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- All HBS Web
(2,026)
- People (6)
- News (423)
- Research (1,364)
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Innovation and Renovation: Optimizing Product Line Architecture - Course Catalog
“renovation”—keeping an offering’s essence intact while re-energizing it for greater impact—we will ask ourselves how to: Assess the quality of an innovation. Develop a framework to assess whether a new product or service will truly... View Details
- 01 Jan 2005
- News
Judith R. Haberkorn, 111th AMP, 1992
general manager of Special Services for NYNEX, responsible for servicing New England's largest corporate customers. Later that same year, she was named general manager of Access Markets, Marketing, and... View Details
- 02 Feb 2010
- First Look
First Look: Feb. 2
various perspectives, raise conceptual and empirical concerns, underscore challenges for further development of this literature, and provide directions for future research. Quality Management and Job... View Details
Keywords: Martha Lagace
- 01 Feb 2000
- News
Tales Out of School
kids after school. Children need quality after-school activities." After completing her White House service in 1995, Hoit became managing director of Sylvan Learning Systems, a national supplemental... View Details
- 14 May 2013
- First Look
First Look: May 14
of investing at home than those where external managers are involved. At the same time, SWFs with external managers tend to invest in lower P/E industries, which see an increase in the P/E ratios in the year... View Details
Keywords: Sean Silverthorne
- 23 Jan 2020
- Research & Ideas
Businesses Need a 'Catalyst' to Make CSR Practices Stick
Many companies follow a tried-and-true approach to pursuing corporate social responsibility practices. They set aside a certain amount per year to fund a CSR office, which then tries to help clean up the environment or improve the quality of life of people in the areas... View Details
Keywords: by Michael Blanding
- 25 May 2016
- Research & Ideas
How Consumers and Businesses are Reshaping Public Health
recognize that patients know themselves better than anyone and therefore value their insights. Of course, not everyone is interested in or capable of engaging in the management of his or her own health. Some are fatalistic; others avoid... View Details
- 03 Jun 2014
- First Look
First Look: June 3
quite limited. The best path forward involves extensive experimentation and careful evaluation. Publisher's link: http://press.uchicago.edu/ucp/books/book/distributed/I/bo18508109.html August 2013 Advances in Strategic Management The... View Details
Keywords: Sean Silverthorne
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
cubicles—is often treated as an afterthought at immature IT organizations, says HBS professor Robert Austin. Yet this attitude is unwise, because the sooner bugs are caught, the easier and cheaper they are to correct. But who is best suited to control and View Details
- 01 Dec 1997
- News
A Conversation with John Doerr (MBA '76)
markets, and technologies out there. What's lacking are great teams. So a key service from venture capital has become team-building and recruiting. Management skills are absolutely crucial to the quality of... View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
spend more than $800 billion annually on those efforts. Sales compensation plans are at the center of all this activity, the primary tool managers use to motivate and incentivize salespeople. Sales reps feed on two forms of compensation:... View Details
Keywords: by Carmen Nobel
- 08 Jan 2001
- Research & Ideas
Can Japan Compete? [Part Two]
Total Quality Management was strategic when it was developed? Not strategic in the sense that I use the word strategic. "Strategic" is a word that gets used promiscuously—some people use it to mean... View Details
Keywords: by Martha Lagace & Hilah Geer
- 27 Feb 2007
- First Look
First Look: February 27, 2007
of collective action. While the available evidence is generally consistent with these theories, there is a dearth of quality evidence. Moreover, a large part of the variation in access to public goods seems to have nothing to do with the... View Details
Keywords: Martha Lagace
- 01 Oct 1996
- News
New Releases
Leading Change by John P. Kotter (Harvard Business School Press) Total quality management, reengineering, rightsizing, and restructuring -- innovations intended to make companies more competitive -- routinely fall short, says HBS... View Details
- March 2019
- Teaching Note
Zespri Grows
By: David E. Bell and John Masko
Teaching Note for HBS No. 519-047. View Details
Keywords: Agribusiness; Kiwi; Kiwifruit; Agriculture; Global Supply Chain; Branding; Produce; Coordinated Industry Structure; Industry Coordination; Countercyclical Supply; New Product Development; Product Strategy; Differentiation; Food; Quality; Trade; Brands and Branding; Marketing; Strategy; Global Strategy; Change Management; Organizational Change and Adaptation; Globalization; Globalized Firms and Management; Competitive Strategy; Resource Allocation; Product Development; New Zealand
- 07 Jun 2004
- Research & Ideas
The Competition of Countries
rising real per capita income). Capital formation (investment) and the development of human resources are key to this process. Q: Were you surprised by anything you've discovered? A: I am constantly surprised—surprised about corruption and the waste of resources,... View Details
Keywords: by Cynthia Churchwell
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
Rams would also seem to suggest wisdom in the strategy. While taking the league by storm in his first two seasons, McVay has shown some of the qualities we outlined in our previous piece, What Football Firings Teach View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
Harvard Business School started its Japan Research Office in December 2001—smack in the middle of an incredibly turbulent time for the country's economy. The boom years of the 1970s and 1980s—when Japanese management practices and... View Details
Keywords: by Cynthia Churchwell
- 25 Jan 2011
- First Look
First Look: Jan. 25
dynamic, historical account of the events that have shaped the brand over time. Using a particular type of brand biography, "the underdog," we empirically show how managers can strategically use brand biographies in brand... View Details
Keywords: Sean Silverthorne
- Profile
Jeremy Andrus
chain, and selling. I worked for a while as a hotel developer for a Marriott franchisee. Before HBS, I was a management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at... View Details