by Martha Lagace; Health; Medical Devices & Supplies
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

video rental chains. The combination of a large national inventory, a recommendation system that drove viewership across the broad catalog, and a large customer base made Netflix a force to be reckoned with, especially as a distribution... View Details
Keywords: Martha Lagace
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

colleague Felix Oberholzer-Gee and others were able to interview at length some of Turkey’s most prominent business leaders, including Hamdi Akin, Cem Boyner, Rahmi Koç, Hüsnü Őzyeğin and Güler Sabanci. Our website hosts a wonderful set of short View Details
Keywords: by Sean Silverthorne
  • 03 Apr 2019
  • Book

Fintech's Game-Changing Opportunities for Small Business

mobility, and the fabric of our communities. The Bright Future of Small Business in America View Video Karen Mills provides an example of the bright future of small businesses from her new book, “Fintech, Small Business, and The American... View Details
Keywords: by Martha Lagace; Banking; Financial Services
  • 18 Jan 2021
  • Book

How Thinking Like a Startup Helps Governments Solve More Problems

might afford a way for them to actually work together and solve problems. View Video Video: Mitch Weiss, echoing Martin Luther King Jr.’s famous quote that “the time is always right to do right,” says that “these moments we’re living... View Details
Keywords: by Martha Lagace
  • 05 Sep 2017
  • First Look

First Look at New Research and Ideas, September 5, 2017

cinema chain in Peru, to reinvent the movie-going experience for Peruvians. Cineplanet wishes to better align their operating model with the needs and behaviors of its customers. Please note: This case study includes mandatory video... View Details
Keywords: Sean Silverthorne
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

investment in producing video content for the web. The case concludes by presenting various options under consideration by Abrahams-options that dealt both with external challenges (How should he define his brand? Which markets should he... View Details
Keywords: Martha Lagace
  • 19 Jan 2016
  • First Look

January 19, 2016

Grommet The Grommet, an online product launch platform, was at the brink of scaling its business. The Grommet's daily launch and sale of innovative consumer products, using personal videos created by product makers, had led to its initial... View Details
Keywords: Sean Silverthorne
  • 23 Aug 2016
  • First Look

August 23, 2016

their instruction from inexperienced newly minted college graduates called tutors, who are supervised by one master teacher, called a Director of Curriculum of Instruction (DCI). In addition, the Match Next team infuses technology into instruction (e.g., students watch... View Details
Keywords: Sean Silverthorne
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., Carole A. Winkler, and Benjamin Weinstock. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 720-373, September 2019. (Revised September 2019.)
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

used over several classes. The entire series, including its video products, was designed to be modular. The case covers the youth and career trajectory of Christine Lagarde across her time at Baker & McKenzie, as a minister in the... View Details
Keywords: Dina Gerdeman
  • 16 Jul 2013
  • First Look

First Look: July 16

more or less effective? Does bundling serve as a complement or substitute to network effects? To address these questions, we develop a consumer-choice model from micro-foundations to capture the essentials of our setting, the handheld View Details
Keywords: Anna Secino
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