Pay It Forward - Publications - Faculty & Research

10 Jul 2000
Research & Ideas

Cable TV: From Community Antennas to Wired Cities

undermine ad-supported broadcasting stations, promulgated a series of regulations that retarded the growth of pay TV. As a result, early efforts to develop pay TV were unsuccessful. 5 The FCC's opposition to... View Details

Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation

05 Apr 2004
Research & Ideas

Six Ways to Build Trust in Negotiations

moves forward and the relationship builds. Express the hope that when a mistake or misunderstanding occurs, as some inevitably will, both sides will see it as a natural part of the learning process and... View Details

Keywords: by Deepak Malhotra

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

"It's so appealing on the surface to think that the best way to approach race is to pretend that it doesn't exist," says behavioral psychologist Michael I. Norton, an associate professor at Harvard Business School. "But research shows... View Details

Keywords: by Carmen Nobel

04 Apr 2024
News

The Making of a Medical Milestone

On March 16, doctors at the Massachusetts General Hospital made history when they successfully transplanted a kidney from a genetically modified pig to a living human. The groundbreaking procedure marked a significant milestone in animal-to-human transplant, or... View Details

Keywords: Margie Kelley

27 Jan 2023
Op-Ed

Have We Lost Sight of Integrity?

Jakarta, Indonesia, crashed into the Java Sea 13 minutes after takeoff. All 189 passengers and crew aboard were killed. Investigations revealed that a design flaw in the aircraft’s Maneuvering Characteristics Augmentation System (MCAS) contributed to the crash. In... View Details

Keywords: by Bill George

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

pay insufficient attention to encouraging employees to cooperate. And when they do consider cooperation, they rely too heavily on incentives alone as the panacea. Those who get it right recognize that... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

targets. And again, we had this idea about putting people on the slate. Now that I look at it three or four years afterwards, we haven't made the progress. So now I need to ensure that everyone on my team comes View Details

Keywords: by Staff; Pharmaceutical

Web

Online Business Essential Courses | HBS Online

Credential Certificate Courses (3) Business Analytics Professor Janice Hammond Unlock actionable insights by mastering data analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5 hrs/week View Details

28 Jun 2021
Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

we were collecting data as events were happening." As it turns out, the actions companies took during those first 90 days of the pandemic depended not only on their cash on hand, but how committed they were to their workers, according to... View Details

Keywords: by Lane Lambert

16 Dec 2020
Blog Post

My HBS Student Loan Story: Ina Foalea (MBA 2018)

the financial challenges I had faced throughout my life. What was your approach to paying for HBS? I applied for need-based financial aid and received a significant amount. I decided not use my savings because View Details

27 Mar 2019
Blog Post

From SNL to Showtime: Pursuing a Career in Entertainment

thought an MBA would help me with that transition. I'd been working in investment banking, and I knew I wanted to shift into entertainment. HBS has amazing entertainment classes/clubs/alumni, so it felt like the right choice. Where are... View Details

24 May 2021
Op-Ed

Can Fabric Waste Become Fashion’s Resource?

COVID-19 has broken fashion’s supply chain. As a result, an already wasteful industry has become more wasteful. Even before the pandemic, the global apparel industry was producing about 92 million tons of textile waste a year. That’s about one garbage truck’s worth of... View Details

Keywords: by Geoffrey Jones and Shelly Xu; Fashion

18 Jan 2022
Research & Ideas

How Eliminating Non-Competes Could Reshape Tech

hand, non-competes make it hard for employees to leave, allowing these businesses to pay employees less and put less effort into retaining them. Senz: If tech companies are forced to work harder to retain... View Details

Keywords: by Kristen Senz; Technology

Web

Research - Behavioral Finance & Financial Stability

unaffected regional and local banks increased small business lending to nearby borrowers and opportunistically expanded their branch networks, dampening the negative effect on small firms during the GFC and its aftermath. See Vitaly’s... View Details

28 Jan 2014
First Look

First Look: January 28

https://www.hbs.edu/faculty/Pages/download.aspx?name=gray%20rand%20et%20al.pdf August 2013 PLoS ONE Give What You Get: Capuchin Monkeys (Cebus apella) and 4-year-old Children Pay Forward Positive and Negative... View Details

Keywords: Sean Silverthorne

Web

Your Alumni Community - Alumni

MBA Class of 1942 Professor of Business Administration); Gunnar Trumbull (Philip Caldwell Professor of Business Administration) 01 Jun 2025 | HBS Magazine Forward Thinking Re: Susan Myers (MBA 1978); Richard Myers (MBA 1984); By: Jen... View Details

Web

Social Enterprise - Faculty & Research

the committee has steadily broadened its purview, now advising on a broad range of issues including innovation and acquisitions in addition to labor practices and resource sustainability. A close examination of Nike's experience has led... View Details

Profile

Brett Laffel

One thing I realized about myself is that it is important for me to be able to learn new things on a regular, if not daily basis. This has shaped my career path because as I search for the ideal job, ensuring that new learning takes place... View Details

21 Aug 2013
Research & Ideas

To Buy Happiness, Spend Money on Other People

adhering to five key principles: Buy Experiences (research shows that material purchases are less satisfying than vacations or concerts); Make it a Treat (limiting access to our favorite things will make us keep appreciating them); Buy... View Details