Organizational Learning - Publications - Faculty & Research

27 Jul 2015
Research & Ideas

The ‘Promotion’ That Makes You Feel Bad

Rationalization The American workers were sympathetic yet relieved that the situation wasn't reversed, with the Americans having to learn Japanese. They also engaged in what Neeley calls status rationalization—expressing the feeling that... View Details

Keywords: by Roberta Holland

06 Jan 2011
What Do You Think?

How Should Management Deal With “Anonymous”?

intended victim. (Ironically, in the meantime we have learned that the "worm" that attacked Iran's nuclear centrifuges and sent them whirling out of control and into self-destruction in all likelihood was carefully engineered... View Details

Keywords: by James L. Heskett

30 Aug 2010
Research & Ideas

Turning Employees Into Problem Solvers

research has focused on the underuse of incident-reporting systems. After all, the thinking went, a system used to collect and report incidents will only help an organization learn from its mistakes and lead to better safety results—to... View Details

Keywords: by Julia Hanna; Health

22 Feb 2000
Research & Ideas

The Mind of the Market: Extending the Frontiers of Marketing Thought

imagery and heard the stories behind the imagery, I saw that images represent quite complex thinking," he says now. "I was learning about the autobiographical nature of images. I also became interested in digital imaging technology, and... View Details

Keywords: by Martha Lagace

01 Sep 2010
News

Five Honored for Missions Accomplished

organizational health. Has the recent financial crisis permanently changed Wall Street? There were many fundamental causes and contributors to the crisis, and we all learned or relearned lessons. Some... View Details

Keywords: awards; Finance; Funds, Trusts, and Other Financial Vehicles; Finance; Space Research and Technology; Government; News, Library, Internet, and Other Services; Information; Clothing and Clothing Accessories Stores; Retail Trade

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

operating room, have been studied by HBS faculty. Amy Edmondson has looked at organizational learning in hospital intensive care units; Gary Pisano and Robert Huckman studied technology adoption and teamwork... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

10 Aug 2020
Blog Post

HBS Summer Fellows Focus on Racial Equity and Justice

sharing author's perspectives and connecting readers to each other for deeper discussion and learning. Allie O'Shea: My personal goals for the internship are to learn more about diversity and inclusion from an View Details

04 Sep 2019
News

Alumni and Faculty Books for September 2019

for parents of 15 to 25 year-olds. They’ve compiled all that they’ve learned into this must-have guide. Grown & Flown is a one-stop resource for parenting teenagers through high school and into those first years of independence. Consider... View Details

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

it), the development cycle is significantly shorter. Proponents of OSS claim that if this demand-side learning (as we call it) is sufficiently strong, OSS will oust traditional software. In addition, software engineers claim that the... View Details

Keywords: by Sean Silverthorne; Technology

03 Feb 2020
What Do You Think?

Can an Organization Have Too Much 'Rebel Talent'?

Perspective (The ability to “constantly broaden (one’s) view of the world and see it as others do”) Diversity (“The tendency to challenge predetermined social roles”) Authenticity (Remaining open and vulnerable in order to connect with others and View Details

Keywords: by James Heskett

17 Apr 2017
HBS Case

This Turkish Debt Collector Is Customer-friendly

turn-around artist who had saved many companies from financial distress, Guvenal started by learning as much as he could about Turkasset’s debtors. He and his team discovered many of them were small-business owners suffering from poor... View Details

Keywords: by Michael Blanding; Financial Services

17 Feb 2016
Research & Ideas

Man vs. Machine: Which Makes Better Hires?

learning to predict which candidates will do best in a particular position. The question is, how much should companies weight this information versus the more subjective impression gleaned from job interviews? “Essentially firms [are]... View Details

Keywords: by Michael Blanding; Employment

16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

pace due to the increased rate at which we now exchange information. That’s why it is more important than ever for managers to make increased efforts to stay relevant and protect against skill obsolescence. Might they learn something... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

Web

Departments | Employment

Departments Harvard Business School comprises a number of different administrative departments and Initiatives. Learn about a department, its culture, challenges, and what the attributes of successful staff members are: Baker Library The... View Details

Web

Print View - Course Catalog

to leverage experiments and other data to guide managerial decisions. Students will learn how to use psychological, sociological, and economic research, and a thoughtful approach to data, to structure View Details

02 Apr 2019
First Look

New Research and Ideas, April 2, 2019

cognitive frames are static, showing how they become flexible via categorical positioning, and introduce a role for emotional frames that appeals to organizational members' sentiments and aspirations in innovation adoption. Publisher's... View Details

Keywords: Dina Gerdeman

17 Feb 2015
News

The First Five Years: Justin Pasquariello (MBA 2010)

implementation of our organizational strategy and budget. I work with our team and other stakeholders to think through research questions, and partner with funders to identify funding to investigate questions and disseminate our results.... View Details

Keywords: Health, Social Assistance

01 Oct 2013
First Look

First Look: October 1

new distribution methods, rising costs of production in China, and changing customer behavior. The company lacked a clear strategy and suffered from organizational misalignment. Rick Woldenberg, the former CEO of View Details

Keywords: Sean Silverthorne

09 Oct 2018
First Look

New Research and Ideas, October 9, 2018

research to understand when and for whom cash and non-cash rewards increase intrinsic motivation, organizational commitment, and optimal functioning in order to improve the design and implementation of existing reward programs.... View Details