Publications

Find at Harvard

01 Mar 2009
News

A Modern-Day Classic

focuses on interfirm strategic alliances, organized “Organization Design: Current Debates and Future Opportunities” with HBS professor Michael Tushman. “The area of organization design was booming when this book was published,” says... View Details

Keywords: Publishing Industries (except Internet); Information

07 Jul 2009
First Look

First Look: July 7

psychology of decision making, rather than voters' willingness to compromise and support a bill they weakly oppose when that bill is bundled with one they strongly support. Download the paper: http://www.hbs.edu/research/pdf/09-147.pdf PublicationsA 'Novel' Approach... View Details

Keywords: Martha Lagace

01 Oct 2000
News

After the Revolution: Putting the Internet in Perspective

Microsoft and Cisco, Nolan said the mature business model of a hierarchical organizational structure with a "make-and-sell" strategy can't be adapted to the virtual, information-enabled world of dot-coms. There, the real-time speed,... View Details

Keywords: Margie Kelley

August 2006 (Revised February 2021)
Case

Anthem, Inc.

By: Regina E. Herzlinger

Describes the U.S. Health Care industry and WellPoint's background, market growth strategies, and potential as an investment option. View Details

Keywords: Investment; Growth and Development Strategy; Health; Industry Structures; Organizational Design; Health Industry; United States

November 2017
Case

Outrageous Ambition: Duke University

By: William C. Kirby and Yuanzhuo Wang

Duke University had grown from a one room schoolhouse in rural North Carolina in 1859 to one of the leading research universities in the U.S. and the world. Since the late 1950s, Duke’s leaders had consciously used the process of strategic planning to guide the... View Details

01 Jun 1998
News

Short Takes

Who Benefits from Bonuses? Over the past decade, senior corporate executives have been earning record-high bonuses in record-high numbers. What accounts for this striking increase? Do bonuses motivate executives and enhance organizational... View Details

Keywords: Orna Feldman and Caroline Chauncey

11 Jan 2000
Lessons from the Classroom

New Game, New Rules: Developing Managers for a Competitive World

rethink their business models and radically transform their organizational capabilities. The implications for organizations and management are profound. Let's take one example. At the heart of most modern corporations are information,... View Details

Keywords: by Staff

Web

2021 Symposium - Race, Gender & Equity

developing the Feminist Economic Recovery Plan for Canada . In 2020, she launched a 5-course Specialization on Coursera: Gender Analytics: Gender Equity Through Inclusive Design which is aimed at building skills to do intersectional... View Details

01 Oct 2000
News

Faculty Retirements

focused on operational competitiveness, technological development, and the integration of design with manufacturing. Hayes received his BA from Wesleyan University (1958) before earning an MS (1962) in statistics and a Ph.D. (1966) in... View Details

Web

Making Difficult Decisions: The General Manager’s Role (MDD) - Course Catalog

action in pursuit of organizational performance. Our emphasis is on how GMs get things done through making and guiding decisions—both larger and smaller. We show how to use decision-making processes to achieve produce results and to move... View Details

September 1996 (Revised September 1999)
Case

Mobil USM&R (A): Linking the Balanced Scorecard

By: Robert S. Kaplan

The CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turnaround. He transforms the strongly centralized, functionally-organized division into 17 independent business units and 14 internal service companies. The... View Details

Keywords: Organizational Change and Adaptation; Measurement and Metrics; Management Practices and Processes; Organizational Design; Balanced Scorecard; Corporate Strategy; Mining Industry; Energy Industry

30 Oct 2007
First Look

First Look: October 30, 2007

Harvard Business School Case 707-519 In response to a huge crisis in 2000, the new CEO of Procter & Gamble has to decide whether to continue with an unusual organizational design or to revert to the old... View Details

Keywords: Sean Silverthorne

Web

Business Program Discount | HBS Online

This is a great foundation for practically applying high-integrity, humanistic organizational leadership and management, which is invaluable in today’s rapidly-changing, technology-focused world. Elena Bowes Certificate of Specialization... View Details

17 May 2017
Working Paper Summaries

Turbulence, Firm Decentralization and Growth in Bad Times

Keywords: by Philippe Aghion, Nicholas Bloom, Brian Lucking, Raffaella Sadun, and John Van Reenen

June 2018
Case

Relax (Boston): Innovating and Growing an Entrepreneurial Business

By: Paul Marshall and Carole Carlson

The Relax case traces the history of a massage services company from its founding in 2007 to mid-2017, when it is considering the best strategy for growth and an acquisition. The company's owner and top managers wonder how the firm should reorganize to cope with the... View Details

Keywords: Growth and Development Strategy; Growth Management; Acquisition; Brands and Branding; Entrepreneurship; Organizational Design

June 2003
Case

Peabody Simpson at the Crossroads

By: Rajiv Lal, Nitin Nohria and Leslie Freeman

Three managing directors at Peabody Simpson had just returned from a firm-wide recruiting event at Columbia University, which they had covered together, as all were alumni. They were commiserating about having to submit revised forecasts to their division heads by the... View Details

Keywords: Forecasting and Prediction; Capital Budgeting; Recruitment; Reports; Organizational Design

2012
Chapter

Structuring Consulting Firms

By: Tim Morris, Heidi K. Gardner and N. Anand

This chapter presents a model of the way in which consulting and other professional-service firms organize themselves and grow. We will argue that the fundamental structural-design challenge for consulting firms, like other professional firms, is to adapt appropriately... View Details

Keywords: Experience and Expertise; Management Practices and Processes; Demand and Consumers; Service Operations; Organizational Design; Organizational Structure; Projects; Groups and Teams; Consulting Industry; Service Industry