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Show Results For
- All HBS Web
(2,944)
- People (4)
- News (692)
- Research (1,704)
- Events (21)
- Multimedia (31)
- Faculty Publications (991)
- 20 Dec 2022
- Op-Ed
Employee Feedback: The Key to Retention During the Great Resignation
its high-commitment, high-performance culture for decades. At the leadership level, promotion depends on adherence to the credo and acting on the findings of these honest conversations. These companies, while they remain hierarchical, are... View Details
Keywords: by Michael Beer
- October 2013 (Revised January 2016)
- Case
J.C. Penney's 'Fair and Square' Strategy (Abridged)
By: Elie Ofek and Jill Avery
As he gets ready to release 2nd quarter 2012 results, Ron Johnson, the new CEO of department store J.C. Penney, is reconsidering the dramatic changes he initiated for the business model and brand image of his company. A new pricing scheme he put in place in February,... View Details
Keywords: Business Model; Change Management; Marketing Strategy; Price; Consumer Behavior; Decision Making; Management Teams; Brands and Branding; Retail Industry; United States
Ofek, Elie, and Jill Avery. "J.C. Penney's 'Fair and Square' Strategy (Abridged)." Harvard Business School Case 514-063, October 2013. (Revised January 2016.)
- 20 Jul 2011
- Research & Ideas
Five Discovery Skills that Distinguish Great Innovators
two-thirds of our innovation skills still come through learning—from first understanding the skill, then practicing it, and ultimately gaining confidence in our capacity to create. This is one reason that individuals who grow up in societies that View Details
- 06 Sep 2011
- Research & Ideas
Cheese Moving: Effecting Change Rather Than Accepting It
of WMMC and still wishes to distribute it to his or her employees, I am certainly not going to attempt to interfere with that decision. Every book has useful insights. But in some ways, the message of WMMC may indeed be dangerous, or at least debilitating, because it... View Details
Keywords: by Carmen Nobel
- 17 Dec 2018
- Research & Ideas
Women Receive Harsher Punishment at Work Than Men
treatment for women in the workplace, including lower pay and fewer promotions to upper management. 10 years of data studied To investigate the issue of financial misconduct, the researchers used a detailed set of data from the Financial... View Details
- 29 Nov 2011
- Working Paper Summaries
Local Industrial Structures and Female Entrepreneurship in India
- 2020
- Working Paper
Iterative Coordination and Innovation
By: Sourobh Ghosh and Andy Wu
Agile management practices from the software industry continue to transform the way organizations innovate across industries, yet they remain understudied in the organizations literature. We investigate the widespread Agile practice of iterative coordination: frequent... View Details
Keywords: Innovation; Goals; Specialization; Coordination; Field Experiment; Software Development; Organizations; Collaborative Innovation and Invention; Goals and Objectives; Integration; Software
Ghosh, Sourobh, and Andy Wu. "Iterative Coordination and Innovation." Harvard Business School Working Paper, No. 20-121, January 2020.
- July – August 2009
- Article
Restoring American Competitiveness
By: Gary P. Pisano and Willy C. Shih
For decades, U.S. companies have been outsourcing manufacturing in the belief that it held no competitive advantage. That's been a disaster, maintain Harvard professors Pisano and Shih, because today's low-value manufacturing operations hold the seeds of tomorrow's... View Details
Keywords: Competitive Advantage; Value; Production; Innovation and Invention; Product Development; Government and Politics; Social Issues; Management Practices and Processes; Investment; Research and Development; Job Cuts and Outsourcing; Competency and Skills; Service Industry; United States
Pisano, Gary P., and Willy C. Shih. "Restoring American Competitiveness." Harvard Business Review 87, nos. 7-8 (July–August 2009). (Winner of McKinsey Award. First Place For the best articles published each year in the Harvard Business Review presented by McKinsey & Company.)
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
loud or in your mind as you let these things go. What will be different once you let them go? What do you wish to teach others? Whether your transition is related to a great exit or awesome promotion or because you feel you failed in some... View Details
Keywords: by Julia Austin
- Web
Advisory Board - Entrepreneurship
trustee of the Berkeley Art Museum and Pacific Film Archive, and serves on boards of the Rock Center for Entrepreneurship at Harvard Business School and the University of Illinois College of Engineering. Mr. Burgstone actively supports organizations working to improve... View Details
- Research Summary
"Pricing Practices and Market Power in International Cellular Telephone Markets" (with Dana Nunn)
As the cellular telephone market continues to grow throughout the globe, countries must determine how to best promote market growth and innovation while protecting consumers and ensuring competitive rates. The conventional wisdom has been that introducing competition... View Details
- February 2025
- Article
Improving Customer Compatibility with Tradeoff Transparency
By: Ryan W. Buell and MoonSoo Choi
Through a large-scale field experiment with 393,036 customers considering opening a credit card account with a nationwide retail bank, we investigate how providing transparency into an offering’s tradeoffs affects subsequent rates of customer acquisition and long-run... View Details
Keywords: Transparency; Customer Selection; Customer Compatibility; Retention; Service Operations; Service Delivery; Marketing Strategy; Marketing Communications; Customer Focus and Relationships; Customer Satisfaction; Banking Industry; Australia
Buell, Ryan W., and MoonSoo Choi. "Improving Customer Compatibility with Tradeoff Transparency." Management Science 71, no. 2 (February 2025): 1335–1355.
- Article
Third-party Punishment as a Costly Signal of Trustworthiness
By: Jillian J. Jordan, Moshe Hoffman, Paul Bloom and David G. Rand
Third-party punishment (TPP), in which unaffected observers punish selfishness, promotes cooperation by deterring defection. But why should individuals choose to bear the costs of punishing? We present a game theoretic model of TPP as a costly signal of... View Details
Jordan, Jillian J., Moshe Hoffman, Paul Bloom, and David G. Rand. "Third-party Punishment as a Costly Signal of Trustworthiness." Nature 530, no. 7591 (2016): 473–476.
- July 2021
- Article
Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms
By: Zoë Cullen and Chiara Farronato
We study the growth of online peer-to-peer markets. Using data from TaskRabbit, an expanding marketplace for domestic tasks at the time of our study, we show that growth varies considerably across cities. To disentangle the potential drivers of growth, we look... View Details
Keywords: Two-sided Market; Two-sided Platforms; Peer-to-peer Markets; Platform Strategy; Sharing Economy; Platform Growth; Internet and the Web; Digital Platforms; Strategy; Market Design; Network Effects
Cullen, Zoë, and Chiara Farronato. "Outsourcing Tasks Online: Matching Supply and Demand on Peer-to-Peer Internet Platforms." Management Science 67, no. 7 (July 2021): 3985–4003.
- Article
Design and Testing of a Mobile Health Application Rating Tool
By: David Levine, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas and David Bates
Mobile health applications (“apps”) have rapidly proliferated, yet their ability to improve outcomes for patients remains unclear. A validated tool that addresses apps’ potentially important dimensions has not been available to patients and clinicians. The objective of... View Details
Levine, David, Zo Co, Lisa Newmark, Alissa Groisser, A Jay Holmgren, Jennifer Haas, and David Bates. "Design and Testing of a Mobile Health Application Rating Tool." Art. 74. npj Digital Medicine 3 (2020).
- 04 Apr 2023
- Book
Two Centuries of Business Leaders Who Took a Stand on Social Issues
While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details
- 04 Jan 2024
- News
Great Heights
came to career advancement in a field still dominated by men. Despite companies’ ongoing efforts to diversify, women make up fewer than a quarter of US tech workers. Meanwhile, women in technical roles are half as likely as men to be View Details
Keywords: Amy Crawford
- 01 Sep 2023
- Blog Post
Harvard Business School Announces 2023 Goldsmith Fellows
the Goldsmith Fellowship program to promote student achievement by facilitating greater coordination among cross-sector partners, such as school districts, government agencies, and employers.” Raghav Srinivasan. Raghav brings four years... View Details
- Web
Building From the Bottom Up - Managing the Future of Work
experience of America’s lowest wage earners—those earning below $40,000 a year—when it comes to upward mobility? Are workers able to aspire to an increase in pay or a promotion or both after a reasonable time of employment? A survey of... View Details
- 25 Nov 2019
- Research & Ideas
When Your Passion Works Against You
another, particularly if a team needs to work collaboratively. For example, rather than offering just one promotion among three passionate workers, a manager can offer to promote all employees whose work... View Details
Keywords: by Dina Gerdeman