Filter Results:
(1,439)
Show Results For
- All HBS Web
(2,436)
- People (3)
- News (548)
- Research (1,439)
- Events (9)
- Multimedia (17)
- Faculty Publications (786)
Show Results For
- All HBS Web
(2,436)
- People (3)
- News (548)
- Research (1,439)
- Events (9)
- Multimedia (17)
- Faculty Publications (786)
Sort by
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
appliances to turn on when rates were at their lowest. Plus smart meters, monitors, and sensors capable of two-way communication would allow for a more efficient reaction time if an outage was detected,... View Details
- 13 Sep 2004
- Research & Ideas
Cash and the Woman-Owned Business
rather than problems with women's capabilities and commitment. The following sections explore these widely held beliefs about women's investment in, commitment to, and capability to run substantial... View Details
- 05 Nov 2021
- Op-Ed
How to Tap the Talent Automated HR Platforms Miss
As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details
Keywords: by Joseph B. Fuller
- 15 Oct 2012
- Research & Ideas
Why Business IT Innovation is so Difficult
Harvard Business School professor Kristina Steffenson McElheran studies the effect of information technology on business process innovation. It's a topic, she is sometimes told, that is, well, less than exciting. "I've had people say to... View Details
Keywords: by Maggie Starvish
- 10 Mar 2011
- What Do You Think?
To What Degree Does the Job Make the Person?
warmth plays a more important role than competence. When assessing ourselves, we believe that competence (the capability of someone to carry out intentions) is more important. Without knowing, we often... View Details
Keywords: by James Heskett
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
insurance company as well as one about IBM Watson Health, to explore advances by other players in the integrated patient data market. Note to readers: John Quelch invites Working Knowledge readers to comment on which type of organization... View Details
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI’s capabilities to help solve business problems, particularly in parts of the world with fewer resources and less access to technology. “The fact that generative AI was a little over a year old, and we... View Details
Keywords: by Ben Rand
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
propositions that lead customers to do more business and at higher margins with the company Innovation and excellence in products, services, and processes The capabilities and alignment of employees and... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
industry. That said, technology will be most powerfully utilized during the pandemic by those firms who apply it organization-wide to create more nimble, efficient organizations, more capable of managing the... View Details
Keywords: by Danielle Kost
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
critical moments in the development of all new technologies or skills. It becomes more desirable as even the most basic appliances, such as our mobile phones and watches, become loaded with capabilities... View Details
Keywords: by James Heskett
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
designing and managing an operations organization. The best way to do something depends critically on the characteristics and capabilities of your organization and the competitive context in which it finds... View Details
Keywords: by Martha Lagace
- 25 Sep 2000
- Research & Ideas
Cyber-Marketing: Scouting the Digital Communications Frontier
Internet link is typically $1,000 or more plus monthly connection fees. This cost reversal leads to an abundance of information being offered to a relatively limited Internet audience. Going forward, digital's interactive View Details
Keywords: by Peter K. Jacobs
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
underdeveloped.) Nokia's CEO knew, however, that the passion and capabilities of the company lay in its cell phone business, and that there was a unique market opportunity to transform [cell phones] from an... View Details
Keywords: by Martha Lagace
- 26 Jul 2016
- Research & Ideas
Where will Pokémon Go with Your Personal Information?
possible with modern smartphones loaded with technology like GPS, compasses, accelerometers, and orientation sensors. I would call it a tour-de-force in terms of using all the capabilities embedded in modern... View Details
- 04 Aug 2003
- What Do You Think?
Are We Facing an Attitude Shortage?
employees to deliver results to important constituencies—customers, suppliers, investors, lenders, etc. Finally, they recognize and reward these people for results. Consequently, fewer higher-paid people with bigger jobs are capable View Details
Keywords: by James Heskett
- 05 Jul 2022
- Op-Ed
Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams
business leaders demanded collaboration tools, we saw Zoom and other video conferencing products explode. But MS quickly responded with improvements to Teams’ videoconferencing capabilities and ease of use.... View Details
Keywords: by Danielle Kost
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
my new book Deep Purpose: The Heart and Soul of High-Performance Companies, I explore how purpose-driven leaders find success by going beyond focusing only on shareholders and customers and also considering their employees, communities,... View Details
Keywords: by Ranjay Gulati
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
high turnover, waning commitment, missed recruiting goals, and officer retention nightmares. By studying the development of professional identity over time within the Army's career structure, we hoped to identify a conceptual leverage... View Details
Keywords: by Martha Lagace
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
Tesco shops were replacing independent businesses. "What the politicians did not anticipate was that these large supermarket chains were going to come in anyway, regardless of regulations," Sadun says. "They had reached a... View Details
- 16 Apr 2001
- Research & Ideas
Depression or Euphoria? Navigating the Market’s Mood Swings
to ask themselves what their needs really are, he said, as well as whether the company has a solid economic model and has people capable of formulating good strategy and seizing opportunities that present... View Details
Keywords: by Carrie Levine