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  • 22 Apr 2022
  • Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

hire workers with a criminal history, especially if crime and safety insurance is available, or if the worker can provide past work performance reviews. The findings were included in a working paper, Increasing the Demand for Workers with... View Details
Keywords: by Jay Fitzgerald
  • May 2018
  • Article

The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work

By: Andrew Brodsky and Teresa M. Amabile
Although both media commentary and academic research have focused much attention on the dilemma of employees being too busy, this paper presents evidence of the opposite phenomenon, in which employees do not have enough work to fill their time and are left with hours... View Details
Keywords: Employees; Working Conditions; Performance Consistency; Performance Productivity
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  • 2013
  • Article

The Impact of Electronic Health Record Use on Physician Productivity

By: Julia Adler-Milstein and Robert S. Huckman
To examine the impact of the degree of electronic health record (EHR) use and delegation of EHR tasks on clinician productivity in ambulatory settings.
Study Design: We examined EHR use in primary care practices that implemented a web-based EHR from athenahealth... View Details
Keywords: Electronic Health Records; Health Care; Productivity; Healthcare IT; Information Technology; Performance Productivity; Health Care and Treatment; Health Industry
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  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

in reinforcing stereotypes, which conflate leadership with masculinity. When the industry or subject of the case is traditionally associated with men and masculinity, the leader-equals-male effect compounds. "A robust body of research has... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

seven “C” attributes shared by effective coronavirus leaders. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a leader to project a sense of calm through this difficult, uncertain... View Details
Keywords: by Sean Silverthorne
  • 21 Dec 2011
  • Research & Ideas

The Most Common Strategy Mistakes

somehow you can achieve better results. This is a hard race to win. So many managers confuse operational effectiveness with strategy. Another common mistake is confusing marketing with strategy. It's natural for strategy to arise from a... View Details
Keywords: by Joan Magretta
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

http://intranet.hbs.edu/dept/drfd/new_publications/papers/amabile/Challenges_of_Person-Centric%20Work_Psych_Amabile.pdf Perceiving Freedom Givers: Effects of Granting Decision Latitude on Personality and Leadership Perceptions Authors:Roy... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2022
  • What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

and sold between the two countries. Could it be defended at home as a step toward curbing inflation in the US? Maybe, although economists have told us that the effects would be small. How much of it would actually trickle down to... View Details
Keywords: Re: James L. Heskett
  • 01 Apr 2013
  • Research & Ideas

First Minutes are Critical in New-Employee Orientation

companies would see positive performance results by emphasizing employee individuality from day one, testing their hypothesis through a series of field and lab experiments. For starters, they conducted a field study at Wipro, a major... View Details
Keywords: by Carmen Nobel; Web Services; Service; Telecommunications
  • 27 May 2009
  • First Look

First Look: May 27, 2009

utilization in teams, revealing how and when teams appropriately draw on their members' expertise. Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and View Details
Keywords: Martha Lagace
  • Web

6 Steps to Building a Better Workplace for Black Employees - Recruiting

effectively discuss race, but if they approach it with a sense of openness and learning, they can play an important role in advocating change.” Managers must learn to create safe spaces at work to have these conversations and let... View Details
  • 01 Mar 2024
  • News

Alumni and Faculty Books and Podcasts

this compelling, generous, and inspiring memoir, Marsha reckons with the way trauma spreads from generation to generation and person to person, and learns that the effects of trauma need not last a lifetime. On the Brink of Utopia:... View Details
Keywords: Publishing Industries (except Internet); Information
  • Research Summary

Overview

By: Kris Johnson Ferreira
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the... View Details
Keywords: E-commerce; Analytics; Revenue Management; Pricing; Assortment Planning; Field Experiments; Operations; Supply Chain; Supply Chain Management; Retail Industry
  • 15 Mar 2011
  • First Look

First Look: March 15

tax policy. Teams and Team Effectiveness in Health Services Organizations Authors:Bruce J. Fried, Sharon Topping, and Amy C. Edmondson Publication:In Health Care Management: Organization Design and Behavior. 6th ed., edited by Lawton... View Details
Keywords: Sean Silverthorne
  • Article

The Business Case for Curiosity

By: Francesca Gino
Although leaders might say they value inquisitive minds, in reality most stifle curiosity, fearing it will increase risk and inefficiency. Harvard Business School’s Francesca Gino elaborates on the benefits of and common barriers to curiosity in the workplace and... View Details
Keywords: Organizational Culture; Employees; Creativity; Cognition and Thinking; Learning; Decision Making; Performance Effectiveness
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  • 18 Nov 2015
  • Research & Ideas

Who Really Determines CEO Salary Packages?

options), and in terms of how CEO performance is measured. THE NETWORK EFFECT Gallani hypothesized two possible culprits for the isomorphism. The first was the issue of interlocking directorates. Many... View Details
Keywords: by Carmen Nobel; Consulting
  • 20 Oct 2009
  • First Look

First Look: October 20

illustrates that in a gray market setting, the transfer price that maximizes a multinational's profits may also be the same one that maximizes the social welfare of the domestic economy that houses it. Download the paper: http://www.hbs.edu/research/pdf/09-098.pdf... View Details
Keywords: Martha Lagace
  • July 2024
  • Article

Mass General Brigham’s Patient-Reported Outcomes Measurement System: A Decade of Learnings

By: Jason B. Liu, Robert S. Kaplan, David W. Bates, Mario O. Edelen, Rachel C. Sisodia and Andrea L. Pusic
This article describes the strategies that leaders at the Mass General Brigham (MGB) health system have used in launching a standardized patient-reported outcome measure (PROM) collection program in 2012, a major step in the value-based transformation of health care.... View Details
Keywords: Patient-reported Outcomes; Value Based Health Care; Health Care and Treatment; Transformation; Outcome or Result; Organizational Change and Adaptation; Performance Improvement; Health Industry
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  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

overseeing all strategy-related activities—from formulation to execution. It is not intended to perform all of this work, but to facilitate the process so that strategy execution gets accomplished in an integrated fashion across the... View Details
Keywords: by Martha Lagace
  • 18 Sep 2012
  • First Look

First Look: September 18

and presentation quality (e.g., captivating, confident). As predicted, high-power posers performed better and were more likely to be chosen for hire, and this relationship was mediated only by presentation quality, not speech quality.... View Details
Keywords: Sean Silverthorne