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  • Web

Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

documentation regarding his interest in improvements in education and training, the importance of psychology and sociology in personnel management, and the nature of... View Details
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Star Paper Award from the Journal of Financial Economics for "Does Corporate Performance Improve after Mergers?" (April 1992) with Paul M. Healy and Richard S. Ruback. 2000... View Details
  • 20 Aug 2013
  • First Look

First Look: August 20

attaining quotas; and (3) quarterly bonuses help improve performance of the weak performers by serving as pacers to keep the sales force on track... View Details
Keywords: Anna Secino
  • November 2001 (Revised September 2007)
  • Case

Children's Hospital and Clinics (A)

By: Amy C. Edmondson, Michael Roberto and Anita L. Tucker
Describes the major phases of an initiative designed to transform the organization and enhance patient safety. Raises interesting questions about how to encourage candid discussion about failures while continuing to hold people accountable for their performance. View Details
Keywords: Health Care and Treatment; Leading Change; Business Processes; Organizational Change and Adaptation; Organizational Culture; Performance Improvement; Safety; Health Industry
Related
  • 21 Mar 2019
  • HBS Case

The Ferrari Way

car on the market, but the best combination of the two, which makes us the most thrilling. Our concept of performance includes pleasure.” While other sports car manufacturers... View Details
Keywords: by Michael Blanding; Auto
  • 23 Apr 2024
  • In Practice

Getting to Net Zero: The Climate Standards and Ecosystem the World Needs Now

With each month clocking record-breaking temperatures across the planet, this Earth Day reflected the renewed urgency of regulators and businesses to find climate-change solutions. The US Securities and Exchange Commission recently adopted new rules that will mandate... View Details
Keywords: by Rachel Layne
  • Web

Online Finance & Accounting Courses | HBS Online

inform decision-making. We recommend beginning this pathway with Financial Accounting. Financial Accounting Leading with Finance Strategic Financial Analysis Capital Markets: For professionals looking to improve their understanding View Details
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

optimality of capital control taxation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52787 Summer 2017 RAND Journal of Economics Performance Feedback in... View Details
Keywords: Sean Silverthorne
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

directly on the nature of the barriers that you face. When you have a potential deal in mind, we have developed a set of tools to quickly perform what we call a "3-D... View Details
Keywords: by Martha Lagace
  • 28 Mar 2024
  • News

Rooms with a View

Alexander Mirza (MBA 1997) has spent two decades in the hospitality industry, opening and growing major hotel brands, including Hilton, Starwood, and Caesars, with locations around the world. And with each new project, Mirza faced the same primary challenge. “It didn’t... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 24 Feb 2015
  • First Look

First Look: February 24

improve these skills. Constructing a unique dataset consisting of weekly attendance records for 1,179 students, we find that approximately 25% of learners stop attending these... View Details
Keywords: Sean Silverthorne
  • Web

Faculty & Research | Social Enterprise | Harvard Business School

districts in the United States. These efforts have resulted in more than 30 case studies focused on adapting and applying management concepts within urban public school systems to drive improved performance... View Details
  • 16 Apr 2001
  • Research & Ideas

Strategy and the Internet

achieving or strengthening a distinctive strategic positioning. Operational Effectiveness. The Internet is arguably the most powerful tool available today for enhancing operational effectiveness. By easing and speeding the exchange of... View Details
Keywords: by Michael E. Porter
  • 20 Oct 2015
  • First Look

October 20, 2015

improve the lives of the estimated two billion people who live on less than $2 a day by facilitating more secure, accessible, and reliable ways to store and transfer money than are currently available. The... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

encourage participation, reduce gaming, and aggregate information in order to improve liquidity, efficiency, and equity in markets. We also discuss a number of fruitful applications View Details
Keywords: Carmen Nobel
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

"discipline"—mathematics, economics, sociology, and psychology, among others. These recommendations were received warmly by business schools seeking to improve their reputations and acceptance in the academic community. Many... View Details
Keywords: by James Heskett
  • February 2008 (Revised May 2008)
  • Case

Lincoln Financial Group (A)

Lincoln Financial Group (LFG) reorganizes its business in order to improve customer intimacy. However, to implement the strategy, they need to effect significant changes in the skills of their salespeople. This case series straddles human resource management, corporate... View Details
Keywords: Competency and Skills; Customer Relationship Management; Training; Selection and Staffing; Organizational Change and Adaptation; Performance Evaluation; Sales; Corporate Strategy
Related
  • 11 May 2009
  • Research & Ideas

The IT Leader’s Hero Quest

become a "participative sport" for the senior management team, rather than a "spectator sport." Barton was persistent in making the senior management play IT as a participative sport. Davies wasn't. In the structure... View Details
Keywords: by Martha Lagace
  • 27 Apr 2010
  • First Look

First Look: April 27

of accounting earnings in predicting future cash flows using out-of-sample predictions and market value of equity as a proxy for all future cash flows. We find that, on average, accruals View Details
Keywords: Martha Lagace
  • Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

lowest costs, and penalizes those who fail to effectively improve patient health. Episode-based or bundled payments for complete cycles of care do the best job of aligning... View Details