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  • All HBS Web  (9,041)
    • People  (12)
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  • January 2009
  • Supplement

Live Nation Faces the Music (B)

By: Stephen P. Bradley, Frank V. Cespedes and Kerry Herman
In 2008, concert producer and promoter Live Nation, faces a decision about its strategy in light of the tumultuous changes in the music industry and the increasing power of the major artists. As the music business once again recreates itself in response to new... View Details
Keywords: Arts; Transformation; Revenue; Framework; Five Forces Framework; Demand and Consumers; Industry Structures; Relationships; Opportunities; Power and Influence; Business Strategy; Music Industry
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Bradley, Stephen P., Frank V. Cespedes, and Kerry Herman. "Live Nation Faces the Music (B)." Harvard Business School Supplement 709-465, January 2009.

    Sunil Gupta

    Co-Chair, Driving Digital Strategy

    Sunil Gupta is the Edward W. Carter Professor of Business Administration and  co-chair of the executive program on Driving... View Details

    Keywords: advertising; communications; consumer products; credit card; education industry; financial services; high technology; marketing industry; telecommunications
    • 12 Sep 2023
    • Book

    Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

    spiritual connections. They’re oblivious to the power these pillars could bring to their mindset, the authors say. Big idea 1: Put your own oxygen mask on first for better relationships The authors zoom in on the emotional contagion... View Details
    Keywords: by Avery Forman
    • 01 Aug 2006
    • First Look

    First Look: August 1, 2006

      Working PapersUnfinished Business: The Impact of Race on Understanding Mentoring Relationships Authors:Stacy Blake-Beard, Audrey Murrell, and David Thomas Abstract W.E.B. DuBois's 1903 words are prophetic, as he proclaims the importance... View Details
    Keywords: Sean Silverthorne
    • October 2017 (Revised April 2019)
    • Case

    Eastern Bank: Innovating Through Eastern Labs

    By: Karen Mills, Dennis Campbell and Aaron Mukerjee
    Eastern Bank is a 200-year-old New England mutual bank with a community focus. Eastern specializes in small business lending, having made strategic investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were... View Details
    Keywords: Banks and Banking; Technological Innovation; Entrepreneurship; Management
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    Mills, Karen, Dennis Campbell, and Aaron Mukerjee. "Eastern Bank: Innovating Through Eastern Labs." Harvard Business School Case 318-068, October 2017. (Revised April 2019.)
    • March 17, 2021
    • Other Article

    Beyond Pajamas: Sizing Up the Pandemic Shopper

    By: Ayelet Israeli, Eva Ascarza and Laura Castrillo
    A first look at how the COVID-19 pandemic impacted e-commerce apparel shopping in the US and the UK. Extensive analysis and interactive graphics utilizing millions of transactions.
    While the pandemic is still playing out, our preliminary investigations... View Details
    Keywords: Retail; Retail Analytics; Consumer; Pandemic; COVID; COVID-19; Apparel; Ecommerce; Online Shopping; Online Apparel; Online Sales; Returns; CRM; Customer Retention; Customer Experience; Customer Value; Digital; Customer Focus and Relationships; Customers; Health Pandemics; Consumer Behavior; Customer Relationship Management; Internet and the Web; Behavior; E-commerce; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States; United Kingdom
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    Israeli, Ayelet, Eva Ascarza, and Laura Castrillo. "Beyond Pajamas: Sizing Up the Pandemic Shopper." Harvard Business School Working Knowledge (March 17, 2021).
    • 2024
    • Working Paper

    CSR Under the Pressure of Financial Shocks

    By: Monica Kabutey, Syrena Shirley and Anywhere Sikochi
    This study examines how the COVID-19 pandemic influenced firms' interactions with customers and suppliers. Customer-supplier relationships are essential because the success of interconnected firms affects the sustainability of the entire supply chain. We use the... View Details
    Keywords: COVID-19 Pandemic; Supply Chain; Customer Focus and Relationships; Business and Stakeholder Relations; Corporate Social Responsibility and Impact; Financial Crisis
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    Kabutey, Monica, Syrena Shirley, and Anywhere Sikochi. "CSR Under the Pressure of Financial Shocks." Harvard Business School Working Paper, No. 25-006, August 2024.
    • Article

    'Making Book Against Oneself,' the Independence Axiom, and Non-Linear Utility Theory

    By: Jerry R. Green
    An individual with known preferences over lotteries can be led to accept random wealth distributions different from his initial endowment by a sequential process in which some uncertainty is resolved and he is offered a new lottery in place of the remaining... View Details
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    Green, Jerry R. "'Making Book Against Oneself,' the Independence Axiom, and Non-Linear Utility Theory." Quarterly Journal of Economics 102, no. 4 (November 1987): 785–796.
    • 1992
    • Working Paper

    Employment versus Sub-Contracting: The Real Trade-Offs

    By: Amar Bhide and Howard Stevenson
    By many accounts, sub-contracting is in the vogue while traditional employment relationships are on the outs. Ten years ago free-lancers, independent subcontractors and the like accounted for about 10 percent of the labor force; today they constitute 25 percent. Of the... View Details
    Keywords: Sub-contracting; Freelancers; Employment; Organizations; Theory
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    Bhide, Amar, and Howard Stevenson. "Employment versus Sub-Contracting: The Real Trade-Offs." Harvard Business School Working Paper, No. 88-046, March 1987. (Revised March 1992.)
    • 2020
    • Working Paper

    Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender

    By: Clarissa Hauptmann, Syrena Shirley and Anywhere Sikochi
    We examine the relationship between the gender of executives and corporate creditor recovery rates. Using 2,288 defaulted debt instruments, we find that female executives are associated with higher creditor recovery rates. Our findings are robust to tests that correct... View Details
    Keywords: Executive Gender; Default; Recovery Rates; Debt; Corporate Bonds; Conservatism; Leadership; Gender; Borrowing and Debt; Bonds; Risk Management
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    Hauptmann, Clarissa, Syrena Shirley, and Anywhere Sikochi. "Corporate Leadership and Creditor Recovery Rates: Evidence from Executive Gender." Harvard Business School Working Paper, No. 20-087, February 2020.
    • July 2018 (Revised November 2018)
    • Case

    Hidrovias do Brasil: Navigating Unchartered Waters

    By: Boris Groysberg and Sarah L. Abbott
    Since its founding eight years earlier, Hidrovias do Brasil (“Hidrovias”), an integrated logistics provider serving corporate customers exporting products from South America via the Atlantic Ocean, had grown to 900 employees and $253 million in annual revenues.... View Details
    Keywords: Human Resources; Private Equity; Brazil; Entrepreneurial Organizations; Operation Management; General Management; Entrepreneurship; Finance; Growth and Development; Leadership; Operations; Problems and Challenges; Transportation; Human Capital; Strategy; Emerging Markets; Brazil
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    Groysberg, Boris, and Sarah L. Abbott. "Hidrovias do Brasil: Navigating Unchartered Waters." Harvard Business School Case 419-007, July 2018. (Revised November 2018.)
    • June 2013
    • Teaching Note

    A Politician in a Leather Suit and the Paradox of Japanese Capitalism

    By: Karthik Ramanna
    Two lost decades later, capitalism in Japan embodies peculiar contradictions—preserving wealth and social stability in the face of declining economic power. Scant transparency in Japanese corporate practices plays an important role in this phenomenon. Sometimes... View Details
    Keywords: Japan; Tokyo; Economic Systems; Corporate Accountability; Values and Beliefs; Fairness; Crime and Corruption; Civil Society or Community; Corporate Governance; Economic Slowdown and Stagnation; Tokyo
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    Ramanna, Karthik. "A Politician in a Leather Suit and the Paradox of Japanese Capitalism ." Harvard Business School Teaching Note 113-139, June 2013.
    • Article

    Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions

    By: Roy Y.J. Chua and Sheena Iyengar
    A perennial question facing managers is how much decision latitude to give their employees at work. The current research investigates how decision latitude affects employees' perceptions of managers' personalities and, in turn, their leadership effectiveness. Results... View Details
    Keywords: Decisions; Leadership; Perception; Employees; Performance Effectiveness; Personal Characteristics
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    Chua, Roy Y.J., and Sheena Iyengar. "Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions." Leadership Quarterly 22, no. 5 (October 2011): 863–880.
    • August 2005 (Revised December 2006)
    • Case

    Procter & Gamble: Electronic Data Capture and Clinical Trial Management

    By: Robert S. Huckman and Mark J. Cotteleer
    Considers whether the management of Procter & Gamble (P&G) Pharmaceuticals should adopt Web-based electronic data capture (EDC) as the default standard for the management of its clinical drug trials. Provides a detailed description of the existing paper-based process... View Details
    Keywords: Health Testing and Trials; Internet and the Web; Information Technology; Adoption; Business Processes; Industry Structures; Technological Innovation; Service Operations; Pharmaceutical Industry; United States
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    Huckman, Robert S., and Mark J. Cotteleer. "Procter & Gamble: Electronic Data Capture and Clinical Trial Management." Harvard Business School Case 606-033, August 2005. (Revised December 2006.)
    • June 2000
    • Supplement

    SCORE! Educational Centers

    Contains three segments. In the first segment, Alan Tripp, founder of SCORE!, discusses his experience creating and growing SCORE!. Designed to be used with the (A), (B), and (C) cases. In the second segment, Tripp and Rob Waldron, current president of SCORE! (now a... View Details
    Keywords: Organizational Change and Adaptation; Entrepreneurship; Service Industry; Education Industry
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    Burton, M. Diane. "SCORE! Educational Centers." Harvard Business School Video Supplement 400-504, June 2000.

      The Link Between Bonds and Individual Stocks

      Government bonds comove more strongly with bond-like stocks: stocks of large, mature, low-volatility, profitable, dividend-paying firms that are neither high growth nor distressed. Variables derived from the yield curve that are already known to predict returns on... View Details

      • November 1990 (Revised March 1994)
      • Case

      Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)

      By: Lynda M. Applegate and Herminia M. Ibarra
      Describes grassroots effort which culminated in Digital's winning a competitive bid for the outsourcing of Kodak's internal telecommunications business. Describes the "Telstar" project, from the initial identification of the business opportunity to the process of... View Details
      Keywords: Innovation and Management; Partners and Partnerships; Leading Change; Agreements and Arrangements; Business or Company Management; Bids and Bidding; Decision Making; Management Teams; Telecommunications Industry
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      Applegate, Lynda M., and Herminia M. Ibarra. "Digital Equipment Corp.: The Kodak Outsourcing Agreement (A)." Harvard Business School Case 191-039, November 1990. (Revised March 1994.)
      • Web

      Curriculum - Case Method Project

      Jackson; Indian Removal; Trail of Tears Banking and Politics in Antebellum New York (1838) This case looks closely at state-level politics and the relationship between political parties and banking in early 19th century New York,... View Details
      • 17 Aug 2023
      • Research & Ideas

      ‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

      during the pandemic gave researchers an opportunity to look at the impact of an influx of liquidity into the market and its relationship to cryptocurrency investing. Di Maggio and his team examined levels of cryptocurrency investing at... View Details
      Keywords: by Ben Rand
      • 2008
      • Book

      Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

      By: James L. Heskett, W. Earl Sasser Jr. and Joe Wheeler
      Hundreds of large organizations worldwide have used the groundbreaking Service Profit Chain to improve business performance. Now The Ownership Quotient reveals the next generation of the chain: customer and employee "owners" of your business. Employee-owners exhibit... View Details
      Keywords: Customer Satisfaction; Organizational Change and Adaptation; Customer Ownership; Employee Ownership; Competitive Advantage; Value Creation
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      Heskett, James L., W. Earl Sasser Jr., and Joe Wheeler. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage. Harvard Business Press, 2008.
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