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  • All HBS Web  (2,433)
    • People  (3)
    • News  (548)
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    • Events  (9)
    • Multimedia  (17)
  • Faculty Publications  (783)
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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

an explanation of his firm's capabilities in providing manufacturers with an integrated approach to IT outsourcing, a development in a field where specialization has long been the rule View Details
Keywords: by Jim Aisner
  • 13 Sep 2016
  • First Look

September 13, 2016

business group—is a particular dimension of dynamic capability that has stood Samsung in excellent stead. Relying on internal exhortations to cooperate often leads to a lack of... View Details
  • 14 Dec 1999
  • Research & Ideas

From Spare Change to Real Change: The Social Sector as a Beta Site for Business Innovation

encouraged, but neither activity engages the unique skills and capabilities of business. Consider the typical corporate volunteer program. It almost invariably draws on the lowest common skills in a company... View Details
Keywords: by Rosabeth Moss Kanter
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

warmth plays a more important role than competence. When assessing ourselves, we believe that competence (the capability of someone to carry out intentions) is more important. Without knowing, we often... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

control, and contractual flexibility," they maintain. "Thus it looms as a potential complement or substitute for all of the major categories of existing media and appears View Details
Keywords: by Peter K. Jacobs; Advertising
  • 10 Jun 2013
  • Research & Ideas

How Numbers Talk to People

has a PhD in volcanology, or the study of volcanoes, is capable of some pretty sophisticated mathematical analysis. However, she and her colleagues initially relied on what she... View Details
  • 13 Aug 2024
  • Op-Ed

Can AI Save Physicians from Burnout?

than putting them at odds, allowing AI to be used for the greater good. Many health care organizations are starting to use AI AI, which encompasses machines and software capable of reproducing human behavior... View Details
Keywords: by Susanna Gallani, Lidia Moura, and Katie Sonnefeldt; Health
  • 12 Feb 2001
  • Research & Ideas

Creating Value Across Borders

English and relatively strict rules have been introduced with Der Neuer Markt. These advances have increased the incentives for capable managers to seek entrepreneurial routes. The second difference is the access to technical knowledge.... View Details
Keywords: by Staff
  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

critical moments in the development of all new technologies or skills. It becomes more desirable as even the most basic appliances, such as our mobile phones and watches, become loaded with capabilities... View Details
Keywords: by James Heskett
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

internal processes. Consistent alignment of capabilities and internal processes with the customer value proposition is the core of any strategy execution. Keeping The Board... View Details
Keywords: by Robert S. Kaplan
  • 08 Mar 2012
  • Research & Ideas

Unplugged: What Happened to the Smart Grid?

appliances to turn on when rates were at their lowest. Plus smart meters, monitors, and sensors capable of two-way communication would allow for a more efficient reaction time if an outage was detected,... View Details
Keywords: by Dina Gerdeman; Energy; Utilities
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

designing and managing an operations organization. The best way to do something depends critically on the characteristics and capabilities of your organization and the competitive context in which it finds... View Details
Keywords: by Martha Lagace
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

underdeveloped.) Nokia's CEO knew, however, that the passion and capabilities of the company lay in its cell phone business, and that there was a unique market opportunity to transform [cell phones] from an... View Details
Keywords: by Martha Lagace
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

employees to deliver results to important constituencies—customers, suppliers, investors, lenders, etc. Finally, they recognize and reward these people for results. Consequently, fewer higher-paid people with bigger jobs are capable View Details
Keywords: by James Heskett
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

my new book Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how purpose-driven leaders find success by going beyond focusing only on shareholders and customers and also considering their employees, communities,... View Details
Keywords: by Ranjay Gulati
  • 14 Nov 2012
  • Research & Ideas

New Agenda for Corporate Accountability Reporting

How do you measure corporate accountability? And can you do it credibly? Since the financial crisis of 2008-2009, for-profit corporations are facing greater demand to disclose more than revenues and expenses on annual financial reports. In response, some are pointing... View Details
Keywords: by Martha Lagace; Accounting; Energy; Utilities
  • 07 Jul 2014
  • Research & Ideas

Banning Big-box Stores Can Hurt Local Retailers

Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a... View Details
Keywords: by Carmen Nobel; Retail
  • 16 Apr 2001
  • Research & Ideas

Depression or Euphoria? Navigating the Market’s Mood Swings

to ask themselves what their needs really are, he said, as well as whether the company has a solid economic model and has people capable of formulating good strategy and seizing opportunities that present... View Details
Keywords: by Carrie Levine
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

Internet link is typically $1,000 or more plus monthly connection fees. This cost reversal leads to an abundance of information being offered to a relatively limited Internet audience. Going forward, digital's interactive View Details
Keywords: by Peter K. Jacobs
  • 20 Nov 2000
  • Research & Ideas

Moving from Supply Chains to Supply Networks

inventory, what capabilities each player brings to the table, and so forth. Raman: Our discussion of technology advancements, of course, must include the enhanced ability to... View Details
Keywords: by Staff
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