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  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

taking people from unemployment to good jobs (in the case of FocusHope, in partnership with the auto industry). The US community college network, by instituting the kind of co-op program with industry similar to the kind Northeastern View Details
Keywords: by James Heskett; Construction
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

Capital, Competitor Ties, and Entrepreneurial Innovation, published in the October 2015 Academy of Management Journal and co-written with Emily Cox Pahnke and Benjamin Hallen of the University of Washington and Dan Wang of Columbia... View Details
Keywords: by Michael Blanding; Financial Services; Banking
  • 20 Aug 2014
  • Research & Ideas

Dragging Patent Trolls Into the Light

Harvard Business School; Umit G. Gurun, of University of Texas at Dallas; and Scott Duke Kominers, of the Harvard Society of Fellows, attempts to answer that question by studying which firms NPEs target in litigation, when the litigation... View Details
Keywords: by Michael Blanding; Legal Services
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

referring to massive open online courses pioneered by many universities that put their lectures and course content online. That has provided new access to students on two dimensions, says Kim, distance and time. Distance, because now... View Details
Keywords: by Michael Blanding; Education
  • 12 Feb 2014
  • Research & Ideas

Private Sector, Public Good

global leaders I meet are beginning to think quite hard about addressing their role in these problems," Henderson said. "There is so much power at firms. They have the ability to make a difference." Henderson is the John and Natty McArthur View Details
Keywords: by Dina Gerdeman
  • 17 Sep 2001
  • Research & Ideas

Let Customers Call the Shots

know and control what is done with their information. Q: Do these services do better by focusing on the higher-end market, or is the resistance you describe pretty universal for all users? A: The high-end/low-end distinction seems pretty... View Details
Keywords: by Martha Lagace
  • 11 Jan 2000
  • Research & Ideas

Calling All Managers: How to Build a Better Call Center

revenue. HBS Professor Frances X. Frei and her colleagues Ann Evenson and Patrick T. Harker, both of The Wharton School at the University of Pennsylvania, have studied the use of call centers in this industry. In their working paper... View Details
Keywords: by Martha Lagace; Service; Financial Services
  • 11 Oct 2024
  • Research & Ideas

How AI Could Ease the Refugee Crisis and Bring New Talent to Businesses

and studied the performance of the algorithms with Kirk Bansak, an assistant professor at the University of California at Berkeley. The work builds from their partnership with the Immigration Policy Lab at Stanford University, which uses... View Details
Keywords: by Ben Rand; Technology; Information Technology
  • 16 Jul 2024
  • Research & Ideas

Weighing Digital Tradeoffs in Private Equity

intent on trimming expenses. So is the investment worth it? Baik and Srinivasan explore this tension in their working paper, “Private Equity and Digital Transformation,” cowritten with Wilbur Chen of the Hong Kong University of Science... View Details
Keywords: by Michael Blanding; Financial Services
  • 28 Sep 2009
  • Research & Ideas

Improving Accountability at the World Bank

democratic decision-making and accountability," Ebrahim told the committee. As author of NGOs and Organizational Change: Discourse, Reporting, and Learning (Cambridge University Press, 2003), co-editor of Global Accountabilities:... View Details
Keywords: by Alnoor Ebrahim
  • 16 Dec 2008
  • First Look

First Look: December 16, 2008

charity that will sap the strengths of the profit-maximizing corporation, while journalist Martin Wolf maintains that the maximization of profit is far from universally accepted, and rightly so. Chicago Nobel laureate Gary Becker wonders... View Details
Keywords: Sean Silverthorne
  • 13 Aug 2020
  • Research & Ideas

6 Ways to Support COVID-Weary Employees

happy hours, and if possible, having a physically distancing picnic. Social connection doesn’t always mean a Zoom call; sometimes even a text message can be enough. Use ‘job crafting’ to let employees modify their roles Jayanth Narayanan, associate professor at the... View Details
Keywords: by Dina Gerdeman
  • 05 Jun 2007
  • First Look

First Look: June 5, 2007

Case 707-559 Describes the joint efforts of the German health plan KKH and Essen University Hospital to develop an integrated practice unit (IPU), and the West German Headache Center's efforts to improve the quality of migraine care.... View Details
Keywords: Martha Lagace
  • 03 Apr 2018
  • First Look

New Research and Ideas, April 3, 2018

combine administrative data on all firms in Spain with a matched bank-firm-loan dataset on the universe of corporate loans for 2003–2013 to identify bank-specific shocks for each year using methods from the matched employer-employee... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2015
  • Research & Ideas

Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers

Universal Desire for More Equal Pay" by Sorapop Kiatpongsan and Michael I. Norton, copyright 2014, Perspectives on Psychological Science "Executive Paywatch: High-paid CEOs and the Low-Wage Economy," copyright 2015, AFL-CIO Thinking back... View Details
Keywords: by Carmen Nobel; Retail
  • 24 Nov 2014
  • Research & Ideas

Corrupting Silence: Companies Must Speak Up Against Bribes

million bribe to secure the $1.3 billion contract to construct the McGill University Health Centre in Montreal. The company billed the Quebec government for $191 million in cost overruns, for which it is unlikely to be reimbursed. In... View Details
Keywords: by Michael Blanding
  • 13 Mar 2014
  • Research & Ideas

Can We Get To Where We Need To Go?

economic impact, said Kanter, the HBS Ernest L. Arbuckle Professor of Business Administration. Based on discussions during the summit, Kanter outlined some of the country's infrastructure needs: Universal high-speed broadband, which can... View Details
Keywords: by Dina Gerdeman; Transportation; Air Transportation; Auto
  • 17 Aug 2011
  • Research & Ideas

Protecting against the Pirates of Bollywood

specialized in online crime, with one agency targeting Internet users in India and two focused on foreign users. The agencies identified and shut down 11,000 online links. A single global release date further helped thwart online piracy. "By having a View Details
Keywords: by Kim Girard; Motion Pictures & Video
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

Citizens, industrial polluters, and scholars do not usually see eye to eye—but that may change with a new Web site that monitors corporate environmental performance in the United States. According to the university professors who created... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

consider the real effects of bank lending shocks and how they permeate the economy through buyer-supplier linkages. We combine administrative data on all firms in Spain with a matched bank-firm-loan dataset incorporating information on the View Details
Keywords: Sean Silverthorne
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