Primary Care Providers - Publications - Faculty & Research

18 Dec 2012
First Look

First Look: December 18

Care (forthcoming) Abstract Background: Teamwork in health care settings is widely recognized as an important factor in providing high quality patient care. However, the... View Details

Keywords: Carmen Nobel

09 Apr 2014
Research & Ideas

A Playbook for Small-Business Job Creation

to capital, which was a primary focus of hers at the SBA. Spreading The Wealth Having spent over 25 years in private equity and venture capital firms before becoming SBA Administrator, Mills has perspective on challenges and opportunities... View Details

Keywords: by Carmen Nobel; Banking; Financial Services

31 Jan 2012
First Look

First Look: Jan. 31

a challenge for researchers who wish to study them and for the governments, business leaders, and citizens striving to improve life quality in them. The limitations of the dominant development paradigm coupled with the need to focus on consumers View Details

Keywords: Sean Silverthorne & Carmen Nobel

12 Jul 2010
Research & Ideas

Rocket Science Retailing: A Practical Guide

that are paying careful attention to the hiring, training, and rewarding of store employees. Our favorite example of a retailer that has used labor successfully is the online retailer Zappos.com. The company pays very View Details

Keywords: by Martha Lagace; Retail; Auto

29 Sep 2008
Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

professor and Dean of the Faculty, provided a brief outline of the landscape as well as thoughts on how to view the proposed bailout. Lecturer Nicolas P. Retsinas, Director of Harvard University's Joint Center for Housing Studies, then... View Details

Keywords: by Martha Lagace; Financial Services

14 Feb 2017
First Look

First Look at New Research: February 14

list of the most eminent psychological scientists, provide a broad range of insightful perspectives. This book is essential reading for students, researchers, and professionals interested in learning about the development of the biggest... View Details

Keywords: Sean Silverthorne

27 May 2008
Sharpening Your Skills

Sharpening Your Skills: Thinking About Global

Professor John Quelch provides some answers. Key concepts include: For decades, Ford has created specialized products for different countries while Toyota, Nissan, and Honda sold standard products under a single brand umbrella. Ford's... View Details

19 Nov 2010
Research & Ideas

The Landscape of Integrated Reporting: An E-Book

make great progress in society. How can we get started down this path? One way is to introduce progressive ideas and practices that demonstrate to the world we care about more than profits. It's not that profits aren't important; no... View Details

Keywords: by Nitin Nohria; Accounting

05 Apr 2011
First Look

First Look: April 5

service provider effort induce feelings of reciprocity that together mediate the link between operational transparency and increased valuation, and explore boundary conditions and alternative explanations. Read the paper:... View Details

Keywords: Sean Silverthorne

27 Apr 2021
Research & Ideas

New Research: Surviving Bankruptcy, Useful Economics, and Retirement

use of remote patient monitoring services grows—driven by health care limitations imposed by the COVID-19 pandemic—clinicians, payers, and patients face important questions regarding the volume, value, and appropriate use of this View Details

11 Apr 2000
Research & Ideas

Financial Services 24/7

important issues to the fore. Wingspanbank is an Internet-only bank that markets itself with the claim, "If your bank could start over, this is what it would be." Created in a record four months and launched with a huge advertising campaign last summer, Wingspanbank... View Details

Keywords: by Susan Young

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

undergraduate or graduate level of education for leadership, such efforts should strive to provide a context in which individuals can draw their own conclusions regarding such topics of vital importance for future leaders. Further,... View Details

Keywords: by James Heskett

20 Mar 2000
Research & Ideas

No Place Like Home: America’s Housing Crisis and Its Impact on Business

hundred families showed up," she recalls, "to apply for forty apartments." But the private sector, Gould notes, is playing an important role in affordable housing as an investor and is reaping handsome returns for its participation. "The View Details

Keywords: by Garry Emmons; Construction; Real Estate

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

not currently in the full-time workforce. Many of the women who chose to leave their professional careers had approached Clark during his recent visits with alumni groups. They told him they felt disconnected from business and from HBS after leaving full-time work to... View Details

Keywords: by Martha Lagace

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

expected to look for some objective standard of reasonable care before they will concur that indoor environments are reasonably safe. There are likely to be do-it-yourselfers, top shelf evaluators—and charlatans. You will need to be able... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

05 Dec 2011
Research & Ideas

It’s Alive! Business Scholars Turn to Experimental Research

makers." One indicator that experimental research is hot: business is booming at Harvard Business School's Computer Lab for Experimental Research (CLER), which manages a pool of paid human participants and provides researchers with dozens... View Details

Keywords: by Carmen Nobel

20 Feb 2001
Research & Ideas

What’s Next for Japan

critical than Porter of the Japanese government's role in industry, panelist Yoshito Hori (HBS MBA '91) went far beyond Porter in his call for liberalization. "I really don't care about the government," Hori declared. "I... View Details

Keywords: by Hilah Geer

10 Jun 2013
Research & Ideas

How Numbers Talk to People

deep statistical analysis, just good data and reporting approaches. It is often encountered in online businesses, where customer clickstreams provide plenty of data-often too much-for analysis. One expert practitioner of the CSI story... View Details

22 Apr 2002
Research & Ideas

Profits and Prophets: The Role of Values in Investment

provided a good return for a pension fund holder at some point, but that investor and society pay more in the end through increased health care costs. Hayes said that Domini's picture of a system run amok,... View Details

Keywords: by Sean Silverthorne

03 Apr 2017
What Do You Think?

How About Investing in Human Infrastructure?

and skills that the American economy needs.” (Higgins) “ provided it is spent on the areas where there is the greatest performance gap ” (Lewisman). Samuel Reich added that, “ it should (be) limited (to) schools where standard tests... View Details

Keywords: by James Heskett; Construction

Publications