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Show Results For
- All HBS Web
(2,094)
- People (3)
- News (379)
- Research (1,347)
- Events (3)
- Multimedia (4)
- Faculty Publications (598)
- Web
Online Transforming Customer Experiences Course | HBS Online
starts July 30th Enroll Now Gain a systematic approach for delivering standout services and experiences that provide a competitive edge and build customer loyalty. 4 weeks 5-6 hours per week 4 modules Self-Paced This course earns you a... View Details
- 19 Sep 2011
- Research & Ideas
Doomsday Coming for Catastrophic Risk Insurers?
increases. Diversification The Wrong Way Reinsurance firms are pushed to diversify, diversify, diversify, but they need to do it well, which Froot hasn't found to be the case. Reinsurers often diversify in order to garner good scores from ratings agencies—and those... View Details
- 10 Apr 2012
- First Look
First Look: April 10
Corstjens and Rajiv Lal Publication:Harvard Business Review 90, no. 4 (April 2012) Abstract Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and View Details
Keywords: Carmen Nobel
- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
In 1908, Harvard Business School’s first dean, Edwin Francis Gay, welcomed the School’s inaugural class of 59 students by saying that HBS was challenged with encouraging its students to have the “intellectual respect for business as a profession, with the social... View Details
- 26 Nov 2019
- News
Fintech, Small Business & the American Dream
Mills asked, “How do we keep this piece of the economy vibrant?” As Mills’s research demonstrates, small business lending hadn’t changed in 50 to 100 years. Traditional banks failed to deliver a positive customer experience and struggled to View Details
- Web
Winning with Digital Platforms Online Course | HBS Online
challenges associated with developing, overseeing, or interacting with a platform business Explore strategies for transitioning a product or service into a platform Build offensive and defensive plans to effectively develop or compete... View Details
- 21 May 2013
- First Look
First Look: May 21
retail industry depends extensively on store liquidation, not only as a means for investors to recover capital from failed ventures, but also to allow managers of going concerns to divest stores in efforts to enhance performance and to change strategy. Recent examples... View Details
Keywords: Sean Silverthorne
- 23 Sep 2014
- First Look
First Look: September 23
conduct-that diffuse global standards. But little is known about the conditions under which companies adhere to these standards. We conduct one of the first large-scale comparative studies to determine which international, domestic, civil society, and market... View Details
Keywords: Sean Silverthorne
- Web
Sara Marcus Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- 25 Aug 2008
- Research & Ideas
HBS Cases: Walking Away from a $3 Billion Deal
It's no secret that private equity firms have enjoyed massive profits in recent years. In Private Equity Finance, a course in the second-year MBA elective curriculum, students follow the life cycle of a deal in order to learn more about... View Details
- 01 Mar 2010
- News
Noted & Quoted
computing and mobility. That has the potential to change the economics of the Internet business and to redistribute profits yet again.” — HBS professor David Yoffie talking about the potential economic effects of people increasingly... View Details
- 26 Aug 2024
- Research & Ideas
Can AI Match Human Ingenuity in Creative Problem-Solving?
ideas that would involve “sharing, leasing, reusing, repairing, refurbishing [or] recycling existing materials and products as long as possible.” Suggestions would be scored for uniqueness, environmental benefits, profit potential, and... View Details
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
confident he could arrange another round of private financing, which should suffice to carry the company through to profitability in 2002. New market opportunities were arising, such as providing dry cleaning through grocery-store View Details
Keywords: by John S. Rosenberg
- Web
Elaine MacDonald Archives | Social Enterprise
Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
- 01 Sep 2007
- News
Where Are They Now?
HBS faculty in 1980 and teaching organizational behavior, in 1985 he decamped to Au Bon Pain, the chain of bakery cafés, serving as COO for several years before returning to HBS. At the School again until 1998, he taught, wrote books, and... View Details
- Web
Courses by Faculty - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 24 Jun 2025 By Faculty View by Unit | View by Course Title | View by Faculty | Print View A B C D E F G H I J K L M N P R S T V W Y Z A Course Title Area Term Quarter Credits Juan Alcacer Driving View Details
- 02 Mar 2015
- Research & Ideas
Retail Reaches a Tipping Point—Which Stores Will Survive?
many of these businesses is still challenged," says Lal, the Stanley Roth, Sr. Professor of Retailing. "From a profit perspective, from a growth perspective, and more importantly from a return on investment perspective." In addition to... View Details
- 03 Mar 2015
- First Look
First Look: March 3
that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic conditions and primary care, a bundled payment is a single... View Details
Keywords: Sean Silverthorne
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
"Stores no longer have the soul of the past and reflect a chain of stores vs. the warm feeling of a neighborhood store." Starbucks tried to add value through innovation, offering wi-fi service and... View Details
- 24 Feb 2009
- First Look
First Look: February 24, 2009
distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who were American's best customers.... View Details
Keywords: Martha Lagace